Implementing new software, like UKG (Ultimate Kronos Group), can be a transformative step for your organization. It promises increased efficiency, streamlined processes, and enhanced productivity. However, the key to realizing the full potential of your UKG software lies in effective change management consulting.


  1. User Adoption: The success of any software implementation heavily relies on user adoption. If your employees do not embrace the new software and use it as intended, it can lead to a failed implementation. Change management consulting ensures that your workforce is well-prepared and motivated to embrace the change, ultimately increasing user adoption and yielding better outcomes.


  1. Process Changes: Implementing new software often necessitates changes to existing processes. Without proper change management, these alterations may not be effectively communicated, and employees may not understand why they are required to modify their routines. This can result in resistance to change and even sabotage of the new software. Change management can help ensure that process changes are communicated effectively, and employees understand the reasons behind these adjustments, fostering a smoother transition.


  1. Risk Mitigation: Introducing new software can introduce new risks to your organization, such as data security or compliance concerns. Change management consulting plays a crucial role in identifying these risks and developing mitigation strategies. This proactive approach reduces the likelihood of negative consequences, protecting your organization from potential harm.


  1. Maximizing Benefits: Change management is essential to the successful implementation of UKG software. It helps ensure that your organization not only implements the software successfully but also realizes its full range of benefits. By managing the change process effectively, you can minimize disruptions and facilitate a seamless transition to the new software, ultimately maximizing the advantages it offers.


In conclusion, change management consulting is a vital component of your UKG software implementation. It prepares your employees for the change, effectively communicates process modifications, mitigates risks, and ensures your organization reaps the full benefits of the new software. Don’t underestimate the importance of change management when embarking on your UKG software journey.

Implementing a comprehensive Human Capital Management (HCM) system like UKG Pro® can be a significant undertaking for any organization. It involves complex processes, crucial decision points, and the potential for unforeseen challenges. However, with Mosaic Consulting Group as your trusted partner, you can embark on this journey with confidence and ensure a seamless UKG Pro® launch. In this blog post, we will explore the key benefits of Mosaic’s exclusive UKG Pro® Client Side Support and why partnering with experienced consultants can make all the difference.

Full Suite Client Side Launch Support

A Predictable Implementation:
One of the challenges organizations face during an HCM system implementation is uncertainty. Mosaic, as a certified UKG Partner, is well-versed in UKG’s Implementation Methodology. This means they understand the process inside out, from start to finish. With their expertise, you can expect a predictable implementation without unwelcome surprises. Mosaic’s goal is to simplify the complexities, making the journey smoother for you.

Navigating Complexity:
UKG Pro® is a robust and comprehensive system that impacts various aspects of your organization. Each phase of a UKG Launch project comes with responsibilities and decision points that could influence your system’s performance and scalability. Mosaic acts as your guiding light, helping you navigate these complexities and ensuring you make informed decisions that align with your company’s objectives.

Setting Up for Success:
During your implementation, having a Mosaic consultant by your side is like having a launch expert on your team. They are dedicated to your success and will handle a significant portion of the heavy lifting. Your Mosaic consultant not only becomes well-versed in UKG Pro® but also understands your unique needs. They work diligently to ensure you are fully prepared for success with your new system.

Access to the Full Mosaic Team of Experts

Customized to Your Needs:
Mosaic Consulting Group understands that every organization is unique. They offer fully customizable support tailored to your specific requirements. Whether you need extensive guidance or targeted assistance, Mosaic adapts to your needs, ensuring that you get the most value from their services.

Why Choose Mosaic

Experience Matters:
With hundreds of successful implementations under their belt, Mosaic Consulting Group is a trusted and experienced partner. They have the knowledge and expertise to guide you through every step of the implementation process. Whether you need to supplement your team or have them lead the way, Mosaic has the experience you can rely on.

Thorough Analysis:
Making informed decisions during an HCM system implementation is crucial. Mosaic helps you conduct a thorough analysis of your needs and opportunities. They assist you in answering critical questions and understanding the downstream impact of your choices. With their guidance, you can confidently shape the future of your organization.

Communication and Training:
Change management is a significant aspect of any implementation. Mosaic offers comprehensive communication strategies, messaging plans, and training programs. Their training plans consider every individual affected by the implementation, ensuring a smooth transition for your entire organization.

Strategic Planning:
Mosaic’s strategic planning sessions provide a top-to-bottom examination of your current HCM software. They ensure that you are well-prepared for success as you implement UKG Pro®. By aligning your technology with your strategic goals, you can optimize your HCM system’s performance.

Who Can Benefit?

Mosaic Consulting Group’s UKG Pro® Client Side Support is ideal for:

• Organizations new to HCM system implementations.
• Those looking to avoid a basic “lift and shift” approach.
• Businesses seeking a forward-thinking system that won’t become outdated.
• Companies that have experienced staff turnover and lost internal system knowledge or data.
• Organizations in need of a fresh perspective on their current system usage.
• Businesses unsure of where to start and what areas to focus on.

A successful UKG Pro® implementation is within your reach when you partner with Mosaic Consulting Group. Their Client Side Support offers predictability, expertise, customization, and a wealth of experience. By choosing Mosaic as your implementation partner, you set the stage for a seamless launch, optimized system performance, and long-term success. Don’t embark on your UKG Pro® journey alone; let Mosaic Consulting Group be your guide to success.

Unlocking the full potential of your UKG Pro or UKG Dimensions system can be a game-changer for your business. But, it’s not just about implementing the software; it’s about ensuring your team can navigate and leverage it effectively. That’s where UKG Customized Training comes in. In this blog post, we’ll explore how this tailored training solution can help your business thrive.

The Foundation: UKG Training

Before delving into the specifics of UKG Customized Training, let’s start with the basics. Mosaic offers specialized training for both UKG Pro and UKG Dimensions, tailored to meet individual or departmental needs. This initial training provides a solid orientation to the system, giving you a foundational understanding of its capabilities.

Customized Training: Tailored to Your Needs

Once you’ve completed the foundational UKG training, it’s time to consider how customized training can elevate your business operations. Here’s how Mosaic’s UKG Customized Training can make a significant impact:

1. Personalized to Your Unique Requirements

We understand that no two businesses are the same. Each organization has its own set of challenges, goals, and specific needs. UKG Customized Training is designed with this in mind. We work closely with you to identify your specific training needs and tailor the content accordingly.

2. Deeper Learning and Communication

While the initial training provides a broad overview, UKG Customized Training delves deeper into the intricacies of your system. It goes beyond the basics to address the unique challenges and opportunities your business faces. Effective communication is a critical component of successful workforce management, and our training ensures your team is well-equipped in this regard.

3. Super User Training for UKG Dimensions

For users of UKG Dimensions, we offer specialized Super User Training. Our workforce management experts will collaborate with your team to identify pain points and train end-users. This empowers your team to take ownership of the system and optimize workforce management, leading to increased efficiency and productivity.

A Comprehensive Training Toolkit

Mosaic’s UKG Customized Training offers a wide range of resources to support your team’s learning journey:

Job Aides: Quick Guides for Efficiency

Job Aides are quick guides that provide step-by-step instructions for completing specific tasks within the UKG system. What sets them apart is their customization to your specific work environment. These resources simplify complex processes and ensure your team can efficiently navigate the system.

Playbooks: Detailed Manuals for Comprehensive Understanding

Playbooks are detailed manuals that focus on individual modules within the system. They describe processes and highlight the effects of those processes. Whether you’re dealing with payroll, HR, or any other aspect of workforce management, Playbooks offer comprehensive guidance.

Instructional Videos: Visual Learning at Its Best

Sometimes, a visual approach is the most effective way to learn. UKG Customized Training includes instructional videos that walk you through various tasks within the system. These videos are designed specifically for your environment, providing a dynamic and engaging learning experience for your team.

Virtual Instructor-Led Training: Real-Time Learning

Our virtual instructor-led training sessions are created and facilitated to help your teams learn the new system. These sessions are designed using PowerPoint presentations and feature live demonstrations within your specific environment, ensuring that your team can apply what they learn in real-time.

Train-the-Trainers: Empowering Your Internal Teams

If you have internal teams responsible for conducting training sessions, our Train-the-Trainers program is tailored for you. We prepare your teams to effectively train end-users, whether they’re in payroll, HR, learning and development, or any other management role. This approach ensures a cascading effect of knowledge throughout your organization.

Mosaic’s UKG Customized Training isn’t just about training; it’s about empowering your team to use your UKG system to its full potential. With personalized resources and tailored support, you can maximize efficiency, productivity, and ultimately, the success of your business.

Embarking on a UKG Pro® implementation journey? Look no further than Mosaic for a seamless and successful launch experience. With our exclusive focus on UKG and a team well-versed in their Implementation Methodology, we are your guiding light through every phase of the implementation process.

A Launch That’s Right on Track

Implementing a comprehensive system like UKG Pro® can be a daunting task, but it doesn’t have to be overwhelming. At Mosaic, we specialize in reducing complexity and streamlining the process to ensure your launch is a resounding success.

Navigating Complexity, Simplifying Intricacies

UKG Pro® Launch projects are intricate and multifaceted, demanding keen decision-making at every turn. With Mosaic by your side, you gain a partner who understands these complexities and guides you through every responsibility and decision point. We’re here to equip you with the knowledge to make informed choices that will shape the course of your system’s functionality and future expansion.

Your Launch Expert: A Dedicated Resource

When you partner with Mosaic, you’re not just getting a consultant—you’re getting a dedicated Launch expert who becomes intimately familiar with your needs. This expert will handle the heavy lifting and ensure that your implementation sets you up for unparalleled success with your new system.

Mosaic’s Expertise: Your Advantage

Harness the collective expertise of Mosaic’s seasoned professionals. We bring you a team that has executed countless implementations, standing ready to assist you every step of the way. Whether you need supplementary support or comprehensive guidance, we tailor our assistance to match your unique needs.

Crafting a Tailored Strategy

No two organizations are the same, and neither are their needs. That’s why Mosaic’s approach is fully customizable to suit your specific requirements. We take the time to thoroughly analyze your needs and opportunities, offering insights that help you navigate through your implementation journey with confidence.

Change Management Excellence

Our commitment extends beyond implementation. As part of our comprehensive approach, Mosaic provides communications strategies, messaging, and training plans to ensure post-implementation success. We consider every individual affected by the change, making sure that your entire organization is on board and prepared.

Strategic Planning for Success

Prepare for a holistic transformation with Mosaic’s strategic planning sessions. We delve deep into your current HCM software, offering a thorough evaluation and strategic recommendations to ensure a smooth transition to UKG Pro®.

Who Can Benefit?

Whether you’re new to the world of implementations or seeking a fresh perspective on your existing system, Mosaic’s client side support is designed for you. If you’re looking to break away from traditional approaches, retain expertise amidst staff changes, or maximize your utilization of UKG Pro®, we are your trusted partner.

As you embark on your UKG Pro® journey, remember that Mosaic’s exclusive focus, dedication, and expertise will be your guiding stars. Let us help you achieve a successful, strategic, and transformative launch that sets the stage for continued growth and excellence.

In today’s rapidly evolving business landscape, companies are increasingly turning to managed payroll services to streamline their operations, enhance efficiency, and minimize errors. Giants like Trinet, ADP, and UKG are leading the charge, offering comprehensive managed payroll solutions. However, while these services offer substantial benefits, they are not without their challenges. In this blog post, we’ll delve into the top 5 issues that companies commonly encounter with managed payroll services, and how providers like UKG is setting a new standard for error-free payroll management.

1. Inaccuracies and Errors: One of the most significant concerns companies face with managed payroll services is the potential for inaccuracies and errors in processing payrolls. Mistakes in calculating wages, taxes, or benefits can lead to employee dissatisfaction and even legal consequences. While giants like Trinet and ADP strive to minimize these issues, companies often report occasional discrepancies.

2. Lack of Personalization: Many managed payroll services take a one-size-fits-all approach, which can lead to a lack of personalization. Companies often find that their unique payroll needs aren’t adequately addressed, resulting in confusion and inefficiencies. UKG stands out by offering tailored solutions that align with each client’s specific requirements, minimizing confusion and increasing overall satisfaction.

3. Customer Service Challenges: Responsive customer support is crucial when dealing with intricate payroll processes. However, some managed payroll providers struggle to offer timely and effective customer service, leaving companies in the lurch when issues arise. UKG prioritizes excellent customer support, ensuring that clients receive prompt assistance whenever they need it.

4. Integration Complexities: Integration with existing HR and accounting systems can be a major challenge when implementing managed payroll services. Incompatibilities and difficulties in data migration can lead to disruptions and delays. Companies often find that providers like Trinet and ADP require extensive adjustments to their systems, causing unnecessary headaches.

5. Compliance and Regulatory Concerns: Payroll processing must adhere to a web of regulations and compliance requirements. Failure to do so can result in severe penalties. While established players strive to stay compliant, companies sometimes encounter issues when local or industry-specific regulations aren’t adequately addressed.

A New Benchmark: UKG
While the challenges with managed payroll services are evident, there’s a new benchmark emerging in the form of UKG. These providers have gained recognition for their commitment to error-free payroll management:

UKG: With a reputation for precision and personalized solutions, UKG (Ultimate Kronos Group) has positioned itself as a leader in managed payroll services. Its comprehensive platform offers robust integrations and compliance features, helping companies navigate the complexities of payroll effortlessly.

In conclusion, managed payroll services offered by industry giants like Trinet and ADP undoubtedly provide substantial benefits for companies seeking streamlined payroll management. However, challenges such as inaccuracies, lack of personalization, and integration complexities can hinder the experience. As exemplified by UKG, a new era of error-free payroll management is dawning, where companies can confidently process payrolls, knowing that their unique needs are met with precision and care.