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Agentic AI Transforming HR
Mosaic Insiders NetworkAs we enter Q4 2025, UKG is accelerating its AI-first strategy with powerful new agentic AI capabilities that are reshaping how HR teams operate. From payroll and scheduling to talent management and sentiment analysis, UKG’s AI tools are driving efficiency, accuracy, and strategic impact across the enterprise.
UKG + ServiceNow: A Seamless AI Experience
UKG has partnered with ServiceNow to integrate its AI solutions into ServiceNow’s new AI Agent Fabric, enabling cross-system automation for tasks like payroll inquiries and HR workflows. This collaboration streamlines operational and administrative processes, delivering a unified and intuitive experience for employees and HR teams alike
Bryte AI Agents: Smarter Payroll, Less Admin
UKG also launched Bryte AI agents for both UKG Pro and UKG Ready, designed to automate payroll tasks, reduce errors, and free up valuable administrative time. These agents proactively support users by completing day-to-day tasks and enhancing the overall work experience
Strategic Considerations for HR Leaders
To maximize the benefits of agentic AI, HR teams should:
Why It Matters Now
As labor trends shift and digital transformation accelerates, UKG customers must be proactive in embracing AI-powered tools. By tapping into workforce data, aligning talent strategies with megatrends, and engaging with UKG events, organizations can stay ahead of change and unlock new levels of productivity and insight.
The Payroll Quest: Conquering the Move from UKG Back Office to Web
Managed Payroll, UKGIn the realm of HR and Payroll, a team of seasoned professionals stood at the edge of transformation. For years, they had relied on UKG Back Office Payroll—a loyal companion that had served them well. But the world was evolving. Remote work was expanding, compliance was tightening, and the need for speed and flexibility had become undeniable.
A new path had opened: UKG Web Payroll.
And so, the quest began.
Chapter I: The Call to Adventure
The signs were clear.
Manual updates were slowing them down.
Access was limited to office-bound systems.
Reports took longer to generate.
And UKG Back Office Payroll was scheduled to sunset in 2026.
The team knew they needed to act—but they also knew they couldn’t go it alone. They called upon Mosaic Consulting Group, a trusted guide with deep UKG expertise and a reputation for leading successful migrations.
Chapter II: Trials of the Transition
The journey was not without its challenges. But Mosaic was there at every turn, helping the team overcome each obstacle with confidence.
The Puzzle of Legacy Reports
Would their custom reports and templates carry over? Mosaic confirmed: yes. UKG Web Payroll uses the same underlying tables and processes. Most templates and imports from UKG Back Office are already available in the Web—no need to recreate them.
The Labyrinth of Configuration
The Web introduced new models and workflows. Mosaic helped the team assign payroll models to pay groups, configure roles and security, and streamline processes using the Payroll Gateway.
The Gauntlet of Testing
Before going live, Mosaic guided the team through sandbox testing—validating imports, verifying time, and ensuring reports matched expectations.
The Scrolls of Training
With Mosaic’s hands-on training, the team learned how to use new features like pending pay, time entry templates, and the powerful “undo” function—tools that didn’t exist in UKG Back Office.
Chapter III: The Triumph
With Mosaic’s support, the team emerged stronger and more agile. They discovered:
And most importantly, they gained confidence in their payroll operations.
Chapter IV: The Legacy
The quest wasn’t just about technology—it was about transformation. Mosaic helped the team move from reactive to proactive, from manual to automated, and from stress to strategy.
They didn’t just migrate.
They evolved.
Want to see the journey in action?
Watch our webinar “Smooth Payroll Migration with Mosaic: Moving from UKG Back Office to Web” to hear directly from our experts and explore the tools, tips, and strategies that make this transition seamless.
Your Quest Begins Here
If your organization still relies on UKG Back Office Payroll, consider this your call to adventure. The Web awaits—with smarter tools, greater flexibility, and a future-ready foundation.
And Mosaic? We’re ready to guide you every step of the way.
Let’s make your payroll story legendary.
Get Ahead of the UKG Query Studio Sunset with Mosaic’s Automated Conversion Tool
UncategorizedHi there,
As you may have heard, UKG has announced that People Analytics (BI) will be upgraded to IBM Cognos Analytics version 12.0.4 in early 2026. This upgrade will render existing Query Studio reports obsolete and will no longer be available to run post-upgrade. Therefore, it is imperative to convert any active Query Studio reports to the new reporting format before this transition.
Impact on Your Organization:
Mosaic’s Automated Solution:
At Mosaic, we understand the challenges posed by this manual approach. That’s why we have developed a unique, automated solution designed to streamline the identification of Query Studio reports that will allow you the ability to quickly convert Query Studio Reports or enlist the help of one of our expert Technical BI Consultants to do so for you. Our tool not only accelerates the conversion process but also minimizes the risk of missing critical reports, ensuring a seamless transition to the upgraded system.
Next Steps:
We encourage you to reach out to our team to learn more about this automated solution. We are offering a special package deal for early adopters, providing both cost savings and peace of mind as you prepare for the upcoming upgrade.
Please contact us at info@mosaic-cg.com to schedule a consultation or simply reply to this email.
Thank you for your attention to this matter. We look forward to assisting you in making this transition as smooth as possible.
GET IN TOUCH TODAY
How Mosaic Can Help You Navigate the “Big Beautiful Bill”: Key HR & Payroll Changes for UKG Clients
HR, UKGA new federal labor bill, often referred to as the ‘Big Beautiful Bill,’ introduces major changes that impact HR, payroll, and compliance operations across the U.S. At Mosaic Consulting Group, we specialize in helping UKG clients stay compliant, adapt quickly, and maintain operational efficiency through evolving regulatory landscapes. Below, we’ve outlined the key provisions of the bill — and how we can support you through each one.
1. Expanded Paid Leave: New Federal Minimums
The bill establishes new minimum federal standards for paid family and medical leave, aligning more closely with policies already adopted in some states. UKG clients may need to rework existing accrual policies and adjust the interplay between PTO and FMLA.
How Mosaic helps: We’ll assist with updating your leave policies in UKG, revising accrual logic, configuring eligibility rules, and ensuring smooth FMLA/PTO coordination under the new federal framework.
2. Wage Transparency Requirements
The legislation introduces new rules requiring companies to disclose pay ranges in job postings and during internal promotions. This impacts both recruitment and compensation processes.
How Mosaic helps: Our team can update your job templates, career sites, and internal workflows in UKG to include required pay scale details. We also help align your compensation data with job architecture for audit-readiness and compliance.
3. Independent Contractor Reclassification
Stricter definitions now govern the classification of 1099 workers and gig-based roles. Misclassification could result in penalties or retroactive tax liabilities.
How Mosaic helps: We help you review worker classifications, adjust system roles, and implement controls in UKG to distinguish W-2 employees from independent contractors. We also support clean, compliant onboarding flows and documentation.
4. Penalties for Late Wage Payments
The bill enforces stricter penalties for missed or late payroll. Even minor delays could result in financial consequences.
How Mosaic helps: Our Payroll team reviews your pay cycle configurations, ensures your calendar is aligned with local and federal guidelines, and implements alerts or process checks in UKG to minimize risk of late payments.
5. AI & Automated HR Decision-Making
Employers using AI or automation in hiring, promotions, or terminations must meet new disclosure and bias audit requirements.
How Mosaic helps: We help you identify areas where AI or automation is in use within UKG, configure audit trails, and ensure decision logic is transparent and documented. We also support communication strategy and compliance readiness.
6. Enhanced Whistleblower Protections
Employees reporting violations now receive stronger protections, including anonymity guarantees and anti-retaliation measures.
How Mosaic helps: We support clients in implementing and managing confidential case tracking and employee relations processes in UKG. We also assist in audit configurations and data access permissions for secure handling of reports.
Get Proactive — Not Reactive
Mosaic’s certified UKG experts are ready to help you assess risk, configure your system for compliance, and update policies to meet the new standards introduced by the Big Beautiful Bill. Whether you need a full compliance audit or support adjusting specific areas of your UKG system, we’re here to help.
Let’s talk. Connect with us to schedule a strategic assessment and stay ahead of regulatory changes.
The Great Dashboard Bake-Off: May the Best Build Win
BI Reporting, UKG, UKG PartnerIn the world of UKG Pro® reporting, not all dashboards are created equal. Some are overbaked with complexity, others undercooked with missing data. But when it comes to delivering insights that rise to the occasion, Mosaic’s BI and Data Conversion services are the secret ingredients your UKG environment needs.
Round One: BI Reporting That Delivers
At Mosaic, we believe that business intelligence should be as intuitive as it is impactful. That’s why our BI Development services are designed to help UKG clients unlock the full potential of their workforce data—without the need for a data science degree.
Whether you’re looking to build custom dashboards or leverage pre-built templates, Mosaic’s BI experts help you:
Not sure where to begin? Ask about Mosaic BI Vantage, our pre-built solutions to get you started quickly.
Our team works directly within your UKG Pro® environment, ensuring seamless integration and a user-friendly experience. From EEO-1 compliance to post-payroll audits, we help you build dashboards that not only look good—but work hard.
Round Two: Data Conversion That’s Clean and Consistent
Before you can build a winning dashboard, you need clean, reliable data. That’s where Mosaic’s Data Conversion services come in.
Whether you’re migrating from Workday, ADP, or another legacy system, our team ensures your data is:
We’ve helped hundreds of clients transition to UKG Pro® with confidence, using proven tools and repeatable processes that reduce risk and increase accuracy. Our goal? To make sure your data is as ready for reporting as your team is.
The Showstopper: UKG-Centric Dashboards That Win
Our clients don’t just want dashboards—they want dashboards that work for their UKG world. That’s why every Mosaic BI solution is built with UKG Pro® in mind, from data structure to user experience.
We’ve helped clients across industries turn raw data into real insight, enabling HR and payroll teams to lead with clarity, not guesswork. Whether you’re preparing for an audit, tracking DEI metrics, or simply trying to understand your workforce better, Mosaic helps you bake in the insights that matter.
Ready to Bake Something Brilliant?
If your current dashboards are falling flat—or if you’re just getting started with UKG Pro®—let Mosaic help you build something better. From BI development to data conversion, we’re here to make sure your reporting is always a recipe for success. Click here to schedule a consultation or learn more about our UKG-focused services.
The New Workplace Superpower: Why Agility Beats Experience in Times of Change
HRRemember when experience was everything?
Today, being seasoned isn’t enough. In fact, experience without adaptability can actually hold you back. Business landscapes are shifting faster than ever—AI, automation, hybrid work, economic uncertainty—and the rules of success are being rewritten in real-time. The organizations that are thriving? They’ve got one thing in common: agile people.
At Mosaic Consulting Group, we’ve helped hundreds of companies navigate complex transformations. And time and again, we’ve seen one truth play out: Agility is the real differentiator.
So What Is Workplace Agility, Really?
Workplace agility isn’t about being fast or flexible in a vague sense. It’s the ability to respond strategically to change—without chaos, burnout, or breakdowns. It’s employees who pivot, not panic. Managers who shift gears and keep their teams aligned. Leaders who see disruption and think, “Opportunity.”
Agile teams don’t just survive disruption—they grow through it. They adapt, innovate, and move forward when others freeze.
Experience Gets You In the Door. Agility Keeps You Relevant.
A resume full of accolades means less today than the ability to:
Learn something new every quarter
Shift strategies without resistance
Communicate across time zones and cultures
Stay calm when the playbook gets thrown out
That’s why we coach our clients to build agility into their teams—not just skills.
The 6 Traits of an Agile Workforce
We’ve identified six core traits that set truly agile professionals apart. These aren’t “nice to have”—they’re your competitive edge in a disrupted world:
1. Elastic Resilience
It’s not just about bouncing back—it’s about adapting while under pressure. Agile employees don’t just recover; they reorient and re-engage quickly, with purpose.
2. Solution-Driven Creativity
Agility thrives on inventive thinking. When the old answer doesn’t work, agile professionals bring options to the table, not excuses.
3. Strategic Adaptability
Knowing when to pivot is a superpower. Agile individuals read signals early and change course without waiting for permission.
4. Learning Reflexes
Agile workers don’t wait to be trained—they self-initiate. From mastering new software to learning cross-functional skills, they treat growth like a daily habit.
5. Social Intelligence
Empathy and timing matter more than ever. Agile professionals read people and situations, adapt their tone, and know how to get buy-in from different audiences.
6. Global Awareness
Agile teams operate with a wide lens. They respect cultural nuances, stay open-minded, and actively build bridges across differences.
Why Agility Now?
We’re in the middle of a generational shift in how business works. In 2019, remote work was a perk. In 2020, it was survival. Today, it’s the norm. Meanwhile, AI is automating tasks once thought untouchable. Industries are consolidating. Roles are changing shape overnight.
The only thing that hasn’t changed? The need for humans who can lead through it all—with confidence, curiosity, and agility.
Mosaic’s Role in Building Agility
We don’t just help companies run better—we help them adapt better. At Mosaic Consulting Group, we embed agility into every facet of your HR strategy:
Workforce planning that considers future roles, not just current ones
Talent development that prioritizes adaptive skills over rigid credentials
Performance management that rewards flexibility, not just execution
Leadership coaching for managing through ambiguity
Change communication strategies that turn resistance into alignment
We also help you measure what matters—so you can actually track agility as an asset, not a buzzword.
Agility Isn’t Optional. It’s the Foundation for What’s Next.
Whether you’re preparing for growth, recovering from disruption, or proactively reshaping your business—agility is how you future-proof your workforce.
And here’s the best part: it’s trainable.
With the right systems, support, and mindset shifts, agility can become second nature in your culture. The sooner you start, the more ready you’ll be for whatever’s next.
Ready to Build a More Agile Team?
Let Mosaic Consulting Group show you how to turn disruption into momentum. We’ll help you create a people strategy that’s not just ready for change—but powered by it.
📍 Explore how we help organizations thrive through agility →