When it comes to workforce analytics and reporting, some UKG clients feel like they’re living in a house of cards—one bad calculation or disconnected system and the whole thing starts to crumble. Reports don’t match. Dashboards are cluttered. No one’s quite sure what data they can trust.

If that sounds familiar, you’re not alone—and it’s probably not your team’s fault. It’s the foundation.

Just like building a real dream home, creating a reliable workforce reporting environment starts with a solid plan, the right tools, and experts who know how to turn that blueprint into reality. That’s where UKG Pro’s People Analytics tools, available APIs, and Mosaic Consulting Group’s expertise come in.

Let’s walk through the blueprint.

Step 1: The Foundation – Clean, Reliable HR Data

No matter how sleek your dashboards look, they’re only as strong as the data underneath.

  • Without clean data: You’re pulling from inconsistent sources, disconnected platforms, or legacy spreadsheets.
  • With UKG Pro + Mosaic: We centralize, clean, and validate your data across WFM, Payroll, People Center, and more—so whether you’re building reports inside UKG or exporting data externally, it’s accurate from the start.

This is your concrete slab. Without it? That beautiful report is just floating in space.

Step 2: The Framework – APIs That Feed External Reporting

If your organization uses an external BI platform or data lake, you need a framework to get data from UKG to your destination.

  • With UKG Pro’s RaaS API and other supported APIs: You can securely extract data from UKG and feed it into third-party tools like Power BI, Tableau, Snowflake, or your internal analytics stack.
  • With Mosaic: We help you identify available API endpoints, understand the data structures, and build a reliable extraction process—so your external reporting tools always get what they need.

This isn’t about building dashboards inside UKG. It’s about extending the structure so your data can live and breathe in your external BI world.

Step 3: The Rooms – Dashboards Inside UKG People Analytics

If you’re staying within the UKG ecosystem, People Analytics (BI) gives you a powerful set of tools to build interactive dashboards directly in the system.

  • HR may want turnover dashboards
  • Finance may need labor cost insights
  • Managers might need quick access to scheduling gaps or overtime trends

Mosaic helps clients design dashboards using UKG’s native BI tools that are role-specific, decision-ready, and refresh with live data—so the right people always have the right insights.

Think of this as customizing each room of the house to fit its purpose.

Step 4: The Finishes – Report Automation and Visual Polish

Once your reporting structure is in place—whether inside UKG or externally—it’s time to refine.

  • Automate recurring reports inside People Analytics
  • Use visuals and filters to make data digestible
  • Build in scheduled delivery or alerts when something’s off

Mosaic works with clients to polish these finishing touches, so your reporting tools aren’t just functional—they’re effective and user-friendly.

Step 5: The Upkeep – Ongoing Optimization

Even the best-built homes need upkeep. Metrics evolve. Reporting needs shift. Integrations expand.

  • Mosaic provides long-term support, whether that’s refreshing dashboards in People Analytics or adjusting your API-driven data pipeline as new reporting needs emerge.

Whether you’re adding a new UKG module or bringing in new stakeholders, we make sure your reporting ecosystem grows with you.

Quick Recap:

  • Use People Analytics (BI) when you want to build dashboards inside UKG Pro.
  • Use UKG’s RaaS and other APIs when you want to extract data for an external reporting or BI environment.
  • Use Mosaic when you want it done right—from foundational data cleanup to reporting strategy and everything in between.

The Bottom Line

With Mosaic as your builder and blueprint expert, you won’t just get a functional space—you’ll get a data home built to last. Because when your data house has a solid structure, every room—from payroll to performance—works exactly as it should, without the worry of collapse, cracks, or costly surprises.

At Mosaic Consulting Group, we understand that implementing workforce management and human capital management (HCM) solutions is about more than just technology—it’s about transforming business processes, improving employee experiences, and driving operational success. As a trusted UKG partner, we leverage our deep expertise to enhance the UKG customer experience by providing tailored solutions that align with our clients’ unique needs.

Bridging the Gap Between Technology and Business Needs

UKG offers powerful workforce management and HCM solutions designed to optimize operations, but maximizing their potential requires strategic implementation and ongoing refinement. That’s where Mosaic comes in. Our consultants bridge the gap between UKG technology and business goals, ensuring that every solution is customized for maximum efficiency and impact.

Personalized Implementation for Seamless Integration

One-size-fits-all approaches don’t work when it comes to workforce management. Mosaic’s implementation services are designed to align with an organization’s specific structure, workforce dynamics, and industry requirements. Our team works closely with clients to:

  • Assess current business processes and identify opportunities for improvement
  • Customize UKG solutions to fit organizational needs
  • Provide a smooth transition with minimal disruption to daily operations

Continuous Optimization for Long-Term Success

Beyond initial implementation, Mosaic ensures that UKG users continue to get the most out of their investment. Our experts offer:

  • System Audits & Enhancements – Regular reviews to optimize system performance and adapt to evolving business needs.
  • Custom Configurations – Tailored adjustments to align UKG functionalities with unique workforce challenges.
  • Proactive Support & Troubleshooting – Ongoing assistance to resolve issues and maximize efficiency.

Empowering Organizations Through Training & Education

Technology is most effective when users understand how to leverage it fully. Mosaic provides comprehensive training and education to empower HR teams, managers, and employees to make the most of their UKG systems. Our training includes:

  • Hands-on workshops and live sessions
  • Role-based learning tailored to different user levels
  • Ongoing support to ensure continued success

Driving Measurable Results

Mosaic’s expertise doesn’t just enhance the UKG experience—it drives measurable results for organizations. Our clients benefit from:

  • Increased operational efficiency
  • Improved compliance and accuracy
  • Higher employee engagement and satisfaction
  • Data-driven insights for strategic decision-making

Partner with Mosaic for a Superior UKG Experience

At Mosaic Consulting Group, we’re more than just implementation experts—we’re long-term partners dedicated to ensuring organizations get the most value from their UKG investment. Through personalized solutions, continuous support, and expert guidance, we help businesses transform their workforce management experience and achieve lasting success.

Ready to optimize your UKG experience?

Contact Mosaic today to learn how we can help your business thrive.

At Mosaic Consulting Group, our partnership with UKG (Ultimate Kronos Group) represents a collaborative effort to lead the way in smarter, more efficient, and people-focused workforce management. Together, we’re shaping a future where technology empowers organizations to thrive.

 

A Perfect Alignment: UKG’s Vision Meets Mosaic’s Expertise

UKG’s commitment to providing innovative, people-first technology perfectly aligns with Mosaic’s mission to help organizations maximize their UKG investments. Together, we deliver tailored solutions that empower businesses to thrive, while enhancing employee satisfaction and operational efficiency.

As experts across the entire UKG ecosystem, Mosaic supports seamless implementations, optimizes workforce systems, and provides ongoing support to ensure clients experience the full power of UKG. Simply put, we make UKG solutions the cornerstone of workforce success.

 

A Partnership That Delivers Value

This partnership isn’t just about software; it’s about creating transformative results that make UKG shine in every client’s workforce journey. Here’s how we do it:

  • Seamless Implementations: Mosaic’s proven process ensures every UKG implementation is tailored and efficient. With over a decade of experience, we instill confidence and trust in every project, helping clients hit the ground running.
  • Strategic Optimization: No two businesses are alike, and Mosaic customizes UKG systems to meet each client’s unique challenges. Our expertise ensures UKG’s solutions are not just implemented but optimized to exceed expectations.
  • Continuous Support: Workforce management needs evolve, and Mosaic is here to keep clients ahead of the curve. Our managed services ensure UKG systems remain aligned with business goals and continue to deliver results.

Elevating Workforce Solutions

By combining UKG’s advanced technology with Mosaic’s consulting expertise, we ensure clients see UKG as a strategic partner in their success. Whether it’s simplifying payroll, improving scheduling, or driving data-driven decisions, UKG solutions become indispensable.

Together, we’re not just solving workforce challenges—we’re building engaged, efficient teams and elevating the entire workforce experience. This shared mission allows us to deliver real results for our mutual clients.

 

Why Mosaic is the Partner You Can Count On

With a team of over 250 experts operating worldwide and as the 2024 UKG Influencer of the Year, Mosaic Consulting Group has the experience and reach to deliver exceptional results to clients across the globe. As a Diamond-level sponsor of UKG events like Aspire, Mosaic stands out as one of the most trusted and capable partners in the UKG ecosystem. Our proprietary tools, like Mosaic Insights, bring additional value to UKG solutions, offering clients real-time analytics that enhance their experience.

As a Diamond-level sponsor of UKG events like Aspire, Mosaic stands out as one of the most trusted and capable partners in the UKG ecosystem. Our proprietary tools, like Mosaic Insights, bring additional value to UKG solutions, offering clients real-time analytics that enhance their experience.

 

We’re more than a consulting partner; we’re an extension of the UKG team. By collaborating with UKG, we’re strengthening its reputation as the top choice for workforce management solutions, helping clients unlock unparalleled potential.

 

Building the Future of Workforce Management Together

This partnership is a team effort. Mosaic’s role is to enhance the value of UKG solutions, ensuring that every client interaction reflects the excellence of UKG. Together, we’re not just delivering systems; we’re creating tools that organizations can’t imagine working without.

 

Let’s keep building that future—one client, one solution, and one success story at a time. Mosaic is here to help elevate UKG, and together, we’re leading the way in workforce management.