A well-designed onboarding process sets the stage for a positive employee experience and lays the foundation for long-term success. Among the key elements of a comprehensive onboarding program, robust training stands out as a vital component. While many organizations are still taking a minimal approach to training during their onboarding process, we believe that by investing in your empIoyees’ success immediately, you can yield far greater results down the line. Here’s why we suggest spending the time and effort to thoroughly build out your training program during onboarding:

  1. Ensures Compliance and Minimizes Risks:
    By familiarizing new employees with the company’s policies, procedures, and guidelines, a comprehensive training program ensures compliance from the very beginning. Employees gain a clear understanding of what is expected of them, reducing the likelihood of unintentional policy violations. This not only protects the organization from potential risks but also instills a culture of compliance and ethical behavior.
  2. Promotes Clarity and Reduces Confusion:
    New employees often face a barrage of information during their initial days on the job. A well-structured training program helps them understand their roles and responsibilities within the organization. By clarifying expectations and providing clear guidelines, training minimizes confusion, enabling new hires to focus on their tasks and contribute effectively. This clarity fosters a sense of purpose and direction from the start.
  3. Builds Confidence and Competence:
    One of the primary goals of a training program is to equip new employees with the knowledge and skills they need to perform their jobs effectively. By providing comprehensive training, organizations empower new hires to develop the necessary competencies, boosting their confidence. When employees feel competent in their roles, they are more likely to integrate into the team and work environment smoothly, contributing positively to the organization’s goals.
  4. Demonstrates Investment in Employee Development:
    A robust training program during onboarding sends a powerful message to new employees: the organization is invested in their development and growth. This commitment to employee development enhances engagement and satisfaction, as individuals feel valued and supported from day one. When employees perceive their employer’s dedication to their professional growth, they are more likely to be motivated, loyal, and committed to their work.
  5. Accelerates Learning and Contribution:
    Starting a new job can be overwhelming, with a steep learning curve for new hires. A well-structured training program significantly reduces this learning curve by providing new employees with the knowledge and skills they need to hit the ground running. By accelerating their proficiency, organizations can maximize the early contributions of new hires, leading to increased productivity and faster integration into the team.
  6. Promotes Consistency and Standardization:
    A robust training program ensures that new employees receive consistent and standardized information about the organization’s processes and practices. This promotes a unified approach to work, ensuring that everyone operates with the same understanding and adheres to established protocols. Consistency across the organization not only improves efficiency but also creates a cohesive and collaborative work environment.

Investing in a robust training program during onboarding is a strategic decision that pays dividends in the long run. By familiarizing new employees with company policies, clarifying expectations, building confidence, and demonstrating a commitment to development, organizations can enhance the employee experience significantly. Additionally, a well-structured training program reduces the learning curve, promotes consistency, and sets the stage for improved productivity and success. Prioritizing a comprehensive training program during onboarding is a win-win for both employees and organizations, setting the stage for a positive and productive future together.

If you need help developing your training program and translating it into engaging interactive content, send us a message! We can partner with you to build out your training program into UKG’s learning management system to automate the process, make it more accessible, and design lessons that actually resonate with new employees.

In today’s dynamic business landscape, effective people management plays a crucial role in driving organizational success. HR teams constantly strive to optimize their processes and tools to improve employee performance and engagement. UKG Pro’s Performance & Coaching module emerges as a powerful solution, offering HR teams an integrated platform to streamline and enhance their people management efforts. In this blog post, we will explore how UKG’s performance management software can assist HR teams in managing people more effectively, leading to improved productivity and employee satisfaction.

  1. Goal Alignment and Objective Setting
    UKG’s Performance Management module provides a structured framework for aligning individual goals with organizational objectives. HR teams can easily cascade organizational goals throughout the workforce, ensuring clarity and transparency. By enabling employees to set their own objectives within this framework, the module encourages ownership and accountability, fostering a sense of purpose and direction among team members.
  2. Continuous Feedback and Coaching
    Traditional performance reviews often fall short in providing timely feedback, hindering employee growth and development. UKG’s Performance Management module facilitates continuous feedback loops between managers and employees, empowering real-time coaching conversations. Regular check-ins, one-on-one meetings, and instant feedback options enable managers to address performance issues promptly, recognize achievements, and provide guidance, promoting a culture of continuous improvement.
  3. Competency Assessment and Development
    Identifying skill gaps and providing targeted development opportunities are vital for nurturing a competent workforce. UKG’s Performance Management module allows HR teams to create competency frameworks and conduct assessments to evaluate employee skills and capabilities. This data helps HR professionals identify development needs, design personalized learning paths, and offer relevant training programs. By enabling employees to grow professionally, this module supports their career progression and enhances job satisfaction.
  4. Performance Analytics and Insights
    Effective performance management requires data-driven decision-making. UKG’s Performance Management module offers robust reporting and analytics capabilities that enable HR teams to gain actionable insights into employee performance and engagement trends. Managers can access comprehensive dashboards and performance scorecards to identify high-performing individuals, recognize areas for improvement, and make informed decisions about resource allocation and talent development strategies.
  5. Succession Planning and Talent Management
    Effective succession planning is key to ensuring business continuity and identifying future leaders. UKG’s Performance Management module integrates with talent management systems, enabling HR teams to identify high-potential individuals, track their progress, and plan succession pipelines. By fostering a data-driven approach to talent management, this module helps HR professionals make strategic decisions about talent acquisition, development, and retention.

UKG Pro’s Performance & Coaching module revolutionizes the way HR teams manage people, enhancing their effectiveness and impact on employee performance and engagement. With features such as goal alignment, continuous feedback, competency assessment, performance analytics, and talent management, this comprehensive module empowers HR professionals to create a culture of high performance, growth, and engagement. By leveraging the power of UKG, HR teams can drive organizational success by unlocking the full potential of their people.

If you would like to explore implementing this module at your organization, get in touch! We would love to help.

In today’s rapidly evolving business landscape, organizations must constantly evaluate and optimize their operational systems to maintain a competitive edge. This includes your essential technology, like UKG! One highly effective approach to auditing your UKG processes is to conduct a Strategic System Review, which involves a comprehensive analysis of your workforce management processes and software. When undertaken by experienced consultants like the experts at Mosaic Consulting Group, this review offers substantial benefits that can drive business growth and success. In this blog post, we will explore the advantages of a UKG Strategic System Review and why it should be considered an essential investment for your business.

  1. Enhanced Efficiency and Productivity: A UKG Strategic System Review evaluates the efficiency of your existing workforce management system, identifying areas where improvements can be made. By streamlining processes, automating manual tasks, and implementing industry best practices, businesses can significantly enhance operational efficiency. This optimization leads to increased productivity, as employees spend less time on administrative tasks and more time on value-adding activities, ultimately resulting in improved overall performance.
  2. Real-time Data Insights: In today’s data-driven world, having access to accurate and timely information is crucial for effective decision-making. Mosaic Consulting Group’s expertise in conducting UKG Strategic System Reviews enables businesses to leverage the power of real-time data analytics. By integrating and configuring advanced reporting and analytics capabilities into your UKG system, you will gain actionable insights into key performance indicators, labor costs, employee data, and performance. This data empowers business leaders to make informed decisions, optimize resource allocation, and proactively address challenges.
  3. Compliance and Risk Mitigation: Workforce management processes are subject to a myriad of regulations, including labor laws, industry-specific requirements, and internal policies. Non-compliance with these regulations can lead to severe penalties and reputational damage. A UKG Strategic System Review helps businesses ensure adherence to legal and regulatory obligations. Mosaic Consulting Group’s consultants assess system configurations, employee scheduling practices, and timekeeping processes to identify and rectify compliance gaps. By mitigating risks and maintaining compliance, organizations safeguard their reputation and avoid costly legal consequences.
  4. Scalability and Flexibility: As businesses grow and evolve, their workforce management systems must adapt accordingly. Mosaic Consulting Group’s UKG Strategic System Review evaluates the scalability and flexibility of existing systems to ensure they can accommodate changing organizational needs. By identifying system limitations and recommending appropriate enhancements, businesses can future-proof their operations, efficiently handle expansion, and smoothly integrate new technologies or processes.
  5. Employee Engagement and Satisfaction: Effective workforce management and HR processes go beyond administrative efficiency; they also contribute to employee engagement and satisfaction. By optimizing scheduling practices, implementing self-service options, and providing clear visibility into schedules, a UKG Strategic System Review helps organizations foster a positive work environment. Engaged employees tend to be more motivated, productive, and loyal, leading to reduced turnover rates and enhanced customer experiences.

Investing in a UKG Strategic System Review by Mosaic Consulting Group can significantly benefit businesses in multiple ways. From increased efficiency and productivity to better compliance, real-time data insights, scalability, and improved employee engagement, this comprehensive review ensures organizations are well-positioned for success in today’s competitive marketplace. By partnering with experienced consultants, businesses can unlock their UKG system’s full potential, driving growth, and achieving long-term success. Get in touch with our experts today to learn more about this service.

Deciding to implement UKG’s human capital management (HCM) software at your organization is a huge step toward better managing your people data and automating your procedures. It involves integrating the software into your existing systems and processes, and while each implementation is unique, there are some common steps and considerations that organizations should be aware of before embarking on a UKG implementation.

  1. Understanding the scope of the implementation:Before starting an implementation, it’s important to identify the scope of the project. This includes defining the modules and features that will be implemented and the specific requirements of the organization. A clear understanding of the scope will help to avoid scope creep and ensure that the project stays on track.
  2. Project planning and timelines:UKG implementation requires a comprehensive project plan with timelines and milestones. It’s important to involve all stakeholders in the project planning process to ensure that everyone is on the same page. This includes HR, payroll, IT, and other departments that may be impacted by the implementation.
  3. Data migration and integration:Data migration is a critical component of any UKG implementation. This involves transferring existing data from legacy systems to the new UKG platform. It’s important to ensure that the data is accurate, complete, and meets the requirements of the new system. Integration with other systems, such as accounting software, is also an important consideration.
  4. Configuration and customization:UKG’s HCM software is highly configurable, allowing organizations to tailor the system to their specific needs. It’s important to work with a UKG implementation partner, like Mosaic, to determine the optimal configuration for the organization. Customization can also be done to meet specific requirements that are not met by the out-of-the-box configuration.
  5. Training and support:Training and support are critical components of a successful UKG implementation. It’s important to ensure that all users are trained on the new system and understand how to use it. UKG provides training materials and resources to help with this process. If UKG’s training isn’t sufficient, Mosaic offers a more comprehensive and customizable training option that may better suit your needs.
  6. Testing and go-live:Before going live, it’s important to conduct thorough testing to ensure that the new system is working as expected. This includes testing all functionality and integrations to other systems. Once testing is complete, the go-live process can begin. This involves transitioning from the legacy systems to the new UKG system.

A UKG implementation can be a complex process, but with proper planning, preparation, and execution, it can be a highly successful project that streamlines HR and payroll processes and improves organizational efficiency. Working with a UKG implementation partner can help to ensure that the implementation is completed on time, within budget, and meets the specific needs of the organization. To talk with one of our experts about how Mosaic can help with your implementation, please reach out to us!

Business Intelligence (BI) reporting is a crucial tool for modern businesses, allowing them to gather, analyze, and visualize data in a way that helps inform key decisions. UKG Pro (formerly known as UltiPro), a popular cloud-based human capital management software, offers robust BI reporting capabilities that can help businesses unlock valuable insights from their HR and payroll data.

What is UKG Pro BI reporting?

UKG Pro BI reporting is a suite of tools that allows users to create custom reports and dashboards using data from their UKG Pro system. Users can choose from a range of pre-built report templates or create their own using drag-and-drop tools and a library of data visualizations. Reports can be scheduled to run automatically or viewed in real-time, and can be shared with stakeholders both inside and outside of the organization.

Benefits of UKG Pro BI reporting

Better decision-making: With BI reporting, users can quickly identify trends and patterns in their data, enabling them to make informed decisions about everything from hiring and retention to compensation and benefits.

Customizable dashboards: UKG Pro BI reporting allows users to create personalized dashboards that display the metrics and KPIs that matter most to them. These dashboards can be customized based on user roles and permissions, making it easy for stakeholders to access the information they need.

Improved data accuracy: UKG Pro BI reporting pulls data directly from the system, ensuring that reports are accurate and up-to-date. This eliminates the need for manual data entry and reduces the risk of errors.

Streamlined workflows: BI reporting in UKG Pro allows users to automate routine tasks, such as sending reports to stakeholders or updating dashboards. This helps streamline workflows and frees up time for more strategic tasks.

Getting started with UKG Pro BI reporting

To get started with BI reporting in UKG Pro, users will need to have access to the system and the appropriate permissions. From there, they can choose from a range of pre-built report templates or create their own custom reports using the drag-and-drop tools in the system. The reporting interface is user-friendly, so even those without technical expertise can create compelling reports and dashboards. Don’t be afraid to play around with the feature and see what types of reports you can create!

If you end up needing expert assistance with the tool to build more complex, custom reports, we can help! Reach out to us to discuss your unique needs.

In today’s rapidly evolving business landscape, the need for advanced workforce management solutions has become more critical than ever before. UKG provides cutting-edge solutions for human capital management, workforce management, and payroll management, but with its vast capabilities, it is essential for businesses to invest in in-depth training to leverage its full potential and optimize their workforce management processes.

Here are some key reasons why in-depth training in UKG software is important for users:

Enhances Productivity and Efficiency
UKG software is designed to streamline workforce management processes and reduce the manual workload of HR departments. By providing in-depth training to users, businesses can ensure that their workforce is fully equipped to use the software’s advanced features and capabilities effectively. This, in turn, can lead to increased productivity and efficiency, as users will be able to perform their tasks quickly and accurately, without the need for constant supervision.

Ensures Compliance and Accuracy
UKG products come with built-in features that are designed to help businesses comply with various labor laws and regulations. However, to use these features effectively, users need to understand the intricacies of these regulations and how they apply to their specific business. In-depth training can help users understand these regulations and how to apply them within the software, ensuring compliance and accuracy in workforce management processes.

Provides Customization and Personalization
Both UKG Pro and UKG Dimensions are highly customizable and offer a range of personalization options, allowing businesses to tailor their workforce management processes to their specific needs. However, to take full advantage of these options, users must understand how to correctly configure the software’s settings and features. In-depth training can help users gain the knowledge and skills to customize the software to their business requirements.

Facilitates Continuous Learning
UKG provides frequent updates to ensure the software is constantly evolving to keep up with changing business needs and technologies. In-depth training can help users stay up-to-date with the latest software updates and features, enabling them to continuously improve their workforce management processes.

Improves User Satisfaction and Retention
In-depth training in UKG software can help users feel more confident and empowered in their roles, leading to increased job satisfaction. This, in turn, can lead to higher user retention rates, as users are more likely to stay with a company that invests in their professional development and provides them with the tools they need to succeed.

For these reasons and more, in-depth training in UKG software is essential for businesses looking to optimize their workforce management processes and stay ahead of the competition. By providing users with the knowledge and skills needed to effectively use the software’s advanced features, businesses can enhance productivity, ensure compliance and accuracy, customize and personalize their processes, facilitate continuous learning, and improve user satisfaction and retention.

Mosaic Consulting Group offers customized training options for businesses looking to fill knowledge gaps, advance their employees’ skill sets, and instill more confidence in their team. From job aides to webinars to one-on-one sessions, we can design a training program that fits your needs and helps you meet your goals. Contact us today to learn more.

If you’re a business owner or human resources professional, you may have come across the terms “UKG” and “UltiPro” in your quest for the perfect human capital management (HCM) solution. But what exactly are UKG and UltiPro, and are they the same thing? Let’s dive in and uncover the mystery.

UKG, which stands for Ultimate Kronos Group, is a leading global provider of HCM, workforce management, and human resources solutions. It offers a wide range of products and services designed to help organizations manage their workforce effectively, from payroll and benefits administration to time and attendance tracking, talent management, and more. UKG has a strong reputation for providing innovative and reliable solutions to businesses of all sizes and industries.

On the other hand, UltiPro is a cloud-based HCM platform developed by Ultimate Software, which is now part of UKG after a merger between Kronos and Ultimate Software in 2020. UltiPro is designed to streamline HR and payroll processes, improve employee experiences, and empower organizations with data-driven insights to make informed decisions. It offers a comprehensive suite of HR and payroll functionalities, including human resources management, payroll administration, talent management, employee self-service, and more.

So, are UKG and UltiPro the same thing? The answer is yes and no. UKG is the parent company that offers a wide range of workforce management and HCM solutions, while UltiPro is one of the flagship products within the UKG suite of offerings. Since the merger of Kronos and Ultimate Software, the UltiPro brand has been incorporated into the UKG umbrella, and UltiPro is now marketed as UKG Pro. However, it’s important to note that there may still be some references to UltiPro in the market, as the transition from the Ultimate Software branding to UKG Pro is ongoing.

It’s also worth mentioning that while UKG Pro (formerly known as UltiPro) is a popular and widely-used HCM solution, UKG offers other products and services as well, such as UKG Dimensions for workforce management and UKG Ready for small and medium-sized businesses. These products may have different features, functionalities, and pricing, so it’s essential to carefully evaluate your organization’s specific needs before making a decision.

In conclusion, while UKG and UltiPro are not exactly the same, they are closely related as UKG is the parent company and UltiPro is one of its flagship HCM products. If you’re considering implementing an HCM solution for your organization, it’s crucial to thoroughly research and understand the various products and services offered by UKG to choose the one that best fits your organization’s requirements. With the right HCM solution and the right consulting partner, you can streamline your HR and payroll processes, enhance employee experiences, and drive better business outcomes.

Have further questions? Reach out to us!

UKG is a leading provider of human capital management (HCM) software solutions that help organizations manage their workforce efficiently. From timekeeping and scheduling to payroll and talent management, UKG software offers a comprehensive suite of tools to streamline HR processes and enhance employee productivity. However, simply implementing UKG software is not enough; optimizing it is equally crucial for clients to reap its full benefits.

In this blog post, we will delve into the importance of optimizing UKG software for clients and explore the key reasons why it should be a top priority for organizations.

  1. Maximizing ROI: Investing in UKG software is a significant financial commitment for organizations. To ensure that the investment pays off, it is essential to optimize the software for maximum return on investment (ROI). By customizing and fine-tuning UKG software to align with an organization’s specific requirements and processes, clients can extract the most value from the software. Optimizing UKG software can result in improved workforce management, enhanced employee engagement, increased compliance, and reduced administrative costs, ultimately leading to a higher ROI.
  2. Tailored Workforce Management: Every organization has unique workforce management needs based on its size, industry, and business goals. Optimizing UKG software allows clients to tailor the system to their specific workforce requirements. This includes configuring scheduling rules, time and attendance policies, leave management, and other features to match the organization’s policies and compliance requirements. A well-optimized UKG system ensures that the workforce is managed efficiently, with the right employees scheduled at the right time, leading to better productivity, employee satisfaction, and customer service.
  3. Enhanced Reporting and Analytics: UKG software offers robust reporting and analytics capabilities that provide insights into various aspects of workforce management and human resources. However, optimizing the software allows clients to fine-tune the reporting and analytics functionalities to align with their unique reporting needs. This can include customizing dashboards, creating personalized reports, and leveraging advanced analytics features. Optimized reporting and analytics enable organizations to gain meaningful insights into their workforce data, identify trends, and make data-driven decisions to drive performance improvements.
  4. Improved User Experience: Optimizing UKG software can enhance the overall user experience for both HR administrators and employees. Customizing the system to align with an organization’s branding, policies, and processes can make it more user-friendly and intuitive. This can result in improved adoption rates and higher employee engagement with the software. A well-optimized UKG system simplifies complex HR processes, reduces manual interventions, and automates routine tasks, making it easier for HR administrators to manage the workforce efficiently and for employees to access and use the system for their HR needs.
  5. Keeping Up with Software Updates: UKG regularly releases software updates with new features, enhancements, and bug fixes. Optimizing UKG software ensures that clients stay up-to-date with the latest software version, benefiting from the new functionalities and bug fixes. Optimized software also ensures that the system remains compliant with changing regulatory requirements and industry standards, reducing the risk of compliance violations and penalties.
  6. Scalability and Growth: Optimizing UKG software is crucial for organizations that are scaling up or growing rapidly. As organizations expand, their workforce management and human resources needs evolve, and the software must be optimized to accommodate changing requirements. Optimizing UKG software allows clients to scale the system to meet the needs of a growing workforce and adapt to changing business dynamics. This can include configuring the system for new locations, business units, or workforce types, and ensuring that the system is optimized for performance and efficiency even as the organization grows.

Optimizing your UKG software is critical for maximizing the value of your investment and achieving efficient and effective workforce management. Ready to take the plunge into optimizing your system? Mosaic can help! Get in touch to discuss your unique needs.

Choosing the right UKG (Ultimate Kronos Group) implementation partner can make or break the success of your HR system. An experienced implementation partner can help you ensure a smooth implementation, minimize disruption to your business, and ensure that your new HR system meets your organization’s needs. Here are some key factors to consider when choosing the best UKG implementation partner for your organization:

  1. Experience: The first thing to consider when choosing a UKG implementation partner is their experience. You want a partner that has experience working with organizations like yours and has successfully implemented UKG solutions. Ask potential partners for examples of their work and case studies of similar projects they have worked on.
  2. Technical Expertise: The implementation partner you choose should have a team of technical experts with a deep understanding of UKG software. They should be able to provide guidance on best practices for implementation, help you configure your system, and troubleshoot any technical issues that arise during the implementation process.
  3. Project Management Skills: A successful UKG implementation requires effective project management. Your implementation partner should have a project manager who can keep the project on track, manage timelines, and ensure that all stakeholders are informed and involved throughout the implementation process.
  4. Communication Skills: Clear communication is essential during any implementation project. Your implementation partner should have strong communication skills and be able to communicate effectively with all stakeholders, including your internal IT team and end-users. They should provide regular updates on the project’s progress and be responsive to any questions or concerns that arise.
  5. Training and Support: A successful implementation doesn’t end with go-live. Your implementation partner should provide comprehensive training and ongoing support to ensure that your team can effectively use and maintain the new system. They should offer training for administrators, managers, and end-users, as well as provide ongoing support and maintenance to ensure that your system continues to meet your organization’s needs.
  6. Cultural Fit: Finally, it’s important to choose an implementation partner that is a good cultural fit for your organization. They should understand your organization’s values, goals, and challenges and be able to work collaboratively with your internal team to achieve a successful implementation.

The success of your new HR system depends on your UKG implementation partner. By considering these key factors, you can choose a partner who understands your needs and has the expertise and resources to help you reach your end goals.

Want to learn more about how Mosaic can help with your implementation? Connect with us.

With year end fast approaching, it’s time to begin proactively planning for your annual open enrollment process to ensure you are prepared for a smooth session.

Open enrollment can be difficult to navigate for seasoned HR professionals and employees alike. During this stressful time, frustrations are bound to arise related to new benefit options and rates, vendor communications, internal presentation and communication preparation, and enrollment setup and configuration within UKG Pro. Managing every detail required for a successful open enrollment period can quickly become overwhelming and takes critical time away from HR staff to answer employee questions or work on big picture projects.

The good news: it doesn’t have to be this way! Mosaic’s new Open Enrollment Support Package is designed to drastically reduce common open enrollment pain points and improve the employee experience during busy year end. Our team of talented experts are available and ready to help you tackle one of the most challenging projects of the year. We combine industry standards with UKG guides to offer best practice solutions during a demanding season in your organization.

When you partner with Mosaic to streamline your open enrollment process, your team will be provided with a dedicated resource to assist with benefit configuration and will have access to the entire Mosaic team of UKG Pro experts as needed.

From the start of our open enrollment partnership, we will ensure you are set up for success. Your consultant will start by evaluating your current procedures and gathering input on your specialized requirements. From there, we will take charge of the UKG Pro open enrollment session from initialization to close, taking time to go through comprehensive checklists to ensure setup and configuration are to your specifications.

We will then update benefit group codes and rates in UKG Pro based on the plan documents you have confirmed with your benefits vendors. Once setup checklists have been completed and vendor rates have been updated, we will work with you to test the session prior to go live for the annual enrollment process.

Human Resource professionals spend months preparing for Benefit Open Enrollment. Employee benefits are more important than ever as a competitive advantage in recruitment and a crucial piece of organizations’ retention strategy. OE is a season that makes a difference to your people!

Planning early and enlisting expert support are critical to ensuring a smooth and streamlined open enrollment process. We are here to make you successful!

Our Open Enrollment Support packages are limited, so act fast by contacting us today to learn more about how we can work together to tackle open enrollment with minimal stress and increased team productivity.