Dimensions 101: How to Migrate from Central to Dimensions


If your team is used to UKG Workforce Central, it may be frustrating to hear that it’s being sunset by 2025. But change doesn’t have to be daunting. We’re here to help! Workforce Dimensions is similar to Workforce Central, with easy-to-use tools and simplified processes. Let us help you make the transition smoothly and efficiently without disrupting your team’s experience.

We’ve identified key steps to ensure a successful migration from Workforce Central to Workforce Dimensions:

    1. Exhale Stress, Inhale Organizational Change Management (OCM) – The most important thing you can do is design a solid change management plan. This means road mapping your migration project from start to finish. Like the classic Candyland map, you will want to design your plan with your main objectives and key results in mind. Like little gumdrop markers in our favorite sugary game, define your sweet, sweet metrics of success on your journey to the go-live date.
    2. Make a Company-Wide Announcement– The moment you finalize your decision to make the change from Workforce Central to Workforce Dimensions is the moment to announce that the change is coming. The sooner you loop in your organization, the better. Support starts with end users, so we recommend communications that highlight how easy this switch will be.
    3. Identify Subject Matter Experts – Nominate the Subject Matter Experts who will be involved in the migration. These should be the people who know your organization’s processes like the back of their hand. Subject Matter Experts will help lead the implementation of your Workforce Dimensions system by guiding an implementation team, like Mosaic, through knowledge transfer sessions. Understanding is key, and your SMEs will play a big part in making sure all your system needs and requirements are captured during the data gathering and development phases of your project.
    4. Define Current State and Desired Future State– Understanding your objectives and desired key results is an important part of tailoring your Workforce Dimensions system to meet your needs. We suggest documenting how you are currently using your existing system to complete your daily, weekly, monthly, and annual tasks. No detail is too small! Define processes that you currently struggle with, and areas in which you’d like to improve. Leave no stone unturned!
    5. Test, Test, Test!– Testing is the time to “fact check” your new Workforce Dimensions build! Our UKG Solution Design teams like to tell people to “try to break the system”! Testing is a time to throw everything you have at the new system to make sure it meets all your needs and checks all your boxes. When you start your migration project, we recommend asking your SMEs to organize a list of daily, weekly, and monthly tasks to use as a guide through testing. Not only will this help you map out your current state processes at project start, but it also helps your team start to translate old processes to new practices and processes as they start completing their tasks in UKG Dimensions.
    6. Get Your Team Excited to Learn New Things– Training is a critical piece of the puzzle when launching a new system. Inform your staff early on that a new system training will be required but doesn’t have to be overwhelming. We suggest exploring a custom training program designed to teach your staff how to use UKG Dimensions in a way that caters to their specific learning style. Whether it’s a training curriculum tailor-made for you by Mosaic or a series of internal seminars, taking the time to teach users how to navigate the new system makes all the difference.

To ensure a smooth migration to UKG Dimensions, communicate frequently with updates and check-ins for stakeholders. Emphasize the benefits of the upgrade and encourage self-discovery of new features. Our Solution Design Team can provide expert help with best-practice processes. Mosaic will guide you to success with bite-sized details and attainable deadlines. Connect with us for a hassle-free experience.