Mid-Year Compliance Check: Best Practices for UKG Customers

As we approach the midpoint of the year, it’s crucial for organizations using UKG Pro and UKG Workforce Management (WFM) to conduct a thorough compliance check. Staying ahead of regulatory changes, ensuring accurate record-keeping, and maintaining data integrity can help mitigate risks and keep your organization audit-ready. Partnering with Mosaic Consulting Group can further enhance your compliance efforts by providing expert guidance. Here are some best practices to follow for a successful mid-year compliance review:

Review Employee Data for Accuracy

  • Verify that all employee records are up to date, including contact information, job titles, and tax details.
  • Confirm that employee classifications (full-time, part-time, exempt, non-exempt) align with labor laws.
  • Ensure that all required documents, such as I-9s and W-4s, are properly stored and current.

Audit Payroll and Benefits Compliance

  • Conduct a payroll reconciliation to identify and correct discrepancies.
  • Review benefits deductions and contributions to ensure they align with company policies and legal requirements.
  • Check compliance with wage and hour laws, including overtime calculations and minimum wage updates.

Evaluate Timekeeping and Scheduling Practices

  • Ensure time tracking aligns with Fair Labor Standards Act (FLSA) and other applicable regulations.
  • Review scheduling policies to ensure compliance with predictive scheduling laws, if applicable.
  • Validate that paid time off (PTO) accruals and usage are in accordance with company policies and local regulations.

Assess Security and Access Controls

  • Review user access levels within UKG Pro and UKG WFM to ensure that permissions align with job responsibilities.
  • Conduct a security audit to identify any potential vulnerabilities or unauthorized access.
  • Ensure that employees are using secure authentication methods, such as multi-factor authentication (MFA).

Stay Updated on Regulatory Changes

  • Monitor federal, state, and local labor laws that may impact payroll, benefits, and workforce management.
  • Update policies and systems accordingly to remain in compliance with new regulations.
  • Schedule regular training sessions to keep HR and payroll teams informed of compliance requirements.

Run Compliance Reports and Document Findings

  • Generate compliance reports from UKG systems to identify potential gaps or issues.
  • Document findings and create an action plan for necessary updates or corrections.
  • Maintain thorough records of compliance efforts to prepare for potential audits.

Engage with Mosaic and UKG Support

  • Work with Mosaic Consulting Group for expert advice, system optimizations, and tailored compliance strategies.
  • Leverage UKG’s compliance tools and reporting features to enhance your audit process.
  • Utilize UKG Community and customer support to stay informed on best practices.

By proactively conducting a mid-year compliance check with support from Mosaic, UKG customers can mitigate risks, avoid costly penalties, and ensure smooth operations for the rest of the year. Taking these steps now will help maintain compliance and position your organization for long-term success.

Scheduling & Timekeeping Adjustments in UKG

Efficient workforce management is critical to maintaining compliance, optimizing labor costs, and ensuring employee satisfaction. UKG offers powerful scheduling and timekeeping tools that help organizations streamline workforce operations. With the expertise of Mosaic Consulting Group, businesses can enhance their UKG configurations and ensure best practices are followed when making adjustments.

Implement Clear Policies for Scheduling Changes

Establishing clear policies around schedule modifications helps maintain consistency and fairness. Ensure employees and managers understand:

  • The approval process for shift changes
  • The timeframe for requesting schedule modifications
  • Compliance with labor laws and union agreements

Mosaic can help organizations define and refine these policies to align with industry standards.

Leverage UKG Automation Features

UKG solutions provide automation tools that help minimize manual adjustments and reduce errors. Consider utilizing:

  • Auto-scheduling to optimize labor coverage based on demand
  • Schedule templates to standardize shifts across departments
  • Shift-swapping & self-service features to empower employees to adjust their schedules within set guidelines

Collaborate with our experts in configuring these automation tools to ensure efficiency and accuracy.

Ensure Compliance with Labor Laws

Scheduling and timekeeping adjustments must comply with federal, state, and local labor laws, including:

  • Overtime regulations (FLSA compliance)
  • Meal and rest break laws
  • Predictive scheduling requirements

UKG can be configured to flag potential violations, ensuring that adjustments adhere to labor laws and company policies. With Mosaic partnership, we offer compliance audit and configuration support to help businesses avoid costly penalties.

Maintain Accurate Timekeeping Records

Timekeeping adjustments should be carefully tracked to prevent errors in payroll and labor reporting. Best practices include:

  • Using UKG audit trails to monitor changes
  • Implementing manager approval workflows for edits to punches
  • Encouraging employees to regularly review their timecards for accuracy

Mosaic can assist with system optimization to enhance record-keeping accuracy.

Optimize Employee Self-Service Capabilities

Enabling self-service features in UKG can reduce administrative workload while enhancing employee engagement. Encourage employees to use:

  • Mobile and desktop portals to view schedules
  • Time-off request functionalities
  • Punch correction requests within policy guidelines

Consult with a Mosaic expert for training opportunities to maximize self-service adoption.

Regularly Review and Audit Scheduling Practices

Perform routine audits of scheduling and timekeeping adjustments to ensure:

  • Adjustments are justified and within policy
  • No unauthorized or excessive changes are being made
  • Compliance with internal business rules and external labor regulations

We offer tailored audit services to identify and address potential inefficiencies.

Provide Training for Managers and Employees

To ensure the effective use of UKG scheduling and timekeeping tools, organizations should invest in ongoing training. Topics should include:

  • How to adjust schedules without violating policies
  • Proper timekeeping adjustment protocols
  • Best practices for handling exceptions

Expert-led training sessions can equip teams with the knowledge needed for effective UKG utilization.

By following these best practices, organizations can maximize efficiency, maintain compliance, and improve employee satisfaction when managing scheduling and timekeeping adjustments in UKG. Leveraging automation, ensuring accurate records, and enforcing clear policies will help businesses optimize their workforce management strategy.

By following these best practices and leveraging the expertise of Mosaic Consulting Group, organizations can maximize efficiency, maintain compliance, and improve employee satisfaction when managing scheduling and timekeeping adjustments in UKG. Mosaic’s specialized support ensures businesses can fully utilize UKG’s capabilities while mitigating risks and optimizing workforce management strategies.

What Leadership Really Looks for in Middle Managers—And How to Stand Out

,

Moving into a middle management role is a major step in a career, but what does it take to get there? Organizations aren’t just looking for someone who can delegate tasks—they need leaders who can connect teams, drive strategy, and inspire results.

At Mosaic Consulting Group, we’ve helped countless businesses strengthen their leadership pipeline. We know exactly what top decision-makers value in middle management candidates, and we help organizations find and develop the right talent.

Building Strong Relationships: The Foundation of Leadership

Leadership is about influence, not just authority. Strong middle managers know how to earn trust, inspire action, and create alignment across teams. The best leaders don’t just manage people—they build relationships that drive performance.

At Mosaic Consulting Group, we encourage organizations to look for candidates who:

  • Foster collaboration instead of working in silos.
  • Create a shared vision that aligns with company goals.
  • Lead by example, demonstrating accountability and integrity.

Developing People: The Mark of a True Leader

A strong middle manager doesn’t just get the job done—they develop the people around them. The ability to mentor and grow employees is a top trait leadership values, because a thriving team leads to long-term success.

At Mosaic Consulting Group, we help businesses identify managers who:

  • Invest in mentorship and employee growth.
  • Encourage problem-solving and independent thinking.
  • Provide feedback that helps employees improve and succeed.

When evaluating candidates for middle management, leadership looks for individuals who can point to specific examples of how they’ve helped employees grow and progress in their careers.

Mastering Communication: Leading in Every Direction

Middle managers sit at the crossroads of a company—between leadership, employees, and cross-functional teams. This means they must be expert communicators, capable of delivering the right message to the right audience.

Mosaic Consulting Group emphasizes the importance of:

  • Communicating strategy to teams in a clear and actionable way.
  • Providing leadership with accurate, concise insights from the ground level.
  • Collaborating across departments to drive initiatives forward.

Leaders who can’t communicate effectively often struggle to gain buy-in from their teams or present their ideas to senior leadership. Strong communication skills create alignment, efficiency, and trust.

Emotional Intelligence: The Secret to Effective Leadership

A high-performing manager isn’t just technically skilled—they also understand people. Emotional intelligence (EI) is one of the most sought-after traits in leadership hiring, and for good reason.

At Mosaic Consulting Group, we’ve seen that middle managers with strong emotional intelligence can:

  • Resolve conflicts quickly and effectively.
  • Motivate their teams and build engagement.
  • Navigate challenges with composure and confidence.

Emotional intelligence is harder to teach than technical skills, which is why it’s a top priority when leadership evaluates candidates. Managers who understand their own emotions and those of their teams create a more productive, engaged workplace.

Adaptability: The Ability to Lead Through Change

Businesses evolve quickly, and middle managers must be ready to pivot, adjust, and embrace new challenges. Leaders don’t look for people who cling to the old way of doing things—they want problem solvers who see change as an opportunity.

Mosaic Consulting Group works with businesses to identify middle managers who:

  • Embrace change and lead their teams through transitions.
  • Find solutions instead of dwelling on obstacles.
  • Stay ahead of industry trends and technology advancements.

When hiring, leadership looks for candidates who can explain how they’ve adapted to challenges in the past and demonstrate a mindset of continuous improvement.

Carrying Company Culture: The Glue That Holds Teams Together

Middle managers are the face of company culture for many employees. They are responsible for ensuring teams feel connected, engaged, and aligned with company values.

At Mosaic Consulting Group, we encourage businesses to look for managers who:

  • Reinforce company values through their leadership.
  • Foster a sense of belonging within their teams.
  • Encourage transparency, collaboration, and accountability.

The best middle managers don’t just talk about culture—they embody it in everything they do.

Strategic Thinking: Turning Vision Into Action

Leadership creates strategy, but middle managers turn strategy into execution. The ability to think critically, anticipate challenges, and create action plans is a key trait of successful leaders.

Mosaic Consulting Group helps businesses find middle managers who:

  • Understand the big picture while focusing on execution.
  • Anticipate obstacles and create solutions before problems arise.
  • Build cross-functional partnerships to drive success.

Middle managers who think strategically don’t just take orders—they contribute to shaping the company’s future.

Resilience: The Ability to Lead Under Pressure

Every manager will face setbacks, challenges, and difficult situations. The best ones don’t crumble under pressure—they step up.

At Mosaic Consulting Group, we emphasize the importance of resilience in leadership. Strong middle managers:

  • Remain calm and focused, even in high-stress situations.
  • Recover from setbacks quickly and help their teams do the same.
  • Demonstrate confidence in decision-making, even during uncertainty.

Leadership values managers who can handle adversity with integrity and determination, keeping teams motivated through tough times.

Transparency With Leadership: Communicating the Real Story

One of the most overlooked traits in middle managers is the ability to be transparent with leadership. Leaders rely on middle managers to tell them what’s working and what isn’t.

Mosaic Consulting Group helps organizations develop managers who:

  • Share honest feedback with leadership.
  • Aren’t afraid to communicate difficult realities.
  • Bring solutions, not just problems, to the table.

Too often, middle managers hesitate to deliver bad news to senior leadership. But without accurate insights from the middle, leadership can’t make the right decisions.

Continuous Learning: Staying Ahead in a Changing World

The workplace is evolving, and managers must keep up. The best middle managers seek out learning opportunities and are committed to professional growth.

Mosaic Consulting Group works with businesses to develop leaders who:

  • Stay ahead of industry trends and workforce best practices.
  • Take initiative in developing new skills.
  • Encourage their teams to continuously improve and grow.

Companies looking for long-term leadership should invest in managers who are proactive about learning, adaptable to change, and committed to self-improvement.

Finding the Right Middle Managers: How Mosaic Consulting Group Can Help

Great middle managers don’t just happen—they are developed, supported, and nurtured within an organization. At Mosaic Consulting Group, we specialize in helping businesses identify, train, and support the next generation of leaders.

Organizations that invest in strong middle management see:

  • Higher employee engagement and retention.
  • Stronger alignment between strategy and execution.
  • Better communication across teams and leadership.

If your business is ready to strengthen its leadership pipeline, Mosaic Consulting Group is here to help. Contact us today to learn how we can support your organization in building a strong, adaptable, and high-performing middle management team.

Managing Hiring & Onboarding: Seasonal Spikes

Seasonal hiring surges are a reality for many industries such as retail, hospitality, and education. Managing a high volume of applicants, ensuring compliance, and onboarding new hires quickly can be challenging. With UKG Pro and UKG Workforce Management (WFM), organizations can streamline their processes, ensuring a smooth and efficient experience for both HR teams and new hires. Partnering with Mosaic Consulting Group enhances these capabilities, providing expert guidance and tailored solutions to maximize efficiency. Here’s how organizations can efficiently handle seasonal hiring spikes using UKG solutions.

Optimize the Hiring Process with UKG Pro

  • Recruiting & Applicant Tracking: UKG Pro Recruiting simplifies high-volume hiring by automating job postings, candidate screening, and interview scheduling. With insights driven recommendations, businesses can quickly identify the best candidates and reduce time-to-hire.
  • Leverage Automated Workflows: Set up automated requisition approvals, interview scheduling, and offer letter generation to speed up hiring.
  • Talent Pool Management: Maintain a database of previous seasonal employees to rehire proven talent quickly.

Streamline Onboarding for Seasonal Employees

  • Preboarding Activities: Engage hires early with welcome messages, training modules, and company policies to ensure they are prepared.
  • Onboarding Portal: Use UKG’s self-service onboarding features to allow new hires to complete paperwork, training, and compliance forms online before their first day. UKG Pro Onboarding ensures a smooth transition from candidate to employee by automating paperwork, compliance forms, and training assignments. New hires can complete necessary tasks remotely before their first day, allowing them to focus on productivity from day one.
  • Automated Compliance Checks: Seasonal hiring requires strict adherence to labor laws, tax regulations, and industry-specific requirements. UKG’s compliance tracking tools ensure all necessary documentation is collected and verified before an employee starts work, reducing compliance risks.

Workforce Management for Seasonal Employees

  • Flexible Scheduling: UKG WFM allows managers to create dynamic schedules that adjust to peak periods and ensure proper coverage. With UKG WFM, businesses can automate scheduling to align labor needs with demand forecasts. This prevents understaffing during peak seasons and minimizes costly overtime. Real-time analytics help managers make data-driven staffing decisions.
  • Time & Attendance Tracking: Implement mobile clock-in and geofencing features to manage attendance for a dispersed workforce.
  • Labor Cost Control: Use UKG’s analytics to monitor overtime, optimize shift assignments, and maintain compliance with labor laws.

Leveraging UKG for Post-Season Transition

  • Seamless Offboarding: Automate exit surveys, final pay processing, and documentation to ensure smooth transitions.
  • Performance Tracking for Future Hiring: Keep records of seasonal worker performance to identify top talent for rehiring in the next cycle.

Enhancing UKG Solutions with Mosaic Consulting Group

Mosaic Consulting Group specializes in optimizing UKG solutions for businesses managing seasonal workforce fluctuations. With deep UKG expertise, Mosaic can:

  • Configure UKG Pro & WFM to support rapid hiring and onboarding.
  • Provide tailored training for HR teams to maximize system efficiency.
  • Offer ongoing support to troubleshoot challenges during seasonal peaks.
  • Ensure compliance readiness with expert-driven audits and best practices.

By fully utilizing UKG Pro and UKG WFM, organizations can efficiently navigate seasonal hiring spikes, reducing administrative burdens while enhancing the employee experience. With automated processes and insights, businesses can stay agile and prepared for peak hiring periods.