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Award-winning UKG consulting partner specializing in full-suite UKG implementation services, managed services, system integration, support, training, optimization, configuration, and customization.
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Scheduling & Timekeeping Adjustments in UKG
Mosaic Insiders NetworkEfficient workforce management is critical to maintaining compliance, optimizing labor costs, and ensuring employee satisfaction. UKG offers powerful scheduling and timekeeping tools that help organizations streamline workforce operations. With the expertise of Mosaic Consulting Group, businesses can enhance their UKG configurations and ensure best practices are followed when making adjustments.
Implement Clear Policies for Scheduling Changes
Establishing clear policies around schedule modifications helps maintain consistency and fairness. Ensure employees and managers understand:
Mosaic can help organizations define and refine these policies to align with industry standards.
Leverage UKG Automation Features
UKG solutions provide automation tools that help minimize manual adjustments and reduce errors. Consider utilizing:
Collaborate with our experts in configuring these automation tools to ensure efficiency and accuracy.
Ensure Compliance with Labor Laws
Scheduling and timekeeping adjustments must comply with federal, state, and local labor laws, including:
UKG can be configured to flag potential violations, ensuring that adjustments adhere to labor laws and company policies. With Mosaic partnership, we offer compliance audit and configuration support to help businesses avoid costly penalties.
Maintain Accurate Timekeeping Records
Timekeeping adjustments should be carefully tracked to prevent errors in payroll and labor reporting. Best practices include:
Mosaic can assist with system optimization to enhance record-keeping accuracy.
Optimize Employee Self-Service Capabilities
Enabling self-service features in UKG can reduce administrative workload while enhancing employee engagement. Encourage employees to use:
Consult with a Mosaic expert for training opportunities to maximize self-service adoption.
Regularly Review and Audit Scheduling Practices
Perform routine audits of scheduling and timekeeping adjustments to ensure:
We offer tailored audit services to identify and address potential inefficiencies.
Provide Training for Managers and Employees
To ensure the effective use of UKG scheduling and timekeeping tools, organizations should invest in ongoing training. Topics should include:
Expert-led training sessions can equip teams with the knowledge needed for effective UKG utilization.
By following these best practices, organizations can maximize efficiency, maintain compliance, and improve employee satisfaction when managing scheduling and timekeeping adjustments in UKG. Leveraging automation, ensuring accurate records, and enforcing clear policies will help businesses optimize their workforce management strategy.
By following these best practices and leveraging the expertise of Mosaic Consulting Group, organizations can maximize efficiency, maintain compliance, and improve employee satisfaction when managing scheduling and timekeeping adjustments in UKG. Mosaic’s specialized support ensures businesses can fully utilize UKG’s capabilities while mitigating risks and optimizing workforce management strategies.
What Leadership Really Looks for in Middle Managers—And How to Stand Out
HR, LeadershipMoving into a middle management role is a major step in a career, but what does it take to get there? Organizations aren’t just looking for someone who can delegate tasks—they need leaders who can connect teams, drive strategy, and inspire results.
At Mosaic Consulting Group, we’ve helped countless businesses strengthen their leadership pipeline. We know exactly what top decision-makers value in middle management candidates, and we help organizations find and develop the right talent.
Building Strong Relationships: The Foundation of Leadership
Leadership is about influence, not just authority. Strong middle managers know how to earn trust, inspire action, and create alignment across teams. The best leaders don’t just manage people—they build relationships that drive performance.
At Mosaic Consulting Group, we encourage organizations to look for candidates who:
Developing People: The Mark of a True Leader
A strong middle manager doesn’t just get the job done—they develop the people around them. The ability to mentor and grow employees is a top trait leadership values, because a thriving team leads to long-term success.
At Mosaic Consulting Group, we help businesses identify managers who:
When evaluating candidates for middle management, leadership looks for individuals who can point to specific examples of how they’ve helped employees grow and progress in their careers.
Mastering Communication: Leading in Every Direction
Middle managers sit at the crossroads of a company—between leadership, employees, and cross-functional teams. This means they must be expert communicators, capable of delivering the right message to the right audience.
Mosaic Consulting Group emphasizes the importance of:
Leaders who can’t communicate effectively often struggle to gain buy-in from their teams or present their ideas to senior leadership. Strong communication skills create alignment, efficiency, and trust.
Emotional Intelligence: The Secret to Effective Leadership
A high-performing manager isn’t just technically skilled—they also understand people. Emotional intelligence (EI) is one of the most sought-after traits in leadership hiring, and for good reason.
At Mosaic Consulting Group, we’ve seen that middle managers with strong emotional intelligence can:
Emotional intelligence is harder to teach than technical skills, which is why it’s a top priority when leadership evaluates candidates. Managers who understand their own emotions and those of their teams create a more productive, engaged workplace.
Adaptability: The Ability to Lead Through Change
Businesses evolve quickly, and middle managers must be ready to pivot, adjust, and embrace new challenges. Leaders don’t look for people who cling to the old way of doing things—they want problem solvers who see change as an opportunity.
Mosaic Consulting Group works with businesses to identify middle managers who:
When hiring, leadership looks for candidates who can explain how they’ve adapted to challenges in the past and demonstrate a mindset of continuous improvement.
Carrying Company Culture: The Glue That Holds Teams Together
Middle managers are the face of company culture for many employees. They are responsible for ensuring teams feel connected, engaged, and aligned with company values.
At Mosaic Consulting Group, we encourage businesses to look for managers who:
The best middle managers don’t just talk about culture—they embody it in everything they do.
Strategic Thinking: Turning Vision Into Action
Leadership creates strategy, but middle managers turn strategy into execution. The ability to think critically, anticipate challenges, and create action plans is a key trait of successful leaders.
Mosaic Consulting Group helps businesses find middle managers who:
Middle managers who think strategically don’t just take orders—they contribute to shaping the company’s future.
Resilience: The Ability to Lead Under Pressure
Every manager will face setbacks, challenges, and difficult situations. The best ones don’t crumble under pressure—they step up.
At Mosaic Consulting Group, we emphasize the importance of resilience in leadership. Strong middle managers:
Leadership values managers who can handle adversity with integrity and determination, keeping teams motivated through tough times.
Transparency With Leadership: Communicating the Real Story
One of the most overlooked traits in middle managers is the ability to be transparent with leadership. Leaders rely on middle managers to tell them what’s working and what isn’t.
Mosaic Consulting Group helps organizations develop managers who:
Too often, middle managers hesitate to deliver bad news to senior leadership. But without accurate insights from the middle, leadership can’t make the right decisions.
Continuous Learning: Staying Ahead in a Changing World
The workplace is evolving, and managers must keep up. The best middle managers seek out learning opportunities and are committed to professional growth.
Mosaic Consulting Group works with businesses to develop leaders who:
Companies looking for long-term leadership should invest in managers who are proactive about learning, adaptable to change, and committed to self-improvement.
Finding the Right Middle Managers: How Mosaic Consulting Group Can Help
Great middle managers don’t just happen—they are developed, supported, and nurtured within an organization. At Mosaic Consulting Group, we specialize in helping businesses identify, train, and support the next generation of leaders.
Organizations that invest in strong middle management see:
If your business is ready to strengthen its leadership pipeline, Mosaic Consulting Group is here to help. Contact us today to learn how we can support your organization in building a strong, adaptable, and high-performing middle management team.
Managing Hiring & Onboarding: Seasonal Spikes
Mosaic Insiders NetworkSeasonal hiring surges are a reality for many industries such as retail, hospitality, and education. Managing a high volume of applicants, ensuring compliance, and onboarding new hires quickly can be challenging. With UKG Pro and UKG Workforce Management (WFM), organizations can streamline their processes, ensuring a smooth and efficient experience for both HR teams and new hires. Partnering with Mosaic Consulting Group enhances these capabilities, providing expert guidance and tailored solutions to maximize efficiency. Here’s how organizations can efficiently handle seasonal hiring spikes using UKG solutions.
Optimize the Hiring Process with UKG Pro
Streamline Onboarding for Seasonal Employees
Workforce Management for Seasonal Employees
Leveraging UKG for Post-Season Transition
Enhancing UKG Solutions with Mosaic Consulting Group
Mosaic Consulting Group specializes in optimizing UKG solutions for businesses managing seasonal workforce fluctuations. With deep UKG expertise, Mosaic can:
By fully utilizing UKG Pro and UKG WFM, organizations can efficiently navigate seasonal hiring spikes, reducing administrative burdens while enhancing the employee experience. With automated processes and insights, businesses can stay agile and prepared for peak hiring periods.
Is Your Business Ready for Change? Here’s How to Find Out
StrategyChange is inevitable. The real question is—are you prepared for it? Whether it’s a shift in workforce management, a technology upgrade, or a company-wide transformation, success depends on understanding where you stand and where you need to go. That’s where a strategic assessment comes in.
At Mosaic Consulting Group, we’ve seen firsthand how businesses struggle when they jump into change without a clear roadmap. Misaligned processes, inefficient systems, and frustrated employees can turn what should be a positive transformation into a major disruption. A strategic assessment eliminates guesswork, giving you actionable insights to make informed decisions and set your business up for long-term success.
Why Guess When You Can Know?
Many organizations assume they know their biggest challenges, but assumptions don’t always match reality. A strategic assessment provides a data-driven, objective look at how well your workforce systems align with your business goals.
Ask yourself:
If you’re unsure about any of these, it’s time for an assessment.
What’s In a Strategic Assessment?
A strategic assessment is more than a report—it’s a roadmap. It evaluates the efficiency, readiness, and alignment of your workforce management processes. Here’s what it includes:
1. Engaging Working Sessions
We sit down with your team—not just leadership, but the people actually using your systems every day. Their insights help identify bottlenecks, inefficiencies, and opportunities for improvement.
2. Process & Technology Impact Analysis
Technology is supposed to make work easier—but does it? We evaluate your systems, integrations, and workflows to see if they’re truly supporting your business objectives or creating roadblocks.
3. Future Visioning
What does your ideal workforce management system look like? We help prioritize improvements based on what will have the greatest impact—whether it’s automating time tracking, improving compliance monitoring, or streamlining reporting.
4. Stakeholder Alignment
Change only works when everyone is on board. We ensure that HR, finance, IT, and leadership are aligned on what’s needed and why, eliminating resistance before implementation begins.
5. Actionable Recommendations
No vague suggestions here. Our strategic assessment delivers concrete next steps to help your business enhance efficiency, reduce compliance risks, and improve workforce management.
Who Benefits Most?
A strategic assessment isn’t just for large corporations—it’s valuable for any business looking to optimize its workforce management. If your company falls into one of these categories, it’s time to assess your strategy:
The Business Impact of a Strategic Assessment
When organizations take the time to evaluate their workforce management strategy, the benefits extend beyond just better software performance. Here’s what businesses gain from a well-executed assessment:
The Mosaic Advantage
At Mosaic Consulting Group, we don’t believe in one-size-fits-all solutions. Every business is different, and our strategic assessments are customized to fit your organization’s unique needs. With our expertise in UKG and workforce management, we help you turn uncertainty into confidence, complexity into clarity, and challenges into opportunities.
Ready to take control of your workforce strategy? Let’s talk. Reach out to Mosaic Consulting Group today and discover how a strategic assessment can set your business up for long-term success.
From Implementation to Optimization: Making UKG Work for Your Business
ImplementationRolling out a new workforce management system is more than just flipping a switch—it’s about making sure it actually works for your business, your employees, and your long-term goals. UKG offers a powerful suite of tools, but how do you ensure you’re getting the most out of it?
At Mosaic Consulting Group, we don’t just implement UKG—we help businesses strategize, optimize, and fully integrate it into their operations. Whether you’re starting from scratch or refining an existing setup, a well-executed UKG implementation can transform how your organization manages payroll, HR, and workforce planning.
What Makes a UKG Implementation Successful?
Let’s be real: A new system should make your life easier, not more complicated. That’s why every UKG launch should be focused on:
✔ Aligning the system with your business objectives – Every company has unique needs. We make sure UKG is set up to solve your specific challenges.
✔ Configuring it the right way from the start – A well-structured setup means fewer adjustments down the road.
✔ Training your team for smooth adoption – The best system is the one people actually know how to use.
✔ Ensuring long-term flexibility – Your business will evolve, and your UKG system should be built to grow with you.
The Mosaic Approach: More Than Just Implementation
We’ve spent over 13 years helping businesses optimize UKG, and one thing is clear—no two organizations are the same. That’s why we take a custom approach to every project, making sure your system is configured to maximize efficiency, compliance, and employee experience.
1. Understanding Your Business & Goals
We start by asking the big questions: What’s working? What’s not? What do you want this system to accomplish? By aligning UKG with your strategic goals, we ensure it’s built for impact, not just functionality.
2. Setting the Foundation with Clean Data
Good data equals good decisions. We help businesses clean, structure, and migrate their data properly, avoiding common pitfalls that can lead to reporting errors or inefficiencies.
3. Smart Configuration & System Design
We don’t believe in a “plug-and-play” approach. Every company has unique workflows, payroll structures, and compliance needs—we configure UKG to fit your specific operations.
4. Employee Training & Adoption Strategies
A great system is only as good as the people using it. We provide targeted training for HR teams, managers, and employees so everyone knows how to navigate and use UKG effectively from day one.
5. Ongoing Optimization & Support
Implementation is just the beginning. We stay with you beyond launch, helping you optimize workflows, troubleshoot issues, and adapt the system as your business evolves.
Who Can Benefit from a UKG Implementation?
Organizations of all sizes and industries can see major improvements from a well-planned UKG rollout, including:
Let’s Make UKG Work for You
The right UKG setup can simplify payroll, improve compliance, and create a better employee experience—but only if it’s implemented with a strategic approach.
Mosaic Consulting Group ensures your UKG system is not just installed, but fully optimized to meet your long-term needs. If you’re ready to take your workforce management to the next level, let’s talk.
Reach out today to get started!
The HR Leader’s Secret Weapon: Why Active Listening is Essential
HRHR leaders today are navigating an environment that’s more complex than ever. Between shifting workplace policies, economic fluctuations, and ongoing discussions about diversity, equity, and inclusion (DEI), HR teams are often the first to handle the toughest conversations. So, how can HR professionals manage the increasing demands of their roles while still making meaningful connections with employees?
The answer isn’t more policies, faster responses, or even better technology—though those all help. The real game-changer is active listening.
Active listening isn’t just about hearing what someone says; it’s about understanding, processing, and responding in a way that builds trust, defuses tension, and creates stronger workplace relationships. At Mosaic Consulting Group, we’ve seen firsthand how mastering this skill can transform the way HR teams lead. Here’s why it’s one of the most valuable tools an HR leader can have.
1. The Key to Stronger Relationships: Stop, Listen, Understand
Have you ever walked away from a conversation feeling like the other person was just waiting for their turn to talk? It’s frustrating. Employees feel the same way when their concerns are met with rehearsed responses or half-hearted nods.
Active listening isn’t about waiting for your turn to speak—it’s about fully engaging with the other person’s perspective. That means:
When employees feel truly heard, they become more engaged, loyal, and motivated. Studies have shown that organizations with high employee engagement see a 23% increase in profitability. Listening is more than just a soft skill—it’s a competitive advantage.
HR Insight: “I remind myself to shut my mouth and listen—not just hear. When I listen, I learn. And when I learn, I can help others. That’s how you build real connections.”
2. Listening is Leadership: Showing That You Care
HR professionals are often the ones delivering tough messages—layoffs, policy changes, or denied requests. But even when an answer is no, employees still want to feel like their perspective matters.
Think about a time when you received disappointing news. Did it feel different when the person delivering it genuinely acknowledged your frustration or concerns? Acknowledgment doesn’t mean agreement—but it does mean respect.
Example: An employee requests a flexible work schedule, but the company policy doesn’t allow it. Instead of shutting them down with “That’s not possible,” an active listener might say:
“I understand why a more flexible schedule would be helpful for you. Right now, company policy doesn’t allow that change, but I’d love to keep the conversation open and explore alternative ways to support you. What’s most important for you in terms of flexibility?”
Even when policies can’t change, people appreciate being heard.
HR Insight: “When leaders listen first, they create workplaces where people feel valued. And when employees feel valued, they give their best.”
3. Conflict Happens—Listening Prevents Escalation
Misunderstandings are a leading cause of workplace conflict. How many times have you heard someone say, “That’s not what I meant!” after an argument?
Active listening prevents minor miscommunications from turning into bigger problems. When HR leaders encourage employees to listen with curiosity instead of assumption, conflicts become discussions rather than battles.
Example: Two employees disagree on a project direction. Instead of letting the situation escalate, an HR leader trained in active listening might ask:
“Can you both take turns summarizing each other’s viewpoints before responding? Let’s make sure we fully understand each perspective before moving forward.”
When people feel heard, they’re more open to collaboration. HR’s role isn’t just to mediate—it’s to create a culture where understanding comes first.
HR Insight: “I once saw a workplace disagreement completely dissolve the moment one employee realized they had misunderstood the other’s intention. A simple ‘Oh, that’s not what I thought you meant’ changed everything.”
4. Active Listening Creates Stronger Teams
One of the biggest benefits of active listening? It fosters innovation.
When employees feel comfortable sharing ideas without judgment, they bring forward more creative solutions. Some of the best business innovations come from employees who feel safe enough to speak up.
Example: A company was struggling with an inefficient 157-step internal process. After two days of active listening workshops, employees streamlined it to just 45 steps. The leadership team didn’t drive the change—employees did, because they finally had a platform to voice their insights.
By encouraging open dialogue, HR leaders create workplaces where people feel confident contributing their best ideas.
HR Insight: “I once worked with a CEO who was an intense but brilliant listener. He didn’t always take my suggestions, but I always knew he truly considered them. That made me work harder because I felt valued.”
It’s Time to Listen Up
Active listening isn’t just a skill—it’s a strategy. In a world where HR teams are being pulled in a hundred different directions, the ability to slow down, focus, and truly listen can be the difference between a disengaged workforce and a thriving one.
At Mosaic Consulting Group, we help HR leaders implement strategies that go beyond policies and paperwork. We focus on people—because when employees feel heard, businesses succeed.
HR Support That Listens: Mosaic Consulting Group
Active listening is just one part of building a strong workforce. If your HR team needs expert support, Mosaic Consulting Group is here to help.
Through our HR Outsourcing Services, we provide dedicated HR consultants who handle everything from employee relations to benefits administration—so your team can focus on strategy instead of stress.
Our Services Include:
HR teams are balancing more than ever—let Mosaic help you focus on what matters most.
Ready to build a workplace where employees feel heard and valued? Contact Mosaic Consulting Group today!