Agentic AI Transforming HR

As we enter Q4 2025, UKG is accelerating its AI-first strategy with powerful new agentic AI capabilities that are reshaping how HR teams operate. From payroll and scheduling to talent management and sentiment analysis, UKG’s AI tools are driving efficiency, accuracy, and strategic impact across the enterprise.

UKG + ServiceNow: A Seamless AI Experience

UKG has partnered with ServiceNow to integrate its AI solutions into ServiceNow’s new AI Agent Fabric, enabling cross-system automation for tasks like payroll inquiries and HR workflows. This collaboration streamlines operational and administrative processes, delivering a unified and intuitive experience for employees and HR teams alike

Bryte AI Agents: Smarter Payroll, Less Admin

UKG also launched Bryte AI agents for both UKG Pro and UKG Ready, designed to automate payroll tasks, reduce errors, and free up valuable administrative time. These agents proactively support users by completing day-to-day tasks and enhancing the overall work experience

Strategic Considerations for HR Leaders

To maximize the benefits of agentic AI, HR teams should:

  • Explore Bryte AI capabilities for payroll, onboarding, benefits, and customer support workflows.
  • Leverage the ServiceNow integration to embed AI into broader enterprise operations.
  • Align AI adoption with organizational compliance models and operational goals.

Why It Matters Now

As labor trends shift and digital transformation accelerates, UKG customers must be proactive in embracing AI-powered tools. By tapping into workforce data, aligning talent strategies with megatrends, and engaging with UKG events, organizations can stay ahead of change and unlock new levels of productivity and insight.