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Empower Your Team with UKG Training That Actually Fits
UKGYou’ve made the investment. UKG Pro is up and running. Or maybe your team just onboarded with UKG Dimensions. But here’s the real question: is your workforce using it to its full potential—or just scratching the surface?
We’ve seen it time and again. Companies launch powerful tech and then fall short when it comes to training. And that’s not just a missed opportunity—it’s a barrier to productivity, clarity, and confidence.
“It’s Not the Tool. It’s How You Use It.”
At Mosaic Consulting Group, we know the system isn’t the problem. It’s the understanding of it. That’s where UKG Customized Training steps in—not as a one-size-fits-all solution, but as an immersive learning experience designed around your team’s actual needs.
Because why train your team to use features they’ll never touch? Why waste time on workflows they’ll never use? Our approach is built around what matters most to you.
Start With the Basics. Then Go Deep.
Sure, foundational training is important. We offer a strong starting point that helps your team learn how UKG works—what it can do, where to find things, how to get comfortable. But that’s just the warm-up. The real magic happens when we tailor the training to your business.
Your workflows. Your structure. Your pain points. All of it gets factored into the curriculum. Whether your payroll team is struggling with reporting or your managers need help with scheduling, we bring clarity where there’s confusion.
Super Users Aren’t Born. They’re Trained.
Let’s talk UKG Dimensions. This platform is powerful—but only in the right hands. That’s why our Super User Training focuses on ownership. We work closely with your key players, dive into common challenges, and equip them to support others on their teams. You don’t just build users—you build internal champions.
We’re Talking Toolkits, Not Just Training
Real learning doesn’t end after a Zoom call. That’s why our UKG training offering includes a set of personalized, practical tools your team can keep using long after the session ends.
The Result? A Team That Actually Uses UKG—Not Just Clicks Around It.
When your people know how to navigate UKG like experts, things move faster. Mistakes drop. Confidence rises. And suddenly, your HR and payroll teams have more time to focus on strategy instead of support tickets.
Training Isn’t a Checkbox. It’s a Power-Up.
You’ve invested in UKG. Now invest in the people using it. Our customized training turns your platform into a productivity engine. Not by teaching every feature—but by teaching the right ones, in the right way, to the right people.
Let’s make sure your team is doing more than logging in. Let’s make sure they’re leveraging it.
Visit this page to explore UKG Customized Training. We’ll meet you exactly where you are—and take your team further than they thought possible.
Is Payroll Still Stealing Your Focus? It Shouldn’t Be
Managed PayrollYou don’t think about emergency payroll—until you have to. A hurricane knocks out operations. Key personnel are suddenly unavailable. A system glitch derails the usual process. Whatever the scenario, one truth remains: people still need to get paid. No delays. No excuses.
At Mosaic Consulting Group, we’ve built an Emergency Payroll solution for those moments when business as usual goes out the window. When there’s chaos in the background, we make sure payroll stays steady.
Because a Missed Paycheck Isn’t Just a Mistake
It’s a breach of trust. It causes stress. It can damage your reputation faster than any public relations crisis. Your team depends on consistency—especially during uncertain times. That’s why our emergency payroll service isn’t just reactive. It’s fast, secure, and built to handle pressure.
Three Ways to Get It Done—Even When Things Are Falling Apart
Every situation is different. That’s why we offer three levels of emergency payroll service—because not every client needs the same kind of backup.
For teams who can almost handle it on their own—but want expert eyes watching every move—we offer Guidance. Think of it like mission control. We don’t press the buttons, but we walk you through every step to make sure nothing’s missed.
If your payroll team is down or overwhelmed, Basic Payroll steps in. You provide the data, we take it from there—processing, reporting, and handling everything until your people are paid and your reports are in order.
And when you just need it done, fast and right—Just Pay People is the lifeline. No timekeeping? No problem. We replicate the last period, confirm key changes with you, and make sure your team gets compensated. It’s not business as usual, but it’s business handled.
Preparedness Isn’t Paranoia—It’s Leadership
Emergencies don’t always knock. And they rarely give you time to prep. The companies that come out on top aren’t the ones who scramble—they’re the ones who planned ahead. That’s what our Emergency Payroll offering is built for: making sure you never get caught flat-footed when your team needs you most.
You Keep the Company Running. We Keep the Paychecks Moving.
Our dedicated consultants know how to operate under pressure. We’ve handled emergency payroll situations with speed, accuracy, and clarity. We don’t just process data—we guide, support, and adapt. And we do it without drama, even when everything else feels like a crisis.
A Calm Voice in the Middle of the Storm
We’ve seen what can happen when systems fail. We’ve also seen how powerful it is when a company shows up for its people in tough times. Payroll becomes more than a transaction—it becomes a symbol of stability. Our job is to protect that symbol.
Ready When You’re Not
Even if you don’t need us now, knowing Mosaic Consulting Group is on standby changes how you think about risk. Our Emergency Payroll Services give you coverage, clarity, and confidence—no matter what’s going on around you.
Partner with Mosaic Consulting Group and make sure payroll is never the thing that breaks under pressure.
When the Business Storm Hits, HR Shouldn’t Lose the Compass
HRWhat Truly Drives Employee Retention in a Remote Work Environment?
HRJoin any virtual team, and you’ll likely find the standard perks: flexible schedules, work-from-home stipends, and digital onboarding packages. While these benefits can make a positive impression, do they truly create lasting loyalty?
At Mosaic Consulting Group, we’ve worked with countless organizations that have invested heavily in recruiting top talent, only to watch them leave within a year or two. The pattern is familiar: great onboarding, attractive benefits, and yet… retention slips.
So we started asking a different kind of question—not what attracts employees, but what actually connects them to your organization in a way that lasts?
The answer isn’t found in material perks. It’s found in how employees feel.
“If your people don’t feel seen, supported, and understood, they’ll eventually look elsewhere—no matter how cool the office is.”
– Mosaic Consultant
Let’s talk about what really matters.
What Makes People Stay?
It’s not complicated. Employees want to do meaningful work. They want to feel recognized. They want clarity in where they’re going. And they want to know someone has their back.
That’s why we use a people-first lens when helping clients shape retention strategies. It’s not about reinventing the wheel—it’s about going deeper.
We often ask our clients:
Do your employees feel like their efforts matter?
Are they equipped to grow, learn, and lead?
Do they see where they fit into the bigger picture?
Can they trust your leadership?
If the answers aren’t clear, it’s time to rethink the foundation.
Recognition That Resonates
True recognition isn’t performative—it’s personal. Employees don’t want a template thank-you note. They want to know what they did well, why it mattered, and how it contributed to the bigger picture. Recognition tied to real impact builds confidence, engagement, and a sense of belonging.
Tools, Not Just Talk
We often hear organizations say they want innovation—but do their teams have what they need to actually innovate? Success requires more than encouragement. It demands enablement: access to resources, clarity of expectations, mentorship, and systems that support—not block—momentum.
Clarity Builds Commitment
Uncertainty is one of the fastest paths to disengagement. When employees don’t know where they stand or where they’re going, motivation fades. Alignment—on roles, responsibilities, and direction—isn’t just about communication. It’s about trust. And trust is what keeps people committed through change, growth, and challenge.
Leadership That Feels Human
At the heart of any successful retention strategy is leadership that understands people are more than job titles. Employees need leaders who listen, who communicate during change, who make time for development—not just deadlines.
When we work with organizations, we help leaders build not only strategic plans but relational strength. Because employees don’t leave companies. They leave managers.
What Does This Mean For You?
Retention isn’t about holding on—it’s about giving people reasons to stay. The companies that do it best are the ones who focus on meaningful recognition, true enablement, honest alignment, and strong, supportive leadership.
Yes, perks are nice. But they’re not the reason someone decides to build a career with your company. That decision is emotional, relational, and deeply human.
At Mosaic Consulting Group, we help businesses build the kind of environments where employees don’t just stay—they thrive. Let’s talk about how your organization can strengthen retention from the inside out.
Contact Mosaic Consulting Group to learn how we can help you design a people-first strategy that works.
Is Your UKG System Aligned with Your Business Goals?
Optimization, UKGImplementing UKG software is a significant milestone for any organization—it sets the foundation for better workforce management, streamlined HR processes, and stronger data visibility. But as your organization evolves, so do your needs. That’s why Optimization Planning is a critical next step in your UKG journey.
At Mosaic Consulting Group, we offer a strategic approach to system optimization that helps organizations maximize the value of their UKG investment, ensuring the system continues to support business priorities as they grow and shift.
What Is Optimization Planning?
Optimization Planning is a structured review of your current UKG system configuration, processes, and performance. Our team works closely with you to assess the present state of your setup, identify areas of opportunity, and deliver clear, prioritized recommendations that align with your goals.
This isn’t a one-size-fits-all service. It’s a thoughtful, tailored evaluation that considers where your organization is today—and where you’re headed next.
Our Optimization Planning package includes:
Strategic working sessions with stakeholders to understand how current system configurations impact your people and processes.
A collaborative exploration of your wishlist for the future state—what changes you’d like to see, and what’s most important moving forward.
A final report with key findings and recommendations, including prioritization based on industry best practices and your success criteria.
When Is Optimization the Right Move?
We often partner with organizations that are navigating transitions or planning for growth. Here are common scenarios where Optimization Planning adds value:
Your business has expanded or experienced acquisitions
You’ve had leadership or team turnover in HR or payroll
You’re preparing for new module implementations
You want to strengthen internal processes following a lift-and-shift or rapid deployment
You’re looking to refine training, workflows, or user adoption
You need support from UKG subject matter experts to take the system to the next level
In each of these moments, Optimization Planning creates an opportunity to ensure your system continues to align with your organizational structure, policies, and goals.
Why Optimization Matters
UKG offers a robust platform with powerful capabilities—optimization helps ensure those capabilities are fully aligned with how your organization operates. Whether it’s streamlining workflows, improving user experience, enhancing reporting, or preparing for new growth, a strategic system review allows you to fine-tune your configuration for maximum impact.
With the right approach, organizations can enhance efficiency, strengthen compliance, and improve employee experience—all while maintaining system integrity and scalability.
A Forward-Looking Approach
As your workforce grows and your systems mature, your UKG configuration should evolve alongside it. Optimization Planning provides the strategic insight needed to support this evolution—whether you’re enhancing current processes or preparing for what’s next.
At Mosaic Consulting Group, we bring deep UKG expertise, hands-on experience, and a collaborative mindset to every engagement. Our goal is to help you build a system that not only supports your daily operations but also empowers long-term success.
Let’s ensure your UKG system is built to support the future of your business.
Contact Mosaic Consulting Group to learn more about Optimization Planning and how we can support your next phase of growth.
Are Your Reports Telling the Right Story?
BI ReportingAt Mosaic Consulting Group, we believe data is only as powerful as the way it’s presented. A well-designed report doesn’t just display numbers—it answers questions, supports decisions, and helps your team take action. But too often, we see reports that are either overwhelming, underwhelming, or just plain hard to read.
The good news? It doesn’t take a total overhaul to improve your reporting experience. Sometimes, it just takes a shift in perspective—and a few smarter design choices.
Reporting Isn’t Just About the Data
Many organizations rely on standard UKG Pro reports for day-to-day tracking. But when the business needs evolve—especially when leadership is asking deeper questions—those default reports can fall short.
That’s where Business Intelligence (BI) comes in. UKG Pro’s BI tools (also known as People Analytics or Cognos Analytics) offer the flexibility to design reports that are visual, interactive, and personalized. Whether you’re monitoring labor costs, reviewing benefits usage, or running a pre-payroll check, custom BI reports give you the clarity and depth you need.
How Design Shapes Decision-Making
Good reporting design is less about technical complexity and more about intentional structure. The way information flows—where headers are placed, how data is grouped, when summaries are shown—can dramatically affect how the report is understood.
For instance, having both summary and detail in the same report allows users at different levels of the organization to access the data they need without having to request a separate version. Adding elements like prompt selections, timestamps, and clear labels ensures every report can be traced, validated, and trusted.
As Robin Hoelscher, one of our reporting experts, says:
“The best reports don’t make you think. They just make sense.”
One Report, Many Perspectives
Pages, when used thoughtfully, help create those “makes sense” moments. They allow you to structure a single report for multiple audiences. A payroll report might include a clean summary for leadership, followed by audit-ready pages for the finance team. A headcount report could show trends by department on one page and regional breakdowns on another.
But we don’t stop at layout. We also help clients bring in real-time logic: fields that update based on the latest data, calculations that flag anomalies, and visuals that show trends at a glance. This is what elevates a report from being a static document to a true decision-support tool.
Real Use Cases, Real Impact
Here’s how we’ve seen organizations benefit from better BI report design:
Faster audits: When pre-check reports are broken down clearly by issue (like missing direct deposit info or zero net pays), problems get fixed before they reach payroll.
Simpler compliance tracking: One of our clients reduced their manual audit process by 60% after switching to a multi-page employee change report built around status changes, terminations, and leave activity.
Leadership visibility: High-level metrics, paired with contextual detail, give executives what they need to make faster, data-driven decisions—without digging.
It’s Not About Fancy Reports—It’s About Functional Ones
We’re not here to make flashy dashboards no one uses. We’re here to help you build reports that matter—ones that support your goals, reflect your processes, and make your job easier.
So if you’ve ever felt like your reports aren’t quite telling the whole story, or you’re constantly pulling from multiple sources to get a complete view, it might be time for a better approach.
At Mosaic Consulting Group, we specialize in BI report design that’s clear, efficient, and built to scale with your business. Let’s make your reports work harder—so you don’t have to.
Contact us today to get started.