Once you’ve implemented your UKG system, the next step is understanding how to use it. UKG offers free training, and we encourage our clients to take advantage of this service and take as much complimentary training as possible.
Your UKG training will provide a solid orientation to a sample system. Once you have completed that training, we can work with you on individual training needs and dig a little deeper. We understand that learning your system is one thing, but training and communication are essential pieces to ensuring that your team adopts and uses your UKG system.
Mosaic also offers Super User Training for UKG Dimensions users, our WFM experts will partner with your team to triage their pain points and train end users, empowering them to own the system and optimize your workforce management.
Once you’ve implemented your UKG system, the next step is understanding how to use it. UKG offers free training, and we encourage our clients to take advantage of this service and take as much complimentary training as possible.
Your UKG training will provide a solid orientation to a sample system. Once you have completed that training, we can work with you on individual training needs and dig a little deeper. We understand that learning your system is one thing, but training and communication are essential pieces to ensuring that your team adopts and uses your UKG system.
Mosaic also offers Super User Training for UKG Dimensions users, our WFM experts will partner with your team to triage their pain points and train end users, empowering them to own the system and optimize your workforce management.
Quick guides providing steps for completing individual tasks within the new system and built within your specific environment.
Detailed manuals for individual modules within the new system describing processes along with effects of those processes.
Videos providing steps for completing individual tasks within the new system and built within your specific environment.
Training created and facilitated to help your teams learn the new system, designed in PowerPoint, and a live demo within your specific environment.
A Train-the-trainer is where we are not directly training the end-user, we are training the team that will go out and conduct the training of the end-users. It could be a payroll team, an hr team, a learning and development team, or some other type of management team that will be conducting training sessions. We prepare them to be able to do that.
