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Award-winning UKG consulting partner specializing in full-suite UKG implementation services, managed services, system integration, support, training, optimization, configuration, and customization.
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BOOst Your Business: Mosaic’s Halloween Hacks for UKG Users
UKGIt was a dark and stormy quarter-end…
The kind where workforce managers feel haunted by missed punches, ghosted shifts, and the looming specter of compliance audits. But just when things seemed scariest, Mosaic Consulting Group stepped in — not with a broomstick, but with a toolkit of UKG® magic and a cauldron full of consulting expertise.
This Halloween, we’re sharing fright-free hacks to help UKG users turn chaos into calm and cobwebs into clarity. No tricks. Just treats powered by Mosaic’s full suite of services.
Summon Real-Time Visibility with Mosaic Insights
Don’t let your data vanish into the night. Mosaic’s analytics dashboards, built specifically for UKG Pro™, shine a light on labor trends, turnover risks, and scheduling gaps. With real-time visibility, you’ll never be left in the dark and you’ll make smarter decisions faster.
Stake the Vampire Shifts with Premier Services
You know the ones — those late-night hours that drain budgets and morale. Mosaic’s UKG WFM™ Premier Services help you identify and tame high-cost time slots using forecasting tools and strategic planning. It’s like garlic for your bottom line, minus the smell.
Resurrect Engagement with Strategic Optimization
Feeling like your team’s enthusiasm is six feet under? Mosaic’s Strategic Assessment and Optimization Planning services breathe life into your workforce strategy. From pulse surveys to change management, we help you re-engage your team and boost morale, no séance required.
Untangle the Web of Manual Payroll
Manual payroll is the real horror story. Mosaic’s Managed Payroll Services eliminate inefficiencies and reduce risk, ensuring compliance and accuracy at every step. Our certified UKG consultants handle the heavy lifting so you can focus on growing your business not dodging payroll goblins.
Don’t Be Spooked by Workforce Management
At Mosaic, we believe workforce management should be empowering, not eerie. Whether you’re battling scheduling beasts or trying to enchant your engagement scores, we’re here to help you BOOst your business with UKG.
So, grab your cape, light the jack-o’-lantern, and let’s make this Halloween your most productive yet.
Mosaic Consulting Group Named 2025 UKG Partner of the Year
Company Culture, Mosaic News, UKG PartnerA defining moment in our journey with UKG and our clients
We’re proud to share that Mosaic Consulting Group has been named the 2025 UKG Partner of the Year, announced live at this year’s GTMKO Awards. This recognition reflects our unwavering partnership with UKG and the results we deliver to clients through our end-to-end UKG consulting services — from implementation and optimization to managed services and ongoing support.
Celebrating a Milestone Moment
This achievement marks a pivotal milestone for Mosaic. Since our founding in 2011, we’ve been fully dedicated to helping organizations maximize their investment in UKG® technology. Over the years, we’ve grown to more than 250 UKG-certified experts serving clients around the world — from healthcare and manufacturing to retail, logistics, and professional services.
Our focus has always been clear: to make the complex simple for every UKG client we serve.
In 2024, we expanded our capabilities with the acquisition of Agilea Solutions’ UKG Workforce Management practice, strengthening our expertise in WFM and solidifying our position as the most comprehensive UKG services provider in the market. We also welcomed D&E, Project Genetics, and Westward, adding even greater depth across integrations, analytics, change management, and system optimization.
Each of these steps reflects Mosaic’s commitment to growth with purpose — scaling our impact while staying true to the values that built our company.
Why the UKG Partner of the Year Award Matters
Winning the UKG Partner of the Year award means more than recognition — it signifies trust, collaboration, and impact. UKG evaluates partners not only on technical expertise but also on innovation, growth, and measurable client outcomes.
For Mosaic, this award celebrates:
A Heartfelt Thank You
This recognition belongs to everyone who makes Mosaic what it is — our passionate team, our visionary clients, and our trusted partners across the UKG ecosystem.
The 2025 UKG Partner of the Year award is not the finish line; it’s a reminder of how far we’ve come — and how much more we can achieve, together.
READ FULL PRESS REALEASE
About Mosaic Consulting Group
Founded in 2011, Mosaic Consulting Group is a woman-led UKG consulting partner specializing in full-suite UKG implementation, optimization, managed services, system integration, training, and ongoing support. With more than 250 UKG experts worldwide, Mosaic helps organizations across industries improve processes, enhance culture, and realize the full potential of their UKG technology.
Learn more: mosaic-cg.com
Mosaic Consulting Group Named One of the Best Workplaces in Consulting & Professional Services™ 2025
Company Culture, Mosaic NewsMosaic Consulting Group is proud to announce that we have been recognized by Great Place To Work® as one of the Best Workplaces in Consulting & Professional Services™ 2025, debuting on the list at #26.
This recognition marks a major milestone for Mosaic and reflects the culture we’ve built together — one centered on collaboration, growth, and care for both our employees and our clients.
Why This Recognition Matters
The Great Place To Work list is based entirely on employee feedback, measuring trust, workplace culture, and employee experience. Earning a place on the list means that our people feel valued, supported, and empowered to do their best work.
Mosaic has been Great Place To Work-Certified™ for five consecutive years, but being added to this prestigious list takes that recognition to the next level. It’s an achievement we’ve been working toward for years and a true reflection of the strength of our culture.
At Mosaic, we’ve always believed that culture isn’t just a part of what we do — it’s the foundation of who we are. From flexible career paths to ongoing development opportunities and a strong focus on teamwork, we are intentional about creating an environment where people can thrive.
A Shared Achievement
Debuting at #26 is not only an exciting achievement but also a reflection of the collective effort of every member of our team. Together, we’ve created a workplace where people feel they belong, where their voices matter, and where they can make a real impact.
Our recognition also reinforces Mosaic’s belief that when we take care of our people, they take care of our clients. This is how we deliver exceptional outcomes across culture, services, and technology — the three pillars that make us unique among UKG partners.
Looking Ahead
We are incredibly proud of this recognition, but more importantly, we’re excited about what it represents for our future. Mosaic is committed to continuing to invest in our people, strengthen our culture, and lead with purpose as we grow.
To our employees: thank you for making Mosaic not just a workplace, but a community. This achievement belongs to all of us.
See the full Great Place To Work Best Workplaces in Consulting & Professional Services™ 2025 list here.
The Case of the Vanishing PTO: A UKG® Mystery Solved by Mosaic
UKGIt started with a whisper.
Not the spooky kind, but the kind that floats across HR desks when something’s not quite right. “Did you see that PTO balance?” “Why is the carryover missing?” “Wait… where did my vacation days go?”
The mystery was real. And it was growing.
Chapter One: The Disappearing Days
In a mid-sized organization running UKG Pro Workforce Management™, employees began noticing discrepancies in their time-off balances. Some had too much. Others had none. And the accrual reports? They were as cryptic as a detective’s notebook.
The HR team dove into the system. They checked the Accruals Engine, reviewed carryover policies, and ran forecasting reports, but the numbers still didn’t add up.
That’s when they called Mosaic.
Chapter Two: The Investigation Begins
Mosaic didn’t just look at the symptoms. They traced the root cause. Through a Strategic System Review, they uncovered:
Using UKG Pro WFM’s Accruals Engine, Mosaic reconfigured the rules to match policy, added automated alerts for nearing thresholds, and implemented role-based access controls to prevent future mishaps.
Chapter Three: The Reveal
With the mystery solved, Mosaic didn’t stop there. They trained the HR team on UKG’s forecasting tools, set up custom dashboards for PTO tracking, and introduced BI Reporting to visualize trends across departments.
The result? No more whispers. Just clarity.
Employees could see their balances. Managers could plan coverage. And HR could finally breathe easy.
Discoveries:
Ready to Solve Your Own System Mystery?
Whether it’s PTO confusion, payroll complexity, or reporting chaos, Mosaic Consulting Group is your go-to partner for UKG Pro and UKG Pro WFM optimization.
Let Mosaic be your trusted investigator, uncovering the hidden clues in your configuration and restoring order to your system.
Contact Us to begin your investigation today. The case is yours to close.
Preparing for Year-End Success
Mosaic Insiders NetworkAs 2025 draws to a close, organizations must gear up for a successful transition into the new year. From payroll compliance to workforce planning and strategic HR initiatives, here’s a comprehensive guide to ensure your business is ready for 2026.
Year-End Payroll & Compliance Readiness
Workforce Planning for the Holidays
Technology & System Enhancements
Strategic HR & Talent Initiatives
Action Checklist for Q4 2025
By addressing these key areas, your organization will be well-positioned for a smooth year-end close and a strong start to 2026. Taking action now ensures your teams stay focused, compliant, and empowered—ready to thrive in the year ahead.
Agentic AI Transforming HR
Mosaic Insiders NetworkAs we enter Q4 2025, UKG is accelerating its AI-first strategy with powerful new agentic AI capabilities that are reshaping how HR teams operate. From payroll and scheduling to talent management and sentiment analysis, UKG’s AI tools are driving efficiency, accuracy, and strategic impact across the enterprise.
UKG + ServiceNow: A Seamless AI Experience
UKG has partnered with ServiceNow to integrate its AI solutions into ServiceNow’s new AI Agent Fabric, enabling cross-system automation for tasks like payroll inquiries and HR workflows. This collaboration streamlines operational and administrative processes, delivering a unified and intuitive experience for employees and HR teams alike
Bryte AI Agents: Smarter Payroll, Less Admin
UKG also launched Bryte AI agents for both UKG Pro and UKG Ready, designed to automate payroll tasks, reduce errors, and free up valuable administrative time. These agents proactively support users by completing day-to-day tasks and enhancing the overall work experience
Strategic Considerations for HR Leaders
To maximize the benefits of agentic AI, HR teams should:
Why It Matters Now
As labor trends shift and digital transformation accelerates, UKG customers must be proactive in embracing AI-powered tools. By tapping into workforce data, aligning talent strategies with megatrends, and engaging with UKG events, organizations can stay ahead of change and unlock new levels of productivity and insight.