When Disaster Strikes, Can Your Payroll Keep Up?

What happens when a crisis hits, and your employees can’t clock in or out? How do you ensure they still receive their paycheck without delay? At Mosaic Consulting Group, we understand that in critical moments, ensuring your team’s financial stability is just as important as tackling the challenges at hand. That’s where our Emergency Payroll service comes in—a reliable, efficient solution to keep your payroll running seamlessly, no matter what happens.


Why Emergency Payroll Matters Now More Than Ever

In an unpredictable world, one thing should remain constant: your employees’ trust in receiving their wages on time. Mosaic Consulting Group’s Emergency Payroll service offers a safety net, ensuring your workforce is supported when they need it most. The reassurance of uninterrupted pay not only eases financial burdens but also strengthens your company’s relationship with its employees, fostering loyalty and commitment.

The Real-World Impact of Payroll Disruptions

Imagine a scenario where a sudden event—whether it’s a local power outage or a global crisis—disrupts your normal business operations. While you’re focused on crisis management, your employees are left wondering if their paychecks will arrive. This uncertainty can harm morale, breed anxiety, and shake the trust your team has in your leadership. With Mosaic’s Emergency Payroll service, you never have to face that reality. Our experts step in to ensure payroll continues seamlessly, even in the most chaotic situations.

Building Employee Trust and Loyalty During Crises

Crisis situations reveal the strength of relationships, and that includes employer-employee bonds. By ensuring that payroll runs without interruption, you’re sending a powerful message to your workforce: their financial security is a top priority. When employees feel supported, especially in difficult times, they’re more likely to stay loyal and engaged. This sense of security and trust can be a key factor in retaining top talent and boosting overall productivity.

How Mosaic Consulting Group Delivers When It Matters Most

1. Expertise You Can Count On
Our team is made up of payroll professionals with years of experience handling complex payroll scenarios. We don’t just process payroll—we become an extension of your team, providing strategic insights and hands-on support to ensure everything runs smoothly. When the unexpected happens, you need more than just a service—you need a partner. That’s where we excel.

2. Advanced Technology for Real-Time Solutions
At Mosaic, we leverage cutting-edge technology to manage your payroll with precision. Whether your systems are down or you’re facing a data issue, our technology ensures that payments are made accurately and on time. With real-time reporting and customizable workflows, we handle the complexities, giving you one less thing to worry about during a crisis.

3. Tailored Services to Meet Your Needs
Every organization is unique, and so are its payroll requirements. That’s why we offer a range of solutions designed to meet your specific needs. Whether you need full-service payroll management or just a helping hand, we can adapt to your situation and ensure that your employees get paid, no matter what challenges arise.

Our Emergency Payroll Services: Custom Solutions for Critical Moments

Guidance When You Need It Most
For organizations with their own payroll team, we offer expert guidance to ensure your payroll continues without a hitch. Our team provides strategic oversight, helping your team navigate complexities and ensuring everything remains compliant.

Full-Service Payroll for Complete Peace of Mind
If your payroll team is unable to manage operations during a crisis, Mosaic steps in to handle everything from data collection to final approval. We process payroll, provide reports, and ensure that payments are made on time, so you can focus on the bigger picture.

Replicate Payroll When Systems Are Down
In extreme situations where timekeeping systems fail, we use past payroll data to replicate payments for the current period. Our transparent process ensures that you remain in control, with full approval of any adjustments before payments are released.

The Hidden Benefits of Emergency Payroll Stability

It’s easy to overlook payroll until something goes wrong. But in times of crisis, payroll stability becomes a defining feature of an organization’s resilience. By ensuring uninterrupted payments, Mosaic helps you maintain business continuity and employee confidence. Our solutions not only help you manage the present but also lay the groundwork for long-term employee loyalty and trust.

Why Trust Mosaic with Your Emergency Payroll Needs?

With Mosaic Consulting Group, you’re not just getting a payroll provider—you’re partnering with a team of professionals who are committed to your success. We understand that during a crisis, every decision matters. That’s why we focus on delivering payroll solutions that are timely, accurate, and fully customized to your needs.

When you’re facing the unexpected, let us handle your payroll challenges so you can focus on navigating the path ahead.

Ready to Secure Your Payroll Operations?

At Mosaic Consulting Group, we believe that even in uncertain times, payroll should never be a source of worry. Our Emergency Payroll service ensures stability, reliability, and trust when it’s needed most. Reach out to us today to learn how we can help safeguard your payroll operations, and ensure that your employees are always taken care of—no matter what life throws your way.

Let’s make payroll security a constant in an unpredictable world.

How HR Drives Agility for Business Success

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At Mosaic Consulting Group, we recognize that thriving in today’s unpredictable market requires businesses to be adaptable. Organizational agility isn’t just a buzzword; it’s a strategic approach that enables companies to pivot in response to change. HR professionals are at the heart of this transformation, guiding organizations toward agility and ensuring they are prepared to navigate constant shifts in the business environment.

In recent years, market disruptions have become the norm, whether driven by technological innovation, changes in consumer behavior, or evolving regulations. Companies that can quickly adjust their strategies are the ones who lead, innovate, and remain resilient in uncertain times. HR departments play a pivotal role in facilitating this adaptability by creating a foundation for a culture of agility.

Creating a Culture of Agility

A company’s culture is the key to how well it adapts to change. HR professionals shape this culture by promoting open communication and fostering collaboration across teams. They ensure that employees are encouraged to embrace change, which helps create an atmosphere where experimentation and learning are part of daily operations.

HR can implement programs that enable a shift in mindset, such as training sessions on adaptability, teamwork, and creative problem-solving. When employees are comfortable with change, they are more likely to come forward with innovative ideas that propel the organization forward.

Building an Agile Workforce

In addition to shaping culture, HR professionals have the responsibility of ensuring the organization’s workforce can adapt quickly. This means moving beyond traditional talent management models and developing practices that prioritize flexibility and growth. Rather than sticking to rigid performance review cycles, HR can adopt frequent feedback systems that align with fast-moving business priorities.

Cross-functional training and encouraging mobility within the company can also prepare employees for evolving roles. By investing in employee development, HR ensures the organization remains agile at all levels, from entry-level workers to senior leaders.

Agile HR Practices in Action

The transformation doesn’t stop with employee development—HR itself must embrace agile methodologies. Implementing agile frameworks, such as Kanban or Scrum, within HR projects helps teams move faster and adapt their approach when needed. Additionally, flexible work arrangements and employee autonomy contribute to a more responsive HR department that can adjust to changing demands.

HR’s use of data-driven insights plays an equally important role. By leveraging analytics, HR can make faster, more informed decisions that align with the organization’s agility goals. Modern HCM platforms like UKG provide powerful tools that support these agile processes, helping HR professionals plan more effectively and streamline their operations.

Continuous Learning: The Cornerstone of Agility

At Mosaic Consulting Group, we believe that continuous learning is the engine that drives long-term adaptability. HR professionals are champions of professional development, creating opportunities for employees to enhance their skills and grow within the organization. A learning mindset not only ensures that individuals are prepared for new challenges but also contributes to the overall agility of the business.

By encouraging internal knowledge sharing, offering access to educational resources, and promoting upskilling initiatives, HR helps employees stay ahead of industry trends and prepare for new opportunities. This proactive approach to learning enables the company to adjust quickly, regardless of market changes.

Partnering for Success with Mosaic Consulting Group

Organizational agility isn’t just about surviving in a fast-paced market—it’s about setting your business up for long-term success. HR professionals have the tools and influence to lead this transformation, and we at Mosaic Consulting Group are here to help. Whether you’re looking to enhance your talent management systems or leverage the full potential of HCM technology like UKG, our team has the expertise to guide you through every step of the process.

Let’s work together to ensure your organization remains agile, adaptable, and ready to take on whatever challenges lie ahead. Reach out to us today to learn how we can support your journey.

Mosaic’s Culture Consulting Services

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Company culture is the heartbeat of any thriving organization, and at Mosaic Consulting Group, we ensure that this vital component is aligned with your overall business strategy.

Our Culture Consulting services are designed to enhance your organization’s culture, making it a key driver of growth, engagement, and long-term success. We offer comprehensive support to develop tailored solutions that cultivate thriving cultures, setting a foundation for sustainable growth. Whether your organization is experiencing rapid expansion or adapting to changing workforce demands, our Culture Consulting services provide the expertise to ensure you navigate these transitions successfully.

Building a Cohesive, Resilient Workplace
By partnering with Mosaic, you’re not just refining processes; you’re shaping a more cohesive, resilient workplace where employees feel connected and empowered. A strong culture fosters better performance, higher retention rates, and a more engaged workforce. This leads to a competitive advantage, ensuring your organization is agile and prepared for the challenges ahead.

Aligning HR Strategy with Business Growth
We help you align HR strategies with business growth, ensuring every aspect of your HR function actively contributes to achieving your company’s objectives. With a focus on developing leadership and talent, we equip your team to navigate future demands with confidence and build a leadership pipeline that drives sustainable growth.

Optimizing Organizational Design for Agility
At Mosaic, we understand the importance of organizational design. We help prepare your company for structural changes, ensuring that as you grow, your teams and processes remain flexible and agile. This adaptability is key to responding effectively to shifting market demands and evolving workforce expectations.

Enhancing Employee Engagement & Experience
Enhancing employee engagement is central to our approach. We don’t just improve the employee experience; we help create an environment where people feel valued, leading to higher productivity and overall performance. By leveraging data insights, we provide you with the clarity and direction needed to make informed decisions about workforce planning and organizational development.

Tailored Solutions for Your Organization
Our consulting packages are tailored to meet the specific needs of your organization. Whether through a comprehensive culture assessment or a custom HR strategic roadmap, Mosaic provides expert guidance to help you identify and bridge any gaps, ultimately ensuring that your culture and HR strategies are fully aligned with your business goals.

Working with Mosaic Consulting Group means transforming your company culture into a dynamic force that supports your success. Through our expertise, you’ll create a workplace where both business objectives and employee satisfaction coexist, driving long-term growth and innovation.

 

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Driving Organizational Success Through Effective Goal Setting

Have you ever considered how aligned your team is with your organization’s objectives? The connection between effective goal setting and organizational success is profound. At Mosaic Consulting Group, we understand that well-defined goals are more than just targets; they are the backbone of employee engagement and motivation. As providers of HR outsourcing services, we are here to help streamline your HR tasks and foster an environment where every team member contributes to the collective success of your organization.

The Importance of Goal Setting

Goal setting is not merely an annual exercise; it’s an ongoing conversation that shapes the relationship between managers and employees. When done right, it transforms performance reviews into meaningful discussions about the future and the path to success. At the heart of effective goal setting is the understanding that individual goals should reflect the organization’s mission, ensuring that every employee’s contributions align with overarching business objectives.

Enhancing Employee Engagement Through Alignment

When employees clearly understand how their roles support the organization’s vision, their engagement levels soar. To create this alignment, consider these three key strategies:

  1. Involve Employees in the Goal-Setting Process: From the outset, engage employees in discussions about objectives. This collaboration fosters ownership and commitment, as they see their input shaping the organization’s direction.
  2. Link Individual Goals to Business Objectives: Help employees connect the dots between their responsibilities and the company’s mission. When they see how their work impacts the larger picture, they are more motivated to excel.
  3. Regularly Revisit and Adapt Goals: The business landscape is dynamic, and so should be your goals. Regular check-ins allow for adjustments, ensuring that goals remain relevant and achievable.

Practical Tips for Aligning Goals with Success

To ensure that your organization is on the path to achieving its goals, consider these actionable tips:

  1. Clarify the Connection to the Company Vision: Help employees understand the significance of their contributions. This clarity can ignite passion and drive performance, making it easier for them to strive for success.
  2. Foster Open Communication: Consistent dialogue is vital. Schedule regular meetings to discuss progress and challenges, utilizing various communication channels to keep everyone informed. Transparency builds trust and ensures everyone feels valued.
  3. Establish Clear Metrics for Progress: Effective goals are measurable. Collaborate with employees to define success criteria and timelines, enabling them to take ownership of their progress.
  4. Create Motivating Goals: Set ambitious yet attainable goals that inspire employees. Rather than just aiming for completion, encourage goals that contribute to a culture of innovation and wellness, empowering employees to take pride in their achievements.

Our Commitment to Supporting Your Goals

At Mosaic Consulting Group, we specialize in providing HR outsourcing services that can help you implement effective goal-setting strategies. Our expertise in HR tasks allows you to focus on what matters most—building a motivated and engaged workforce.

By leveraging our services, you can enhance communication, boost employee engagement, and align individual performance with organizational objectives. Let us partner with you to create an environment where goal setting leads to meaningful outcomes and drives organizational success.

Ready to transform your HR processes? Learn more here!

Is Your UKG Pro Launch Set Up for Maximum Success?

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Have you considered the full potential UKG Pro® could bring to your organization? Are you prepared to make the most informed decisions during each step of the implementation? Mosaic Consulting Group is here to ensure your UKG Pro® launch is not only smooth but fully aligned with your long-term goals, setting you up for future success.

Why Mosaic’s UKG Pro® Client Side Support is the Right Choice

As a certified UKG partner, Mosaic offers deep expertise to guide you through the implementation process. We know the intricacies, so your team can approach the launch with confidence and clarity. Instead of simply managing the technical side, we focus on ensuring your organization is well-positioned for growth with a solution that truly fits your needs.

Key benefits include:

  • Predictable outcomes: With Mosaic, you’ll know what to expect at every stage. Our experienced consultants help you stay on track, eliminating surprises.
  • Tailored insights: Each business is different, and we adapt our guidance to fit your unique situation, ensuring that decisions during implementation are made with your future in mind.

Simplifying the Path to Success

UKG Pro® offers powerful capabilities, and Mosaic’s role is to simplify the process so you can focus on the bigger picture. We help you navigate each phase, providing the expertise you need to make strategic choices that will serve your organization for years to come.

Our support includes:

  • Clear decision-making guidance: We ensure that your team understands the implications of each choice, helping you build a solution that’s right for your business.
  • Future-focused setup: Mosaic ensures that your system is designed not just for launch day, but for ongoing growth and adaptability.

Personalized Support for Every Business

At Mosaic, we believe in providing customized support that fits your business, no matter its size or complexity. Our consultants become an extension of your team, ensuring that every aspect of the implementation is handled with care.

What sets us apart:

  • Dedicated consultants: A Mosaic expert will work closely with your team, offering dedicated assistance throughout the implementation, managing the heavy lifting so your team can focus on daily operations.
  • Flexible support: Whether you need full-scale guidance or specific help in certain areas, our services adapt to fit your needs.

Empowering Your Team for Success

A key aspect of a successful UKG Pro® implementation is ensuring that your team is fully prepared. Mosaic offers communication strategies and training plans tailored to your organization. We make sure everyone is informed and ready to leverage the new system to its fullest potential.

How we prepare your team:

  • Effective communication: Our strategies ensure that everyone in your organization knows what to expect and how the new system will impact their day-to-day tasks.
  • Comprehensive training: Mosaic’s training programs are designed to ensure your team is confident in using the new system, from the leadership level to the operational teams.

Planning for Long-Term Success

The real value of UKG Pro® extends beyond the launch. With Mosaic’s strategic planning, your system is set up for ongoing success. We provide continuous support to help you refine and optimize your setup, ensuring that it evolves with your business.

Why ongoing support matters:

  • Maximize your investment: Mosaic helps you identify opportunities for continued improvement, ensuring you get the most out of your system over time.
  • Adapt to new needs: As your business grows, we ensure that your UKG Pro® solution remains aligned with your goals.

Who Can Benefit from Mosaic’s UKG Pro® Client Side Support?

Mosaic’s client-side support is designed for businesses of all sizes and industries, including:

  • Organizations seeking a custom, future-focused implementation.
  • Teams looking for expert guidance through a detailed implementation process.
  • Businesses that have experienced turnover and need to rebuild internal knowledge.
  • Companies wanting a partner who can offer both technical insight and strategic advice.

Build the Future of Your Business with UKG Pro® and Mosaic

At Mosaic Consulting Group, we believe in making the UKG Pro® implementation process as straightforward and strategic as possible. Our client-side support ensures that every step of your journey is supported by experts who understand your business and are committed to your success. Let us help you unlock the full potential of UKG Pro® and set your business up for long-term growth.

Ready to start your UKG Pro® journey with confidence? Contact us today to learn more about how Mosaic Consulting Group’s Client Side Support can benefit your business.

Learn more here!

Is Your Payroll Prepared for the Unexpected?

Have you ever wondered what would happen if your payroll team couldn’t operate due to an unforeseen event? A power outage, a natural disaster, or even a sudden staff shortage could bring your entire payroll process to a halt. That’s where Mosaic Consulting Group’s Contingency Payroll comes in. Designed specifically for UKG Pro clients, it ensures that your payroll continues running smoothly no matter what challenges arise. So why should your business consider this essential service?

Stay Ahead of Crises with a Ready Backup

Crises don’t wait for convenient times. When a disaster strikes, having a contingency payroll solution in place means you’re ready to continue business without missing a beat. Mosaic provides a backup plan that’s customized to your payroll system, ensuring everything keeps moving, even when the unexpected happens.

How this benefits you:

  • Keep your employees paid on time, protecting their trust and your reputation.
  • Maintain compliance with payroll regulations, avoiding costly mistakes.
  • Ensure business continuity without scrambling for last-minute fixes.

Ease the Load During Internal Transitions

Not every disruption comes from external events. Staff turnover, team absences, or even business growth can overwhelm your payroll team, leading to errors or delays. Mosaic’s Contingency Payroll gives you the support you need to fill those gaps, offering short-term relief that lets your business carry on without added stress.

How this benefits you:

  • Seamlessly fill in during employee leave or unexpected departures.
  • Support your payroll operations through periods of growth, mergers, or acquisitions.
  • Give your payroll team breathing room to focus on core tasks, preventing burnout.

Customized Payroll Support, On-Demand

What sets Mosaic apart is our commitment to fully understanding your payroll processes. Our experts will immerse themselves in your current operations, shadowing your payroll team to grasp every detail. When you need us, we step in with a solution that’s already tailored to your specific needs, allowing us to take over without disruption.

How this benefits you:

  • Receive personalized support that perfectly matches your payroll setup.
  • Skip the need to train temporary staff in emergencies—we’re ready from day one.
  • Ensure consistent, accurate payroll processing, even during unforeseen events.

Enhanced Security and Accuracy

During chaotic times, payroll security becomes even more critical. Mistakes or breaches can lead to compliance violations and financial losses. Mosaic’s Contingency Payroll integrates best practices and advanced technologies to safeguard your payroll data, ensuring everything runs smoothly and securely, no matter the circumstances.

How this benefits you:

  • Protect payroll data with enhanced security protocols.
  • Ensure accurate, compliant payroll operations, even during times of crisis.
  • Reduce the risk of manual errors and fraud with automated systems in place.

Focus on Growth, Not Payroll Disruptions

When payroll runs seamlessly in the background, your leadership team is free to focus on strategic goals rather than worrying about operational details. By taking the burden of contingency payroll off your plate, Mosaic lets you concentrate on what matters most—growing your business.

How this benefits you:

  • Free up time and resources for high-priority projects and innovation.
  • Stay focused on long-term strategy while we handle the tactical side.
  • Eliminate payroll headaches, allowing your team to work more efficiently.

Ready to Future-Proof Your Payroll?

Whether it’s a sudden crisis or an internal challenge, Mosaic Consulting Group’s Contingency Payroll ensures that your payroll remains uninterrupted. With us, you’ll never have to worry about missing a payroll deadline again. Instead, you’ll have peace of mind knowing that your business is prepared for whatever comes next.

Isn’t it time to secure your payroll’s future? Learn more here!

A Fresh Approach with Mosaic’s Client Side Support

Launching UKG Pro can feel like a massive undertaking, but with the right partner, it becomes an opportunity for growth, transformation, and efficiency. At Mosaic, we offer more than just support—we provide strategic expertise to ensure your launch not only meets your needs but positions your organization for long-term success.

Reimagining the UKG Pro Launch

UKG Pro is a powerful tool, but getting it off the ground requires careful planning and execution. At Mosaic, we don’t view this as a checklist of tasks; instead, we approach each launch as a strategic opportunity to unlock your company’s potential. By simplifying complex processes and removing roadblocks, we help your team focus on what matters—making decisions that shape the future of your organization.

A Partner, Not Just a Process

The journey to UKG Pro success doesn’t happen in isolation. With Mosaic, you have a partner who works with you at every turn, not only guiding the technical implementation but also serving as a sounding board for crucial decisions. We help you look beyond the immediate launch, considering future needs and long-term scalability.

Tailored Guidance for Unique Needs

We understand that no two organizations are alike, so your UKG Pro implementation shouldn’t follow a one-size-fits-all model. Mosaic invests the time to understand your specific challenges and opportunities, tailoring our approach to fit your exact situation. Whether you need help navigating the complexities of a large-scale deployment or require niche expertise for a specific challenge, our flexibility ensures that we deliver exactly what you need.

Beyond Implementation: Setting You Up for Success

A successful launch isn’t just about getting UKG Pro up and running—it’s about ensuring your entire team is ready to use it effectively. At Mosaic, we take an integrated approach, addressing not only the technical side of implementation but also the human side. We create training programs, communication strategies, and support structures to make sure that your organization is fully prepared to thrive in this new system.

A Clear Path Through Change

Change can be disruptive, but with the right strategy, it can also be transformative. Mosaic’s change management services ensure that every team member, from leadership to front-line employees, understands the benefits of the new system and is empowered to use it. We don’t just focus on the mechanics of change—we focus on helping people embrace it.

Expertise You Can Rely On

What sets Mosaic apart is our deep expertise with UKG Pro implementations. With years of hands-on experience, we’re equipped to anticipate challenges before they arise and provide solutions tailored to your organization. From strategic planning sessions to hands-on technical support, our team’s experience means we’re ready for any curveball.

Who Benefits from Mosaic’s Approach?

Our services are designed for organizations that want to move beyond basic implementation. Whether you’re launching UKG Pro for the first time or looking to revamp an existing system, we offer the expertise and strategic insight you need. If you’re navigating staffing changes, scaling your operations, or simply want to maximize your investment in UKG Pro, we’re here to help.

Looking Ahead to a Successful Launch

At Mosaic, we believe that a UKG Pro launch is more than just a milestone—it’s the beginning of a new era for your organization. With our support, you’re not just launching software; you’re laying the foundation for future growth, streamlined processes, and engaged employees.

Ready to take the next step? Let’s work together to ensure your UKG Pro launch is as seamless, strategic, and successful as possible.

Learn more!

Understanding the Change Curve: Insights from Dave Furst, VP of Managed Services

Change is inevitable, and managing it effectively is crucial to ensuring a smooth transition for organizations and their employees. In a recent interview with John Carruthers on the Mosaic Insiders Network, Dave Furst, Vice President of Managed Services, shared his expertise on navigating change and the pre-stages of change management.

 

The Change Curve: Beyond Logistics

The change curve is often compared to the stages of grief. When change is introduced, employees go through a range of emotions, initially resisting or feeling uneasy about the shift. According to Dave, change management isn’t just about training materials or project steps—it’s about understanding the mindset of those experiencing change.

 

“We often bolt on training at the end of a project without considering the human aspect of change,” Dave explains. He highlights that organizations can see smoother transitions when they focus on how their employees are experiencing the change, instead of just the logistics. “I’ve seen both simple changes fail due to poor change management and complex changes succeed because we did it well.”

 

The Importance of Listening and Avoiding Assumptions

One critical aspect of effective change management is understanding the perspectives of employees. “We often make assumptions about how people will react to changes, but have we actually spent time listening?” Dave poses. He encourages leaders to first understand their employees’ viewpoints before moving forward with any change.

 

John Carruthers adds to this by emphasizing the dangers of assumptions, which can lead to poor communication and resistance. He asks Dave how leaders, especially HR leaders, can break down these barriers and engage in meaningful conversations with employees who may not even recognize the need for change.

 

Dave suggests, “Start by identifying your ‘change influencers’ or ‘change champions.’ These are individuals within the organization who can influence others and help spread positive perspectives on the change. It’s crucial to actively listen to these influencers and involve them early in the process.”

 

Creating Change Champions

In larger organizations, leaders may not have the capacity to listen to every employee. This is where the concept of “change champions” comes into play. Dave recommends starting with leaders from different departments and interviewing them to identify the influencers within their teams.

 

“Go beyond just sending out surveys. Speak directly to these influencers to understand what’s going well, what’s not, and how they do their work. When leaders take the time to listen, employees feel heard, and this builds trust,” Dave says. He shares an anecdote about a utility company that implemented a new system without listening to its employees, leading to chaos and frustration—both internally and externally. This could have been avoided by simply engaging with the workforce beforehand.

 

Patience and Perspective: Keys to Change

When asked about the one key factor organizations should focus on when starting a change process, Dave points to two essential components: perspective and patience.

“Understanding perspective is critical. You may have one view of the change, but the people you’re leading through it may have a completely different one,” he explains. Dave uses an insightful analogy to illustrate the importance of perspective: “Imagine two people looking at the same number from opposite sides—one sees a six, and the other sees a nine. Both are right, but they’re seeing things from different viewpoints.”

 

Patience also plays a significant role in guiding people through the change curve. “People move through the change curve at different paces, and as leaders, we need to be patient and empathetic, understanding that a change in perspective is what will ultimately lead to a successful change in process.”

 

Building a Relationship Through Change

One of Dave’s core messages is that change management is about relationships. Leaders must work to ensure employees feel heard and valued, which builds trust and reduces resistance to change. “Positivity spreads just as quickly as negativity,” Dave says, adding that when employees feel like their voices are being heard, they are more likely to buy into the change, even if they don’t necessarily agree with every aspect of it.

 

Conclusion: The Human Element of Change

Change management isn’t just about new systems or processes—it’s about guiding people through a shift in perspective. By actively listening, engaging influencers, and exercising patience, organizations can navigate the complexities of change more effectively.

As Dave sums it up, “It’s not about who’s right or wrong—it’s about understanding the other side, coming together, and moving forward in a way that benefits everyone.”

 

Who is HR for HR?

I recently attended an event with HR leaders, and a central theme was: Who supports HR? For most, the answer was “no one.” While we may share bits with family, friends, or therapists, HR leaders largely face challenges alone.

Let’s be honest: you can’t go to your CEO and say you’re burnt out or feel like things are falling apart. We are expected to carry on, supporting our employees, HR teams, and leadership. We need to be there to help everyone else – but who is helping us?

In the last decade, HR’s role has shifted dramatically. Today, we are seen as trusted business partners and advisors. We have a seat at the executive table. Our voices are heard in the important conversations about company direction and strategy. And at the same time, we are also still a risk management function. A compliance function. Sometimes a payroll function. In fact – that’s predominantly the view of HR functions to this day: 63% of CEOs feel that HR is an administrative function.

The past five years, however, have pushed HR leaders further. The pandemic, economic fluctuations, and social movements have forced HR to evolve into a strategic partner in business resilience. Suddenly, HR is not only responsible for people management but also for being the voice of empathy in crises, ensuring employee well-being, and adapting to remote or hybrid work cultures.

With this transformation comes an immense emotional burden. HR leaders now absorb the stress of the entire organization, mediating between employees and management, often handling high-stakes situations like layoffs, conflict resolution, or mental health crises. And in many cases, HR leaders are also the sole decision-makers for critical areas such as employee relations and performance management strategies. It’s no wonder why 53% of HR leaders polled by Hogan feel burned out, and 44% say their stress has increased dramatically in the past year.

Given these challenges, it’s more crucial than ever for HR leaders to invest in ourselves and build support networks. Before we can help our teams, we need to put our own oxygen masks on first, establish healthy boundaries, and prioritize our health and wellbeing. Connecting with peers through events like Aspire, DisruptHR, or our Mosaic Insiders Network can provide a much-needed outlet and resource for shared experiences and solutions. Additionally, Mosaic offers an HR advisory service – a true “HR for HR.” With this service, you can retain a strategic HR consultant for ongoing support. Whether you need help brainstorming a benefits strategy, sharing best practices on performance reviews, or seeking guidance on elevating your HR team, we’re here for you. Think of us as a partner in every aspect of your HR journey, just a phone call away.

Building strong networks and leveraging resources like Mosaic’s HR advisory service isn’t just a luxury – it’s essential for staying effective and resilient. As we help others thrive, we should be just as committed to our own growth and well-being. You don’t have to do this alone.

Steering the Benefits Ship: How to Navigate Open Enrollment

Open enrollment can feel like a maze of benefits options that leave employees scratching their heads. When people are overwhelmed by choices, they tend to miss out on perks that could really enhance their lives. But here’s where you come in—business leaders have a golden opportunity to step up, cut through the confusion, and build a culture of well-being that boosts satisfaction, retention, and productivity.

Benefits Education: It Starts with You

Sure, HR traditionally runs the show on benefits education, but when leaders get involved, it sends a powerful message. You can make benefits like unlimited PTO and mental health support not just available, but actually used. By leading the way—literally showing that you prioritize well-being—you help create a workplace where everyone feels they belong and are supported.

How You Can Boost Benefits Utilization

If you want employees to take full advantage of their benefits, you’ve got to talk about them—and often. Your voice carries weight, so use it to highlight why signing up for benefits is so important. Sharing personal stories about how you’ve benefited from the company’s offerings makes it real for your team. Show them that the financial tools provided aren’t just numbers on a page—they’re practical resources for securing their futures. Additionally, by tracking and reporting on how employees are utilizing their benefits, you can better understand their needs and ensure that they’re taking full advantage of what’s available. Remind your team about PTO, mental health days, flexible schedules, and personal coaching to nurture a supportive and thriving workplace culture.

Keep the Conversation Going

Don’t let the benefits talk die after open enrollment. Regular check-ins throughout the year keep these resources top of mind, especially those lesser-known perks. By spotlighting benefits that tackle specific health concerns, you reinforce that you’re committed to their well-being all year round. Remind your team about PTO, mental health days, flexible schedules, and personal coaching to keep that culture of support thriving.

Walk the Talk

Leading is more than just giving instructions—it’s about showing the way. If you’re encouraging work-life balance, then you need to be the first to unplug during vacation. When execs truly disconnect, it sets the tone for everyone else to do the same. Join in on those workplace wellness challenges—it’s a fun way to promote health and build camaraderie at all levels.

Wrap-Up: Be the Change

HR might be the backbone of benefits education, but as a leader, you have the power to amplify those efforts. By actively engaging with benefits, sharing your experiences, and keeping the conversation alive, you can help your team navigate open enrollment like pros, fostering a culture that truly values employee well-being and success