How to Choose the Right UKG Implementation Partner for Your Organization

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Choosing the right UKG (Ultimate Kronos Group) implementation partner can make or break the success of your HR system. An experienced implementation partner can help you ensure a smooth implementation, minimize disruption to your business, and ensure that your new HR system meets your organization’s needs. Here are some key factors to consider when choosing the best UKG implementation partner for your organization:

  1. Experience: The first thing to consider when choosing a UKG implementation partner is their experience. You want a partner that has experience working with organizations like yours and has successfully implemented UKG solutions. Ask potential partners for examples of their work and case studies of similar projects they have worked on.
  2. Technical Expertise: The implementation partner you choose should have a team of technical experts with a deep understanding of UKG software. They should be able to provide guidance on best practices for implementation, help you configure your system, and troubleshoot any technical issues that arise during the implementation process.
  3. Project Management Skills: A successful UKG implementation requires effective project management. Your implementation partner should have a project manager who can keep the project on track, manage timelines, and ensure that all stakeholders are informed and involved throughout the implementation process.
  4. Communication Skills: Clear communication is essential during any implementation project. Your implementation partner should have strong communication skills and be able to communicate effectively with all stakeholders, including your internal IT team and end-users. They should provide regular updates on the project’s progress and be responsive to any questions or concerns that arise.
  5. Training and Support: A successful implementation doesn’t end with go-live. Your implementation partner should provide comprehensive training and ongoing support to ensure that your team can effectively use and maintain the new system. They should offer training for administrators, managers, and end-users, as well as provide ongoing support and maintenance to ensure that your system continues to meet your organization’s needs.
  6. Cultural Fit: Finally, it’s important to choose an implementation partner that is a good cultural fit for your organization. They should understand your organization’s values, goals, and challenges and be able to work collaboratively with your internal team to achieve a successful implementation.

The success of your new HR system depends on your UKG implementation partner. By considering these key factors, you can choose a partner who understands your needs and has the expertise and resources to help you reach your end goals.

Want to learn more about how Mosaic can help with your implementation? Connect with us.

Dimensions 101: How to Migrate from Central to Dimensions

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If your team is used to UKG Workforce Central, it may be frustrating to hear that it’s being sunset by 2025. But change doesn’t have to be daunting. We’re here to help! Workforce Dimensions is similar to Workforce Central, with easy-to-use tools and simplified processes. Let us help you make the transition smoothly and efficiently without disrupting your team’s experience.

We’ve identified key steps to ensure a successful migration from Workforce Central to Workforce Dimensions:

    1. Exhale Stress, Inhale Organizational Change Management (OCM) – The most important thing you can do is design a solid change management plan. This means road mapping your migration project from start to finish. Like the classic Candyland map, you will want to design your plan with your main objectives and key results in mind. Like little gumdrop markers in our favorite sugary game, define your sweet, sweet metrics of success on your journey to the go-live date.
    2. Make a Company-Wide Announcement– The moment you finalize your decision to make the change from Workforce Central to Workforce Dimensions is the moment to announce that the change is coming. The sooner you loop in your organization, the better. Support starts with end users, so we recommend communications that highlight how easy this switch will be.
    3. Identify Subject Matter Experts – Nominate the Subject Matter Experts who will be involved in the migration. These should be the people who know your organization’s processes like the back of their hand. Subject Matter Experts will help lead the implementation of your Workforce Dimensions system by guiding an implementation team, like Mosaic, through knowledge transfer sessions. Understanding is key, and your SMEs will play a big part in making sure all your system needs and requirements are captured during the data gathering and development phases of your project.
    4. Define Current State and Desired Future State– Understanding your objectives and desired key results is an important part of tailoring your Workforce Dimensions system to meet your needs. We suggest documenting how you are currently using your existing system to complete your daily, weekly, monthly, and annual tasks. No detail is too small! Define processes that you currently struggle with, and areas in which you’d like to improve. Leave no stone unturned!
    5. Test, Test, Test!– Testing is the time to “fact check” your new Workforce Dimensions build! Our UKG Solution Design teams like to tell people to “try to break the system”! Testing is a time to throw everything you have at the new system to make sure it meets all your needs and checks all your boxes. When you start your migration project, we recommend asking your SMEs to organize a list of daily, weekly, and monthly tasks to use as a guide through testing. Not only will this help you map out your current state processes at project start, but it also helps your team start to translate old processes to new practices and processes as they start completing their tasks in UKG Dimensions.
    6. Get Your Team Excited to Learn New Things– Training is a critical piece of the puzzle when launching a new system. Inform your staff early on that a new system training will be required but doesn’t have to be overwhelming. We suggest exploring a custom training program designed to teach your staff how to use UKG Dimensions in a way that caters to their specific learning style. Whether it’s a training curriculum tailor-made for you by Mosaic or a series of internal seminars, taking the time to teach users how to navigate the new system makes all the difference.

To ensure a smooth migration to UKG Dimensions, communicate frequently with updates and check-ins for stakeholders. Emphasize the benefits of the upgrade and encourage self-discovery of new features. Our Solution Design Team can provide expert help with best-practice processes. Mosaic will guide you to success with bite-sized details and attainable deadlines. Connect with us for a hassle-free experience.