You’ve made the investment. UKG Pro is up and running. Or maybe your team just onboarded with UKG Dimensions. But here’s the real question: is your workforce using it to its full potential—or just scratching the surface?
We’ve seen it time and again. Companies launch powerful tech and then fall short when it comes to training. And that’s not just a missed opportunity—it’s a barrier to productivity, clarity, and confidence.
“It’s Not the Tool. It’s How You Use It.”
At Mosaic Consulting Group, we know the system isn’t the problem. It’s the understanding of it. That’s where UKG Customized Training steps in—not as a one-size-fits-all solution, but as an immersive learning experience designed around your team’s actual needs.
Because why train your team to use features they’ll never touch? Why waste time on workflows they’ll never use? Our approach is built around what matters most to you.
Start With the Basics. Then Go Deep.
Sure, foundational training is important. We offer a strong starting point that helps your team learn how UKG works—what it can do, where to find things, how to get comfortable. But that’s just the warm-up. The real magic happens when we tailor the training to your business.
Your workflows. Your structure. Your pain points. All of it gets factored into the curriculum. Whether your payroll team is struggling with reporting or your managers need help with scheduling, we bring clarity where there’s confusion.
Super Users Aren’t Born. They’re Trained.
Let’s talk UKG Dimensions. This platform is powerful—but only in the right hands. That’s why our Super User Training focuses on ownership. We work closely with your key players, dive into common challenges, and equip them to support others on their teams. You don’t just build users—you build internal champions.
We’re Talking Toolkits, Not Just Training
Real learning doesn’t end after a Zoom call. That’s why our UKG training offering includes a set of personalized, practical tools your team can keep using long after the session ends.
- Job Aides for quick answers. Think bite-sized instructions designed specifically for your environment. Need to remember how to run a report or adjust a timecard? It’s all there—fast and clear.
- Playbooks for bigger-picture understanding. These are detailed manuals built around your modules, showing not just how to complete tasks, but how they affect your broader processes. Perfect for HR teams, payroll leads, and operations managers who want to connect the dots.
- Instructional Videos for visual learners. We create step-by-step walkthroughs that your team can rewatch anytime. Personalized to your UKG setup, these videos reduce reliance on memory and turn your internal system into second nature.
- Virtual Instructor-Led Training for teams that learn best in real-time. We go live with your team, presenting directly inside your UKG environment. These sessions are interactive, practical, and 100% relevant to how your people work.
- Train-the-Trainer Programs to keep the knowledge flowing. If you have an internal learning and development team—or want to build one—we train them too. These sessions help your in-house experts become confident educators, whether they’re supporting payroll, HR, or operations.
The Result? A Team That Actually Uses UKG—Not Just Clicks Around It.
When your people know how to navigate UKG like experts, things move faster. Mistakes drop. Confidence rises. And suddenly, your HR and payroll teams have more time to focus on strategy instead of support tickets.
Training Isn’t a Checkbox. It’s a Power-Up.
You’ve invested in UKG. Now invest in the people using it. Our customized training turns your platform into a productivity engine. Not by teaching every feature—but by teaching the right ones, in the right way, to the right people.
Let’s make sure your team is doing more than logging in. Let’s make sure they’re leveraging it.
Visit this page to explore UKG Customized Training. We’ll meet you exactly where you are—and take your team further than they thought possible.