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Mosaic Consulting Group Makes the Inc. 5000 for Third Consecutive Year

Mosaic News

Inc. magazine today revealed that Mosaic Consulting Group is No. 3624 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies.

This year’s Inc. 5000 ranking is Mosaic’s third appearance on the list. Mosaic first hit the Inc. 5000 in 2018, at No. 1889. Only one in four companies who have appeared on the Inc. 5000 list make the list more than once.

“Mosaic has grown from four original employees in 2011 to a team of more than 80, serving clients of all sizes and across all industries around the country,” said Vicki Hill, CEO. “I am so proud of the Mosaic team; our strong growth record and growing client base is a reflection of hard work and dedication. We are committed to making a difference and inspiring confidence, and being recognized by Inc. solidifies our commitment and confirms that our purpose continues to work.”

Not only have the companies on the 2020 Inc. 5000 been very competitive within their markets, but the list as a whole shows staggering growth compared with prior lists as well. The 2020 Inc. 5000 achieved an incredible three-year average growth of over 500 percent, and a median rate of 165 percent. The Inc. 5000’s aggregate revenue was $209 billion in 2019, accounting for over 1 million jobs over the past three years.

Complete results of the Inc. 5000, can be found at www.inc.com/inc5000. “The companies on this year’s Inc. 5000 come from nearly every realm of business,” says Inc. editor-in-chief Scott Omelianuk. “From health and software to media and hospitality, the 2020 list proves that no matter the sector, incredible growth is based on the foundations of tenacity and opportunism.”

Mosaic Consulting Group is a UKG Pro-only payroll and HR software consulting firm based in Nashville, Tenn. Mosaic is the leader in the field of UKG Pro implementation, support and maintenance. Our team of consulting experts helps businesses of all sizes and across all industries to maximize their UKG Pro investment. For more information about Mosaic visit us at www.mosaic-cg.com, or follow us on Facebook and LinkedIn.

Note: UKG Pro was formerly Ultipro.

August 12, 2020

A Strategic Focus On Payroll

Strategy, UKG Pro

A Strategic Focus on Payroll

Let’s be honest, the expectation of payroll is that it can be nothing but perfect; every.single.time. Every person expects payroll to be on time and accurate. Often, the perception of the impact of payroll stops there, and we believe that is a missed opportunity.

Payroll can influence and impact a company at every level. For a payee something as simple as speed of pay can impact their entire experience within a company and their families. Implementing methods to give employees more control over that speed, like pay on demand, can have a huge impact on their personal lives. On the other hand, a CEO should consider the cost of getting payroll out the door, as well as how it helps retain and recruit top talent. Leveraging technology, optimization and new strategies can help elevate payroll professionals to the point where they become agents of change, dedicated to their team’s experience and completely aligned with their organization’s strategy and health.

Watch the video recording of our webinar on this topic below:

Click here to download the slides used during our presentation

As simple as paying people on time and accurately sounds, payroll is actually quite complex. People depend on their pay and one negative experience with an employee’s paycheck is difficult to recover from. An error can carry a perception that the organization is disorganized and doesn’t care.

With all this in mind, it is surprising that many organizations still perceive payroll as a back-office or “overhead team” who needs to simply get people paid on time and accurately.

Payroll in and of itself is more than just hours times rate of pay or a per pay period amount. Employers are tax collectors for the state, federal and local governments. Every time one of these agencies (and there are hundreds) makes a change there is a downstream impact on an organization’s team. Many employees don’t even realize that moving, even one street over, can have an effect on their paychecks. Let’s factor in benefits and deductions to pay such as garnishments, philanthropic contributions and commuting expenses! Is it before tax after tax and where do all these deduction monies go? Who is sending them and when? Payroll has so many moving pieces that extend well beyond gross to net calculations.

These activities are all heavily scrutinized and require a body of talent focused on accuracy, compliance, risk and most importantly delivering a perfect employee experience by simply… processing pay PERFECTLY EVERY TIME.

Attention and significant importance must be put on payroll within every organization. Payroll is not a set it and forget it function, it must evolve just as any other business activity to ensure your organization remains risk adverse and supports the organization’s overall business strategies. While processing payroll perfectly and timely is key; having a payroll strategy is a differentiator, ensuring you are optimizing your payroll procedure and systems, retaining your talent and influencing organizational success.

Click here to view our payroll optimization case study. Where Mosaic experts helped our client align their payroll processes to the company’s overarching strategy.

How can I start implementing a payroll strategy?

Start by asking simple questions. Look for ways to reduce complexity and increase efficiency. Pay groups and pay frequencies are often areas that once they are established are overlooked; and these can have a significant impact on an organization’s bottom line and drivers to greater efficiency. As you think about things like pay groups and pay frequencies consider other things that are unique to your organization. Are there any old processes that need to be revisited?

You can also consider and leverage technology and services that are available to optimize your payroll. In UKG Pro, for example, you could consider:

Activating employee self-service and workflows: They are a great way to improve accuracy, efficiency and streamline your environment. Some examples include enabling, adding or changing direct deposits or tax changes.
Manager self-service: Is a great way to speed up job changes and pay changes, reducing the need for calculating retroactive payments.
Job aids: Depending on what automation you already have established, now might be a good time to create job aids to help new employees that come on board get familiar with your environment.
UKG Pro Mobile: Can be another way of giving employees immediate access to their information right from their smartphone virtually anywhere!
Automation: Are your payroll deductions being automatically sent to the appropriate vendors or agencies? For example: Retirement plans and garnishments. With Automation, not only do you reduce the risk of timely deposits, you also remove any human omissions, errors and manual effort.
GL file optimization: Is your GL File automated? Does it require a lot of manual manipulation? We’ve published a full blog on GL File Optimization that could help you get started.
Consider instant pay: Pay on demand, or instant pay, is when an employee can access part of their earned salary on demand. This emerging service, which in many cases has no cost to the organization, is helping companies improve their employee experience. Contact us to learn more.
Custom BI Reporting: Mosaic offers custom reports including the Mosaic Payroll Dashboard. This dashboard it allows the strategic payroll team to serve up information to management and executive teams that showcase things like: exceptions to pay, a dynamic earnings trend chart, pay period activity with detailed drill down capabilities, PTO balances, pre-check statistics and payroll process progress monitoring, just to name a few. This type of information is often discussed at the leadership level, but not often served up proactively by payroll. This information can really make a difference and allows for more informed decision making.

Feel free to contact us today with any questions about our services.

Note: UKG Pro was formerly Ultipro.

June 25, 2020

What is Contingency Payroll?

HR, UKG Pro

What is Contingency Payroll:

Contingency payroll is a term used to describe backup payroll processing support typically used in emergency situations. At Mosaic, we offer contingency payroll services to UKG Pro clients. Clients who seek contingency payroll services typically fall in one of two categories:
- Event Preparedness: Clients will seek out contingency payroll service as a proactive support model to mitigate risks associated with unplanned events such as a natural disaster or unexpected staffing changes, which may affect their ability to complete their payroll seamlessly.
- Short Term Backup: Clients who have a short term need for someone to manage their payroll, often referred to as short term staff augmentation. A short term need like this could be brought on by many different business situations, for example, planned leaves of absences or merger and acquisition activities including divestitures.

How would contingency payroll work within my company?

Payroll Shadowing:
- The first step is to shadow how your company processes payroll. The shadowing should take place from the beginning of the process (after your employee’s time has been approved) and should end with the creation of a GL file. Payroll shadowing can be conducted on site at a client’s offices or virtually leveraging video conference technology and screen sharing.
Incorporate Best Practice & Efficiencies:
- During the shadowing process, your contingency payroll provider should learn your organization’s current way of processing payroll while looking for ways to incorporate best practices and efficiencies through automation.
Standard Operating Procedure (SOPs) & Payroll Processing Checklist
- The output from the payroll shadowing is a comprehensive operating procedure which details your organization’s payroll processing from start to finish in narrative form. The SOPs are leveraged to process your organization’s payroll during regularly scheduled shadowing’s or when an emergent need is enacted. The SOP’s are reviewed and updated as changes in your organization’s process occurs.
  - For example, for Mosaic Contingency Payroll clients, the Mosaic team will perform a minimum of four payroll shadows or independent processing. During the scheduled shadows, the team follows the client’s SOPs, ensuring any edits or updates are made. Scheduled shadowing’s are critical to the success of Contingent Payroll Service because they ensure the team remains current on the organization’s payroll and the SOPs remain accurate. Mosaic clients often take advantage of the quarter scheduled independent processing for their in-house payroll team to schedule time off, complete training, or use their time for other projects.
- In addition to the SOPs a comprehensive payroll checklist is created specific to the steps, tasks or processes which must be completed to ensure a payroll process is completed accurately and consistently.

Why should I consider contingency payroll?

Peace of mind: knowing that your company is covered at the drop of a hat, regardless of the situation. With contingency payroll services you know there is a safety net and your most essential employee needs will be met.
Payroll Best Practice and Process Improvement: our UKG Pro subject matter experts leverage best practice and industry standards to make recommendations about your current way of processing and incorporate them into your future payroll processing.
Documented Payroll Process: following your current state shadowing, best practice and process improvements are incorporated resulting in the output of your organization’s documented payroll process. This ensures your organization’s needs are met, your payroll operations are streamlined and during periods of scheduled or emergent situations your end to end payroll process can be picked up and processed virtually.

Taking the benefits of contingency payroll one step further, some clients consider completely outsourcing their payroll processes. This outsourced payroll offering is also known as Managed Payroll. There are many benefits to managed payroll and can include:

Peace of mind: Contingency payroll ensures you are covered in case of an emergency but by completely outsourcing your payroll you ensure experts will manage your process and it will be done correctly, every time
Strategic focus: Managed payroll also removes the day to day tactical duties off your team and allows them to focus on strategic business initiatives
Compliance: With managed payroll you don’t have to worry about new/updated rules and regulations for compliance, payroll law changes frequently, but your managed payroll team will ensure your payroll is compliant and up to date
Best practices: The payroll experts managing your process will implement best practice and continued process improvements
Avoiding mistakes: With managed payroll you can count on experts to follow your processes consistently
Enhanced security and reduced fraud: Managed payroll ensures segregation of duties which removes the risk associated manual manipulation after time files have been approved
Staffing changes: After any unexpected team changes, or a reduction in force, you may not want to backfill a position, outsourcing may be the way to go

Note: UKG Pro was formerly UltiPro.

April 29, 2020

Automated Integrations with UKG Pro: Everything in One Place

Optimization, UKG Pro

Value of Automation

Regardless of your industry, automation can help you grow, innovate and succeed. It is a great tool and asset that is constantly improving the way we do business. If you have any process or procedure that can be automated, it is very important that you consider it. Gained time and resources are only the tip of the iceberg when it comes to the benefits of automation. This blog will specifically focus on automation when it comes to UKG Pro HCM and how integrating secondary applications to UKG Pro can benefit you and your team.

What Applications can be Integrated in to UKG Pro?

The applications and business use cases are endless. Some common applications we see integrated with UKG Pro are ancillary HCM applications, Active Directory, Identity and Provisioning Systems, and Learning Management Systems. The sky is the limit. As long as there is a relationship between UKG Pro and the secondary system, an automated integration should be considered.

UKG Pro is the perfect system of record for employee data. A system of record is the ultimate truth. Meaning, it is a great place to have all important employee data and files centralized, so you know that when you are checking UKG Pro, you are checking the place with the most up to date information.

If you currently use systems outside of UKG Pro to manage things like recruiting and onboarding, travel management, learning management, etc., implementing an automated integration can help reduce manual labor, freeing your team to be empowered to focus on innovation and business growth. Automation can also reduce human error and eliminate the potential for fraud. Reducing how many times people interact with data ensures the cleanliness and the integrity of that data.

What Tools do I Have to Integrate and Automate Within UKG Pro?

You have options when it comes to integrating with UKG Pro. You can use different type of integrations and different tools and methods to complete those. We held a webinar on this exact topic, specifically focusing on UKG Pro API capabilities. The video below is a recording of that webinar. In it we review UKG Pro’s capabilities of extracting and importing data as well as different options and use cases for each:

Click here to download the slides so you can follow along.

Important Definitions Regarding Automated Integrations with UKG Pro:

API: Technically an API is a set of procedures allowing the creation of applications that remotely access the data and/or features of an application. Think of an API as a door, that allows you to retrieve specific data from the application.
API End Point: An API End Point is a URL used in programming that accepts API requests. If an API is door, the API End Point is the door’s address, it guides you to get there. These End Points allow software to request information from an application to be used in a secondary one.
Middleware: Middleware is software that acts as a bridge between 2 or more applications. Middleware can bee seen as the middle-ground between two applications that are being integrated, it is where they both speak the same language.
Single Direction: Data flowing in single direction
Bi-Directional: Data flowing in two directions from an application

Mosaic Consulting Group can help you and your team get the most out of UKG Pro. Contact us today to learn more.

Note: UKG Pro was formerly Ultipro.

March 26, 2020

5 Keys To Unlocking Year End

Strategy, UKG Pro, Yearly Planning

It’s that time of year again – time to prep for year end. Year End can be a hectic time for you and your team but UKG Pro has the tools you need to stay on track and make this the smoothest year end yet. In the past, we’ve covered The Many Moving Parts of a Successful Year End and we’ve also presented you with tips on how to Simplify Your Year End. This year, we are going to dive in to the 5 Keys to Unlocking Year End.

Watch the recording of our webinar on this topic here:

Click here to download the slides used during the webinar

Key One – Make sure your system is set up for 2019.

It may seem counterintuitive but first, look back, not forward. Make sure your UKG Pro system is set up for the current year. Year End is your last chance to make sure that everything is set up properly. First, review every location that had payroll in 2019 for an active tax ID – federal, state, local, and unemployment.

Next, ensure all employees have a valid Social Security numberby running a BI query with employee name, number, and Social Security number. Things to monitor:

Social Security numbers do NOT start with a “9”.Taxpayer IDs can start with “9”, but they are not valid SSN numbers for employment.
Social Security numbers will not have sequential zeroes in one section.Of the three sections in a social security number: three digits / two digits / four digits there are no cards where one of those sections is all zeroes.

The next step is to run a report out of BI to check W4s for the year. Check for:

Blocked: In UKG Pro, blocked means that an employee marked “Exempt” on the W4 form, and no income tax is being withheld, but their wages are still being reported to the IRS. In this case, the employee will need to submit a new W4 form by February 15, 2020 in order to keep this exemption.
Exempt: an employee marked as exempt in this report is earning wages not being reported to the IRS, and taxes are not being withheld. The only employees eligible for this are employees on certain types of work visas.
Finally, check employees with Lock In Letters. This is a letter from the IRS that requires you to set the employee’s withholding in a specific way. Review these and ensure they are still in effect.

The last thing to check in this key is is primary location assignment. This is especially important if you implemented UKG Pro this year, or you had an acquisition and brought in openingbBalances for the year. This is something that can be missed and, if you didn’t process any payroll for the employee in 2019, it would not be caught. Until you tried to print W2s, that is.

Key Two – Plan for All the Printing

If you are planning on printing your forms in-house, you must order supplies in advance. These forms are dated, so be sure to order enough forms to print one for every employee who did not opt out of a printed form (including terminations), plus extra for overflow pages, paper jams, and running out of toner (we recommend around +10%).

Key Three – Validate Everything

Your tax reconciliations should be performed after every payroll. For Year End, you will need to rerun them for each quarter and for the quarter to date. Note any corrections that need to be made (i.e. moving wages from one state to another). The most important thing to look for are FICA taxes that are incorrect and do not offset on the next check.

Next, you must validate your year end tables and run the W2 summary. Compare the W2 summary to the Wage Summary report – these numbers should match, as they pull from the same tables, so if they don’t, there is a problem.

Use the Payroll Balancing Worksheet to doublecheck your numbers. You can find this in the customer support portal of your UKG Pro Instance.

Key Four – Prepare for 2020.

At the opening of your first payroll of 2020, UKG Pro will update some settings automatically — tax rates, annual limits for things like 401(k) and FSA contributions — But there are still a few things to review to ensure the first payroll of 2020 runs smoothly.

First, update the 2020company holidays table. Include any bank holidays that will impact your payroll calendar. Why? You cannot run payroll on a bank holiday, so putting those in the system will allow UKG Pro to automatically adjust your payroll calendar for 2020 by moving any paydays on holidays to the day before or after.

Next, extend your pay calendar for 2020. This needs to be done before you can open that first 2020 payroll.

At this point, we recommend publishing an internal payroll calendar. Click here to download an example calendar. This is a 2020 calendar with important payroll dates on it, for example, the last day to make changes, the day the time is extracted from the timekeeping system, and the day payroll is posted.

Year End is a good time to clean up your deduction and earning codes. If you have codes you aren’t using, mark them inactive and if you have codes that you know aren’t set up right, or are missing, take this time to fix them or add them to make 2020 as smooth as possible.

Key Five – Relax – you’ve got this.

Lastly, take a deep breath and know that you can do this! Year End can seem daunting, but you have plenty of time. If you get stuck or confused, contact Mosaic today! We are happy to help you make Year End a non-event.

Note: UKG Pro was formerly Ultipro.

October 29, 2019

UKG Pro General Ledger (GL): Deciphered

HR, UKG Pro

UKG Pro contains General Ledger functionality that captures payroll transactions and outputs them into a file formatted for import into your company’s financial system. When implemented and configured correctly, this GL function can eliminate or reduce manual manipulation of the data — which in turn reduces human error and improves compliance. Auditors love this type of automation, and your team will too! An optimized GL will allow your team to focus on bigger tasks, by freeing up time and improving efficiency.

GL: What It Is, Why It’s Important

Companies record their financial activity in a General Ledger (GL). This General Ledger is used for financial reporting, planning and compliance. GL affects every department within your company. From an HR and Payroll standpoint, GL is used for payroll recording as well as any forecasting and planning.

Scroll down to the end of this post to review our GL Glossary.

What causes GL challenges?

During your UKG Pro launch, or implementation, your GL will be configured. This includes setting up Organization Levels, GL Rules, and the GL export file and/or reports. (see our glossary at the bottom of this post for full definitions on these and other concepts).

During this initial configuration it is important to consider:

Finance, Payroll and HR: GL rules define how transactions are mapped and affect all three departments. If only one department is involved in the decision-making process; it’s possible that something will get missed, forcing another department to manipulate the data they receive. All departments should be part of the conversation.

Translations: Finance, payroll and HR departments don’t speak the same language! Each discipline has different words for similar concepts; for example, Departments versus Cost Centers. UKG Pro allows you to translate these words in a way that all departments will have the information they need at the end of each payroll.

Prepare for change: Consider where your company is now and where it is going. As you grow, so must your GL rules and tables. Your team should think strategically while implementing your system. Make sure to have your tables reviewed periodically to ensure that they still work the way you need them to for your current organizational structure.

So, what now?

At the end of the GL Process, you will have access to a GL Export File. This file, configured within UKG Pro, contains the required data for your financial system. If someone on your team is spending time manipulating this data, that is a sign that something needs to be optimized within your system.

The GL rules within UKG Pro are so configurable that they should work FOR you. Although it is not an accounting software, UKG Pro has the functionality, out of the box, to simplify your processes and make sure your data is clean and transferable across all departments.

If you believe you need a GL Review or have questions about how to optimize your system’s functionality, feel free to contact us today.

GL Glossary:

Components of UKG Pro GL configuration:

GL Base Account: The GL Base Account codes are used as the fixed portion of your General Ledger (GL) account number.
GL Segment Sequence: GL account numbers consist of cost center information, base accounts, and constant values that are unique to your accounting system. These components are referred to as segments of the general ledger. Segment Sequences are sections linked together to form the GL account number. Your company defines which components are valuable for reporting, budgeting, and analysis.
GL Rules: The GL Rules defines how payroll transactions are mapped and reported on the GL export file or GL reports. Mapping components on the GL Rules table include the GL Type Code, Payroll code (earning, deduction, or tax), base account, and segment sequence.

GL Export File:
An export template is configured in UKG Pro to allow the export of payroll data required for the financial system. The export extracts its data from the General Ledger/Labor Allocations table. The resulting GL file includes the sum of debit and credit amounts by general ledger (GL) account number.

Organization (Org) Levels
Org levels in UKG Pro are typically used to classify employees based on a specific group for the purpose of reporting and/or GL posting. Examples of classification types include:

Cost Centers
Business Units
Region.

GL Type Code – each type of payroll transactions is identified with a GL Type Code. The GL Type Code will assist with troubleshooting items that may appear on the GL Suspense Detail report.

GL Type Code
GL Type Code	General Ledger Code Description	Debit	Credit
EE	Earnings expense	Debit
DE	EE Deduction payable		Credit
TE	EE Taxes payable		Credit
NC	EE Net pay checks		Credit
ND	EE Net pay direct deposit		Credit
TR	ER Taxes expense	Debit
TL	ER Taxes liability		Credit
DR	ER Deduction expense	Debit
DL	ER Deduction liability		Credit

GL Suspense Detail report – this report is generated after the GL process is run. If all payroll items are mapped on the GL Rules table, this report will be blank. If items exist on this report, the GL Rules table must be updated to map that code. Once mapped, the GL Process must be re-run.

Labor Allocations and the Auto Allocate feature are not necessarily part of GL and although commonly are used; they may not be used by every company. They are included in this list because they will affect the GL file.

Labor Allocations allow you to automatically or manually allocate your employees’ earnings and hours worked to cost centers such as departments, divisions, or projects.

The Auto Allocate feature allocates all employees’ wages according to a percentage, not specific time worked. This method is typically used for auto paid employees. Labor allocations for hourly employees can also be defined using the manual allocation method (such as through a time clock import)

If you believe you need a GL Review or have questions about how to optimize your system’s functionality, feel free to contact us today.

October 16, 2019

Latest News
Everything thats going on at Enfold is collected here

Mosaic Consulting Group Makes the Inc. 5000 for Third Consecutive Year

A Strategic Focus On Payroll

What is Contingency Payroll?

Automated Integrations with UKG Pro: Everything in One Place

5 Keys To Unlocking Year End

UKG Pro General Ledger (GL): Deciphered

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