The Payroll Quest: Conquering the Move from UKG Back Office to Web
In the realm of HR and Payroll, a team of seasoned professionals stood at the edge of transformation. For years, they had relied on UKG Back Office Payroll—a loyal companion that had served them well. But the world was evolving. Remote work was expanding, compliance was tightening, and the need for speed and flexibility had become undeniable.
A new path had opened: UKG Web Payroll.
And so, the quest began.
Chapter I: The Call to Adventure
The signs were clear.
Manual updates were slowing them down.
Access was limited to office-bound systems.
Reports took longer to generate.
And UKG Back Office Payroll was scheduled to sunset in 2026.
The team knew they needed to act—but they also knew they couldn’t go it alone. They called upon Mosaic Consulting Group, a trusted guide with deep UKG expertise and a reputation for leading successful migrations.
Chapter II: Trials of the Transition
The journey was not without its challenges. But Mosaic was there at every turn, helping the team overcome each obstacle with confidence.
The Puzzle of Legacy Reports
Would their custom reports and templates carry over? Mosaic confirmed: yes. UKG Web Payroll uses the same underlying tables and processes. Most templates and imports from UKG Back Office are already available in the Web—no need to recreate them.
The Labyrinth of Configuration
The Web introduced new models and workflows. Mosaic helped the team assign payroll models to pay groups, configure roles and security, and streamline processes using the Payroll Gateway.
The Gauntlet of Testing
Before going live, Mosaic guided the team through sandbox testing—validating imports, verifying time, and ensuring reports matched expectations.
The Scrolls of Training
With Mosaic’s hands-on training, the team learned how to use new features like pending pay, time entry templates, and the powerful “undo” function—tools that didn’t exist in UKG Back Office.
Chapter III: The Triumph
With Mosaic’s support, the team emerged stronger and more agile. They discovered:
- Real-time access from anywhere
- Automatic updates that kept them current
- Streamlined workflows that saved time
- Enhanced security and role-based access
- Mass imports across multiple pay groups and templates
- Pending pay scheduling for future bonuses and corrections
- Undo functionality to reverse payroll steps before printing
- Analytics and alerts that flagged anomalies before they became issues
And most importantly, they gained confidence in their payroll operations.
Chapter IV: The Legacy
The quest wasn’t just about technology—it was about transformation. Mosaic helped the team move from reactive to proactive, from manual to automated, and from stress to strategy.
They didn’t just migrate.
They evolved.
Want to see the journey in action?
Watch our webinar “Smooth Payroll Migration with Mosaic: Moving from UKG Back Office to Web” to hear directly from our experts and explore the tools, tips, and strategies that make this transition seamless.
Your Quest Begins Here
If your organization still relies on UKG Back Office Payroll, consider this your call to adventure. The Web awaits—with smarter tools, greater flexibility, and a future-ready foundation.
And Mosaic? We’re ready to guide you every step of the way.
