Mosaic Consulting Group Named One of the Best Workplaces in Consulting & Professional Services™ 2025

,

Mosaic Consulting Group is proud to announce that we have been recognized by Great Place To Work® as one of the Best Workplaces in Consulting & Professional Services™ 2025, debuting on the list at #26.

This recognition marks a major milestone for Mosaic and reflects the culture we’ve built together — one centered on collaboration, growth, and care for both our employees and our clients.

Why This Recognition Matters

The Great Place To Work list is based entirely on employee feedback, measuring trust, workplace culture, and employee experience. Earning a place on the list means that our people feel valued, supported, and empowered to do their best work.

Mosaic has been Great Place To Work-Certified™ for five consecutive years, but being added to this prestigious list takes that recognition to the next level. It’s an achievement we’ve been working toward for years and a true reflection of the strength of our culture.

At Mosaic, we’ve always believed that culture isn’t just a part of what we do — it’s the foundation of who we are. From flexible career paths to ongoing development opportunities and a strong focus on teamwork, we are intentional about creating an environment where people can thrive.

A Shared Achievement

Debuting at #26 is not only an exciting achievement but also a reflection of the collective effort of every member of our team. Together, we’ve created a workplace where people feel they belong, where their voices matter, and where they can make a real impact.

Our recognition also reinforces Mosaic’s belief that when we take care of our people, they take care of our clients. This is how we deliver exceptional outcomes across culture, services, and technology — the three pillars that make us unique among UKG partners.

Looking Ahead

We are incredibly proud of this recognition, but more importantly, we’re excited about what it represents for our future. Mosaic is committed to continuing to invest in our people, strengthen our culture, and lead with purpose as we grow.

To our employees: thank you for making Mosaic not just a workplace, but a community. This achievement belongs to all of us.

See the full Great Place To Work Best Workplaces in Consulting & Professional Services™ 2025 list here.

 

The Case of the Vanishing PTO: A UKG® Mystery Solved by Mosaic

It started with a whisper. 

Not the spooky kind, but the kind that floats across HR desks when something’s not quite right. “Did you see that PTO balance?” “Why is the carryover missing?” “Wait… where did my vacation days go?” 

The mystery was real. And it was growing. 

Chapter One: The Disappearing Days 

In a mid-sized organization running UKG Pro Workforce Management™, employees began noticing discrepancies in their time-off balances. Some had too much. Others had none. And the accrual reports? They were as cryptic as a detective’s notebook. 

The HR team dove into the system. They checked the Accruals Engine, reviewed carryover policies, and ran forecasting reports, but the numbers still didn’t add up. 

That’s when they called Mosaic. 

Chapter Two: The Investigation Begins 

Mosaic didn’t just look at the symptoms. They traced the root cause. Through a Strategic System Review, they uncovered: 

  • Outdated accrual rules that hadn’t been updated since implementation 
  • Manual overrides that conflicted with automated calculations 
  • Employee Self-Service settings that allowed edits without proper audit trails 

Using UKG Pro WFM’s Accruals Engine, Mosaic reconfigured the rules to match policy, added automated alerts for nearing thresholds, and implemented role-based access controls to prevent future mishaps. 

Chapter Three: The Reveal 

With the mystery solved, Mosaic didn’t stop there. They trained the HR team on UKG’s forecasting tools, set up custom dashboards for PTO tracking, and introduced BI Reporting to visualize trends across departments. 

The result? No more whispers. Just clarity. 

Employees could see their balances. Managers could plan coverage. And HR could finally breathe easy. 

Discoveries:  

  • UKG Pro WFM is powerful, but only when configured with precision 
  • Accruals and carryover rules need regular reviews to stay compliant 
  • Mosaic’s end-to-end support, from configuration to training, makes the difference 

Ready to Solve Your Own System Mystery? 

Whether it’s PTO confusion, payroll complexity, or reporting chaos, Mosaic Consulting Group is your go-to partner for UKG Pro and UKG Pro WFM optimization. 

Let Mosaic be your trusted investigator, uncovering the hidden clues in your configuration and restoring order to your system. 

Contact Us to begin your investigation today. The case is yours to close. 

Preparing for Year-End Success

As 2025 draws to a close, organizations must gear up for a successful transition into the new year. From payroll compliance to workforce planning and strategic HR initiatives, here’s a comprehensive guide to ensure your business is ready for 2026.

Year-End Payroll & Compliance Readiness

  • W-2/Year-End Tax Prep Ensure all employee records are up to date, including addresses, tax withholdings, and Social Security information. UKG’s Year-End Checklists are now available in the Community to guide you through the process.
  • Payroll Calendar Review Validate your 2026 pay dates, holidays, and processing schedules within UKG Pro to avoid disruptions.
  • Compliance Updates Several states have announced payroll tax changes for 2026. Review your UKG Pro Compliance Library to confirm that automatic updates are scheduled and accurate.
  • ACA Reporting Verify employee hours and benefits eligibility to prepare for IRS reporting requirements.

 

Workforce Planning for the Holidays

  • Scheduling & Coverage Utilize UKG WFM’s forecasting tools to balance seasonal staffing needs with labor cost controls.
  • Accruals & Carryover Review PTO balances, carryover policies, and expiration rules to ensure compliance and transparency.
  • Employee Self-Service Encourage employees to submit time-off requests early to prevent last-minute scheduling issues.
  • Overtime Tracking Automate alerts for employees nearing overtime thresholds to manage labor costs effectively.

 

Technology & System Enhancements

  • Security Roles & Access Review Conduct a security audit to ensure employees have appropriate access levels.
  • Evaluate Integrations Review and optimize integrations across HCM, payroll, benefits, and time systems.
  • Automation Opportunities Identify manual HR or payroll processes that can be automated in UKG, such as onboarding tasks, benefit enrollment reminders, and payroll adjustments.
  • Quarterly Release Features Explore the latest updates in UKG Pro and UKG WFM, including AI-powered analytics for workforce insights.
  • UKG System Health Check Request a system health check to identify and leverage unused functionality.

 

Strategic HR & Talent Initiatives

  • Engagement Pulse Checks Use UKG surveys or sentiment analysis tools to measure employee morale before year-end.
  • Performance Reviews Align year-end evaluations with UKG’s Performance & Succession modules.
  • Succession & Development Analyze performance data to finalize evaluations and identify leadership candidates for 2026.
  • Open Enrollment Support Ensure your benefits portal is tested and ready ahead of open enrollment deadlines.
  • Leverage People Analytics Use workforce trends from 2025 to inform strategic planning for 2026.

 

Action Checklist for Q4 2025

  • Validate payroll year-end readiness (W-2s, ACA, compliance updates)
  • Review scheduling and overtime policies for the holiday season
  • Audit system security roles and user access
  • Test open enrollment processes
  • Explore new automation features in the latest UKG release
  • Conduct year-end employee engagement survey

 

By addressing these key areas, your organization will be well-positioned for a smooth year-end close and a strong start to 2026. Taking action now ensures your teams stay focused, compliant, and empowered—ready to thrive in the year ahead.

Agentic AI Transforming HR

As we enter Q4 2025, UKG is accelerating its AI-first strategy with powerful new agentic AI capabilities that are reshaping how HR teams operate. From payroll and scheduling to talent management and sentiment analysis, UKG’s AI tools are driving efficiency, accuracy, and strategic impact across the enterprise.

UKG + ServiceNow: A Seamless AI Experience

UKG has partnered with ServiceNow to integrate its AI solutions into ServiceNow’s new AI Agent Fabric, enabling cross-system automation for tasks like payroll inquiries and HR workflows. This collaboration streamlines operational and administrative processes, delivering a unified and intuitive experience for employees and HR teams alike

Bryte AI Agents: Smarter Payroll, Less Admin

UKG also launched Bryte AI agents for both UKG Pro and UKG Ready, designed to automate payroll tasks, reduce errors, and free up valuable administrative time. These agents proactively support users by completing day-to-day tasks and enhancing the overall work experience

Strategic Considerations for HR Leaders

To maximize the benefits of agentic AI, HR teams should:

  • Explore Bryte AI capabilities for payroll, onboarding, benefits, and customer support workflows.
  • Leverage the ServiceNow integration to embed AI into broader enterprise operations.
  • Align AI adoption with organizational compliance models and operational goals.

Why It Matters Now

As labor trends shift and digital transformation accelerates, UKG customers must be proactive in embracing AI-powered tools. By tapping into workforce data, aligning talent strategies with megatrends, and engaging with UKG events, organizations can stay ahead of change and unlock new levels of productivity and insight.