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Award-winning UKG consulting partner specializing in full-suite UKG implementation services, managed services, system integration, support, training, optimization, configuration, and customization.
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What Truly Drives Employee Retention in a Remote Work Environment?
HRJoin any virtual team, and you’ll likely find the standard perks: flexible schedules, work-from-home stipends, and digital onboarding packages. While these benefits can make a positive impression, do they truly create lasting loyalty?
At Mosaic Consulting Group, we’ve worked with countless organizations that have invested heavily in recruiting top talent, only to watch them leave within a year or two. The pattern is familiar: great onboarding, attractive benefits, and yet… retention slips.
So we started asking a different kind of question—not what attracts employees, but what actually connects them to your organization in a way that lasts?
The answer isn’t found in material perks. It’s found in how employees feel.
“If your people don’t feel seen, supported, and understood, they’ll eventually look elsewhere—no matter how cool the office is.”
– Mosaic Consultant
Let’s talk about what really matters.
What Makes People Stay?
It’s not complicated. Employees want to do meaningful work. They want to feel recognized. They want clarity in where they’re going. And they want to know someone has their back.
That’s why we use a people-first lens when helping clients shape retention strategies. It’s not about reinventing the wheel—it’s about going deeper.
We often ask our clients:
Do your employees feel like their efforts matter?
Are they equipped to grow, learn, and lead?
Do they see where they fit into the bigger picture?
Can they trust your leadership?
If the answers aren’t clear, it’s time to rethink the foundation.
Recognition That Resonates
True recognition isn’t performative—it’s personal. Employees don’t want a template thank-you note. They want to know what they did well, why it mattered, and how it contributed to the bigger picture. Recognition tied to real impact builds confidence, engagement, and a sense of belonging.
Tools, Not Just Talk
We often hear organizations say they want innovation—but do their teams have what they need to actually innovate? Success requires more than encouragement. It demands enablement: access to resources, clarity of expectations, mentorship, and systems that support—not block—momentum.
Clarity Builds Commitment
Uncertainty is one of the fastest paths to disengagement. When employees don’t know where they stand or where they’re going, motivation fades. Alignment—on roles, responsibilities, and direction—isn’t just about communication. It’s about trust. And trust is what keeps people committed through change, growth, and challenge.
Leadership That Feels Human
At the heart of any successful retention strategy is leadership that understands people are more than job titles. Employees need leaders who listen, who communicate during change, who make time for development—not just deadlines.
When we work with organizations, we help leaders build not only strategic plans but relational strength. Because employees don’t leave companies. They leave managers.
What Does This Mean For You?
Retention isn’t about holding on—it’s about giving people reasons to stay. The companies that do it best are the ones who focus on meaningful recognition, true enablement, honest alignment, and strong, supportive leadership.
Yes, perks are nice. But they’re not the reason someone decides to build a career with your company. That decision is emotional, relational, and deeply human.
At Mosaic Consulting Group, we help businesses build the kind of environments where employees don’t just stay—they thrive. Let’s talk about how your organization can strengthen retention from the inside out.
Contact Mosaic Consulting Group to learn how we can help you design a people-first strategy that works.
Is Your UKG System Aligned with Your Business Goals?
Optimization, UKGImplementing UKG software is a significant milestone for any organization—it sets the foundation for better workforce management, streamlined HR processes, and stronger data visibility. But as your organization evolves, so do your needs. That’s why Optimization Planning is a critical next step in your UKG journey.
At Mosaic Consulting Group, we offer a strategic approach to system optimization that helps organizations maximize the value of their UKG investment, ensuring the system continues to support business priorities as they grow and shift.
What Is Optimization Planning?
Optimization Planning is a structured review of your current UKG system configuration, processes, and performance. Our team works closely with you to assess the present state of your setup, identify areas of opportunity, and deliver clear, prioritized recommendations that align with your goals.
This isn’t a one-size-fits-all service. It’s a thoughtful, tailored evaluation that considers where your organization is today—and where you’re headed next.
Our Optimization Planning package includes:
Strategic working sessions with stakeholders to understand how current system configurations impact your people and processes.
A collaborative exploration of your wishlist for the future state—what changes you’d like to see, and what’s most important moving forward.
A final report with key findings and recommendations, including prioritization based on industry best practices and your success criteria.
When Is Optimization the Right Move?
We often partner with organizations that are navigating transitions or planning for growth. Here are common scenarios where Optimization Planning adds value:
Your business has expanded or experienced acquisitions
You’ve had leadership or team turnover in HR or payroll
You’re preparing for new module implementations
You want to strengthen internal processes following a lift-and-shift or rapid deployment
You’re looking to refine training, workflows, or user adoption
You need support from UKG subject matter experts to take the system to the next level
In each of these moments, Optimization Planning creates an opportunity to ensure your system continues to align with your organizational structure, policies, and goals.
Why Optimization Matters
UKG offers a robust platform with powerful capabilities—optimization helps ensure those capabilities are fully aligned with how your organization operates. Whether it’s streamlining workflows, improving user experience, enhancing reporting, or preparing for new growth, a strategic system review allows you to fine-tune your configuration for maximum impact.
With the right approach, organizations can enhance efficiency, strengthen compliance, and improve employee experience—all while maintaining system integrity and scalability.
A Forward-Looking Approach
As your workforce grows and your systems mature, your UKG configuration should evolve alongside it. Optimization Planning provides the strategic insight needed to support this evolution—whether you’re enhancing current processes or preparing for what’s next.
At Mosaic Consulting Group, we bring deep UKG expertise, hands-on experience, and a collaborative mindset to every engagement. Our goal is to help you build a system that not only supports your daily operations but also empowers long-term success.
Let’s ensure your UKG system is built to support the future of your business.
Contact Mosaic Consulting Group to learn more about Optimization Planning and how we can support your next phase of growth.
Are Your Reports Telling the Right Story?
BI ReportingAt Mosaic Consulting Group, we believe data is only as powerful as the way it’s presented. A well-designed report doesn’t just display numbers—it answers questions, supports decisions, and helps your team take action. But too often, we see reports that are either overwhelming, underwhelming, or just plain hard to read.
The good news? It doesn’t take a total overhaul to improve your reporting experience. Sometimes, it just takes a shift in perspective—and a few smarter design choices.
Reporting Isn’t Just About the Data
Many organizations rely on standard UKG Pro reports for day-to-day tracking. But when the business needs evolve—especially when leadership is asking deeper questions—those default reports can fall short.
That’s where Business Intelligence (BI) comes in. UKG Pro’s BI tools (also known as People Analytics or Cognos Analytics) offer the flexibility to design reports that are visual, interactive, and personalized. Whether you’re monitoring labor costs, reviewing benefits usage, or running a pre-payroll check, custom BI reports give you the clarity and depth you need.
How Design Shapes Decision-Making
Good reporting design is less about technical complexity and more about intentional structure. The way information flows—where headers are placed, how data is grouped, when summaries are shown—can dramatically affect how the report is understood.
For instance, having both summary and detail in the same report allows users at different levels of the organization to access the data they need without having to request a separate version. Adding elements like prompt selections, timestamps, and clear labels ensures every report can be traced, validated, and trusted.
As Robin Hoelscher, one of our reporting experts, says:
“The best reports don’t make you think. They just make sense.”
One Report, Many Perspectives
Pages, when used thoughtfully, help create those “makes sense” moments. They allow you to structure a single report for multiple audiences. A payroll report might include a clean summary for leadership, followed by audit-ready pages for the finance team. A headcount report could show trends by department on one page and regional breakdowns on another.
But we don’t stop at layout. We also help clients bring in real-time logic: fields that update based on the latest data, calculations that flag anomalies, and visuals that show trends at a glance. This is what elevates a report from being a static document to a true decision-support tool.
Real Use Cases, Real Impact
Here’s how we’ve seen organizations benefit from better BI report design:
Faster audits: When pre-check reports are broken down clearly by issue (like missing direct deposit info or zero net pays), problems get fixed before they reach payroll.
Simpler compliance tracking: One of our clients reduced their manual audit process by 60% after switching to a multi-page employee change report built around status changes, terminations, and leave activity.
Leadership visibility: High-level metrics, paired with contextual detail, give executives what they need to make faster, data-driven decisions—without digging.
It’s Not About Fancy Reports—It’s About Functional Ones
We’re not here to make flashy dashboards no one uses. We’re here to help you build reports that matter—ones that support your goals, reflect your processes, and make your job easier.
So if you’ve ever felt like your reports aren’t quite telling the whole story, or you’re constantly pulling from multiple sources to get a complete view, it might be time for a better approach.
At Mosaic Consulting Group, we specialize in BI report design that’s clear, efficient, and built to scale with your business. Let’s make your reports work harder—so you don’t have to.
Contact us today to get started.
Building a Thriving Workforce: How Wellness and Culture Shape Success
Company CultureEvery January, millions of employees set personal goals—fitness, mental health, nutrition—but by spring, many struggle to maintain them. Work schedules, stress, and lack of support can quickly derail even the best intentions. As an employer, you have a unique opportunity to not only foster a culture of wellness but also align it with your organization’s long-term success. Mosaic Consulting Group helps businesses do just that, transforming HR strategy into a driver of both employee well-being and business growth.
The Connection Between Workplace Culture and Wellness
A strong, people-first workplace culture does more than improve morale—it enhances engagement, productivity, and retention. Studies show that employees who feel supported in their wellness efforts are more engaged, take fewer sick days, and perform better overall. That’s why organizations that integrate wellness into their culture see tangible business benefits.
At Mosaic Consulting Group, we provide Culture Consulting Services that help companies create an environment where employees thrive, personally and professionally. By aligning HR strategy with workforce well-being, we help organizations build a culture that supports both employee development and business performance.
What is Culture Consulting?
Culture Consulting focuses on shaping an organization’s work environment to drive engagement, productivity, and long-term success. Mosaic Consulting Group specializes in:
4 Ways to Help Employees Achieve Their Wellness Goals
By embedding wellness into your culture, you’re not just offering a perk—you’re investing in your people and your bottom line. Here’s how you can integrate employee well-being into your organization with Mosaic’s expertise:
1. Provide Resources and Expert Guidance
Why it matters: Employees are more likely to succeed in their wellness goals when they have access to the right tools and knowledge. Mosaic Consulting Group helps organizations design wellness programs that educate employees on sustainable goal-setting and healthy habits.
How we help:
2. Recognize and Reward Progress
Why it matters: People stay motivated when their efforts are acknowledged. A workplace culture that values wellness encourages employees to stay on track.
How we help:
3. Remove Barriers to Wellness
Why it matters: Work environments can either support or sabotage wellness efforts. Simple workplace adjustments make a big difference.
How we help:
4. Lead by Example
Why it matters: Employees follow the lead of their workplace culture. If leadership prioritizes well-being, employees are more likely to as well.
How we help:
Creating a Culture of Success with Mosaic Consulting Group
At Mosaic Consulting Group, we know that business success and employee well-being go hand in hand. Our Culture Consulting Services help organizations build an environment where employees can achieve both professional and personal growth—resulting in higher engagement, better retention, and stronger performance.
A thriving workforce starts with the right culture. Let’s build it together. Contact Mosaic Consulting Group today to learn how we can help your business integrate wellness and culture strategies for long-term success.
Learn more!
The Cost of Guesswork: Why Businesses Struggle with Change
StrategyChange isn’t just inevitable—it’s relentless. New technologies, shifting regulations, and evolving workforce expectations keep organizations on their toes. Yet, too many businesses dive into change without a plan, hoping for the best but often ending up with inefficiencies, compliance risks, and frustrated employees.
So, what’s the secret to making change work for you instead of against you? It’s not luck—it’s strategy. And when it comes to workforce management, UKG is a powerful solution—but only if it’s implemented, optimized, and aligned correctly with your business needs. That’s where Mosaic Consulting Group steps in.
The Chaos of Unstructured Change
Have you ever rolled out a system upgrade, only to find employees confused, processes disrupted, and productivity tanking? You’re not alone. Nearly 70% of transformation initiatives fail, according to research by McKinsey, and the culprit is often a lack of preparation.
When businesses don’t take a step back to assess where they are before moving forward, they end up layering new tools onto old problems, creating more complexity instead of streamlining operations. And with UKG offering a comprehensive suite of solutions, businesses need the right guidance to ensure they’re fully leveraging the platform to its highest potential.
Strategic Assessments: The Smartest Move You Can Make
A strategic assessment isn’t just another corporate exercise—it’s the difference between a smooth transition and an expensive misstep. At Mosaic Consulting Group, we turn uncertainty into clarity by identifying gaps, inefficiencies, and opportunities before major changes take place. We ensure you’re making the most of UKG Pro, UKG Ready, or UKG Dimensions so your workforce management strategies are effective, efficient, and scalable.
Here’s what that means for you:
1. Maximize UKG’s Capabilities
Upgrading or implementing a UKG system is a game-changer—if done correctly. We help you unlock the full power of UKG by aligning its features with your business goals. From optimizing automation in payroll processing to enhancing HR self-service capabilities, we make sure UKG works for you, not against you.
2. Save Hours of Wasted Work
Many companies operate on outdated or inefficient processes without realizing it. We uncover bottlenecks and redundancies, helping you optimize workflows and reduce unnecessary manual work. By leveraging UKG’s automation tools and analytics, we can significantly cut down on administrative tasks, freeing up HR teams to focus on strategic initiatives.
3. Stay Ahead of Compliance Risks
Regulations don’t wait for you to catch up. Whether it’s wage laws, tax regulations, or industry-specific labor requirements, we ensure your UKG system is set up to keep you compliant at all times. We help configure reporting, alerts, and workflows within UKG to mitigate risks before they turn into costly penalties.
4. Make Your Workforce Management Future-Proof
Business growth comes with new challenges—whether it’s scaling operations, managing multi-state teams, or adapting to industry changes. We ensure your UKG system is built to evolve with your business, incorporating flexible configurations that allow for seamless expansions, acquisitions, or structural shifts.
5. Boost Employee Engagement with Smarter Workforce Strategies
Nothing frustrates employees more than clunky systems and slow responses to their needs. By optimizing scheduling, self-service options, and data accessibility, we help improve engagement and retention. UKG’s workforce solutions offer powerful tools for time tracking, shift scheduling, and payroll accuracy—Mosaic helps you implement them effectively to drive employee satisfaction.
How Mosaic Consulting Group Helps You Win
UKG is a powerful platform, but getting the most out of it requires expert strategy, precise implementation, and ongoing optimization. That’s what Mosaic Consulting Group delivers.
Our proven approach ensures that your business doesn’t just navigate change but thrives in it. We don’t just analyze data—we provide actionable strategies that lead to real improvements in efficiency, compliance, and workforce engagement.
With Mosaic, you get:
The Difference Between Winging It and Winning It
Transformation doesn’t have to be chaotic. With the right insights, you can navigate change confidently, avoid costly missteps, and build a business that’s agile, compliant, and efficient.
At Mosaic Consulting Group, we turn payroll, HR, and workforce challenges into streamlined success stories. With our expert-led strategic assessments, your organization will not just adapt to change—you’ll lead it.
Ready to turn uncertainty into opportunity? Learn more.
A Day in the Life of an HR Manager Without UKG (Versus With UKG!)
UKGHR managers are the backbone of any organization, juggling everything from payroll and compliance to employee engagement and scheduling. But without the right tools, their day can quickly become a never-ending cycle of manual tasks, inefficiencies, and frustration. Let’s take a look at how an HR manager’s day plays out without UKG—versus the streamlined, productive day they have with it.
8:00 AM – Starting the Day
Without UKG: The day starts with a flood of emails—employees asking about missed punches, payroll discrepancies, and time-off requests lost in the shuffle of paperwork. The HR manager scrambles to pull together spreadsheets and sift through disorganized records to find the right information.
With UKG: The HR manager logs into their UKG dashboard, where all workforce data is centralized. Employee requests are organized, payroll information is easily accessible, and attendance records are updated in real-time—eliminating the early morning scramble.
10:00 AM – Payroll Chaos or Payroll Confidence?
Without UKG: Processing payroll means manually entering data from multiple sources, double-checking numbers, and hoping no errors slip through. A miscalculation could mean delayed payments or compliance issues, leading to a backlog of employee complaints.
With UKG: Payroll is automated, accurate, and compliant. UKG Pro ensures calculations are precise, tax compliance is seamless, and payments are scheduled effortlessly. The HR manager spends this time focusing on strategy instead of crunching numbers.
12:00 PM – Lunch Break… or Not?
Without UKG: A lunch break is wishful thinking as the HR manager tracks down missing timesheets and manually inputs data for scheduling adjustments. Last-minute shift swaps require endless phone calls and back-and-forth emails.
With UKG: UKG Pro Workforce Management handles scheduling automatically, factoring in availability, compliance rules, and business needs. Employees can swap shifts through self-service tools, freeing up the HR manager to actually enjoy their lunch.
2:00 PM – Performance Reviews or Paperwork Nightmares?
Without UKG: Performance evaluations are a logistical nightmare, with scattered documentation, outdated reports, and missing feedback. HR spends hours compiling reviews, leaving little time to provide meaningful insights.
With UKG: UKG’s performance management tools centralize employee feedback, automate review cycles, and offer real-time performance analytics. The HR manager can focus on guiding career development rather than chasing down forms.
4:00 PM – Compliance Headaches or Compliance Confidence?
Without UKG: HR is buried in compliance paperwork, manually tracking labor laws, industry regulations, and internal policies. Any missed requirement could mean costly penalties.
With UKG: Compliance tracking is automated. UKG continuously updates labor law requirements and flags potential issues, ensuring the company stays ahead of audits and regulations with minimal stress.
5:00 PM – Wrapping Up the Day
Without UKG: The HR manager leaves exhausted, knowing they’ll face the same inefficiencies tomorrow. Burnout is real, and the lack of streamlined processes means the workload never eases.
With UKG: The HR manager logs off with confidence, knowing payroll is accurate, schedules are set, compliance is handled, and employees have the tools they need. With UKG, they can focus on what truly matters—building a great workplace.
The Bottom Line
HR managers don’t have to be stuck in a cycle of inefficiency. UKG transforms workforce management, making HR processes seamless, automated, and stress-free. But getting the most out of UKG requires the right expertise.
That’s where Mosaic Consulting Group comes in. As a trusted UKG partner, we help businesses implement, optimize, and fully leverage UKG solutions. From configuring payroll to fine-tuning workforce management, our team ensures your UKG system works exactly how you need it to.