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Mosaic Consulting Group Receives 2021 UKG Innovator of the Year Partner Award
Company Culture, Mosaic NewsMosaic Consulting Group won the 2021 UKG Innovator of the Year – HCM Services Partner Award as a Certified UKG Partner. This award marks the fourth year in which Mosaic has received a Partner Award, most recently receiving The Partner Collaboration Award in 2020.
Mosaic has a lot to celebrate in 2021, a year where we have increased our focus on our client experience, our team experience and our close partnership with UKG. According to UKG this innovation award went to the UKG Certified partner who showed innovation in technology and in strategy. Mosaic’s application for the award mentioned a recent project completed by our team of UKG Technical experts for one of our long-term clients. The client team was seeking a way to pull data out of their UKG Pro system and write it into their Data Lake. The client wanted to marry data out of UKG Pro with data from other systems to provide visibility to their executive team. This allowed them to make fully educated decisions, build a strategy, and continue to move their business forward. The uniqueness of the request came in the form of the type of data the client wanted to extract from UKG Pro – any and all of it. The Mosaic team got to work and built an automated process that leverages API calls to retrieve Cognos BI Report XML data and subsequently transform this data into SQL objects that are then stored in the client’s Data Lake for downstream use. This flexibility allows for a highly optimized process, providing quick access to information and allows the visibility that the client’s executive team can then use to conduct their holistic strategic planning.
Vicki Hill, CEO says “This is just one example of how we make a difference for our clients and build confidence in their UKG products. I know that each of our team members have a similar story where they’ve guided, anticipated, and exceeded our client’s expectations. I’m so proud of our entire team and our accomplishments.”
Now More Than Ever, We Need to Focus on Our Team
Company Culture, HREmployee retention has become the newest topic of serious discussion and scrutiny in boardrooms (or zoom calls) across the country. Companies are asking HR teams to focus on ways to combat the current labor shortage and prepare for what is being called the “Great Resignation”. HR Professionals are left with the difficult tasks of not only finding new employees quickly, but also finding new ways to keep them on staff. I believe that the secret to this, is a true focus on your team.
Throughout the years, Mosaic has published multiple articles on how important the employee experience is for businesses. From building a culture by design, to amplifying the employee voice, Mosaic has always emphasized listening to your team and caring about them on a human to human level. For many companies, including Mosaic, the COVID-19 pandemic held up a magnifying glass to employee experience efforts. In August of this year we heard back from our team, burnout had made its way across our organization and was affecting our team’s lives and their ability to provide the exceptional client service we strive towards.
I knew that we needed to find a short-term way to reduce burnout and, more importantly, a long-term strategy to keep our focus on our team members front of mind; especially for me and my executive team as we made business decisions. As a short-term solution, we held our first ever companywide mental health day of rest. We then began to work on a strategic solution to focus on our team, provide a great employee experience and recruit and retain top talent. This is a big task, and I know it will take us time to establish a strategy that solves the challenge at the source, but it’s important to start building one today. As we covered during our recent webinar and article on using technology to manage the labor shortage, the global pandemic has given employees a clearer understanding of what they want out of their jobs, and what types of careers they want to pursue in the long run. This means that to retain, recruit and engage the top talent we want on our team, we need to be the type of place they want to be a part of.
Now more than ever, we need to focus on our team and give them a workplace where they can bring their whole selves to work, a place where they can learn, grow, and make a positive impact on our client’s lives. I want Mosaic to be a place where team members want to be and feel inspired. This led me to the decision to promote Krystyn Sadler, our Vice President of People and Culture Warrior to President of Mosaic Consulting Group. As a strong HR leader Krystyn has proven to relate to and connect with our team as well as our clients. She understands the business and the importance of employee engagement for our success. I am so proud of Krystyn and her new role. Krystyn has been dedicated to our team’s culture and engagement since day one, over four years ago. In Krystyn’s own words: “I believe that a focus on our team, their experience and well-being, results in a better experience and better results for our clients” We cannot wait to see how Krystyn continues to be an agent of positive change and growth for Mosaic. As President, Krystyn will work closely with our team ensuring our day-to-day initiatives are running smoothly and keeping the team experience, which is so near to her heart, top of mind. This will allow me, as CEO, to focus on strategic initiatives to continue moving our business forward.
Mosaic has already benefitted from this decision and focus on the employee experience. In the month since we announced our company wide mental health day of rest, we’ve had an overwhelmingly positive response from employees and clients alike. The silver lining to these difficult times is the potential for a more empathetic world and this empathy should stretch out to our teams, clients and entire networks. I am excited to partner with Krystyn to make sure that we continue to grow Mosaic as a best place to work and a rapidly growing company with a strong focus on team experience. I invite other business owners to do the same.
Mosaic Consulting Group Introduces Companywide Mental Heath Day of Rest
Company Culture, Mosaic NewsDear Reader,
Every year the entire Mosaic team gathers in Nashville for a three-day company meeting meant to be a time for our team to learn new skills, grow and spend time with each other. I look forward to this meeting every year. As a company, 2021’s meeting has a special meaning to us because it is the 10th anniversary of our founding and because we had to cancel the event in 2020. With the current situation as is, the Mosaic executive team was faced with a difficult decision.
This year, our meeting was scheduled to take place from August 31st to September 2nd . Our team had the option to attend online or in-person due to COVID-19 conditions. As the date approached, leaders in our organization brought forth some concerns they heard from our team members. At Mosaic, we pride ourselves in listening to our team, so three weeks before the event we sent out a company-wide survey to offer our team the opportunity to tell us, directly, what they were feeling. The results did reveal some concerns among our team about the health and safety of the event. The survey also revealed an underlying burnout and anxiety that the team had been experiencing the past few months.
Trying to navigate a pandemic, new or different working conditions and caregiving, in addition to global unrest across the world would exhaust anyone, our team is no exception. With this in mind, my executive team and I went to work looking into ways to combat burnout and increase our long-term focus on mental health and the overall health of our people.
Our first initiative was to postpone our in-person meeting to next year and move this year’s meeting to be a fully-online 1-day event. Our second initiative is to implement a companywide, Mental Health Day of Rest, which will take place this coming Friday, September 3rd.
We understand that this is just the beginning, and my team and I will continue to find ways to combat burnout on a year-round basis. Our hope in these decisions is that they will help prioritize mental health for our employees and empower them to ultimately bring their best selves to work. We believe that a focus on our team results in a stronger focus and better results for our clients. To our clients, thank you for understanding and partnering with Mosaic in this decision. To our employees, thank you for working hard every single day to make Mosaic a better place.
Mosaic Consulting Group Appears on the Inc. 5000, for the 4th Consecutive Year
Company Culture, Mosaic NewsNEW YORK, August 17, 2021 – Inc. magazine today revealed that Mosaic Consulting Group is No. 4,872
on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.
“We are so excited to be on the Inc. 5000 list of fastest growing companies for the 4th year in a row. This achievement is especially meaningful with the difficulties of 2020, and I am just so proud of the Mosaic team, their hard work and perseverance has really paid off.” Says Vicki Hill, founder, and CEO of Mosaic Consulting Group.
Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Among the 5,000, the average median three-year growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, those companies added more than 610,000 jobs over the past three years.
“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.”
More about Inc. and the Inc. 5000
Methodology
Companies on the 2021 Inc. 5000 are ranked according to percentage revenue growth from 2017 to 2020. To qualify, companies must have been founded and generating revenue by March 31, 2017. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2020. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2017 is $100,000; the minimum for 2020 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to three decimal places. There was one tie on this year’s Inc. 5000. Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/inc5000.
Mosaic Consulting Group Acquires Westward Consulting
Mosaic NewsWe are excited to announce that ourplan to acquire Westward Consultingwas successfully completed on June 30th, 2021. With this acquisition, Mosaic Consulting Group, a long-time Ultimate Software partner focused on human capital management (HCM) support and service, is adding Westward Consulting’s Kronos experience and focus on workforce management, to their services. Ultimate Software and Kronos merged in 2020 to create UKG (Ultimate Kronos Group), a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions.
The creation of UKG resulted in new opportunities for both certified consulting partners and UKG customers alike. This acquisition will strengthen Mosaic Consulting Group’s exclusive focus on implementation, support, and optimization across the entire UKG product suite.
“We are excited to offer comprehensive support and services for all UKG Products, from implementation to optimization” said Vicki Hill, founder and CEO of Mosaic Consulting Group. “UKG is already delivering on its promise to be one of the world’s most innovative and people-centric cloud companies. As UKG partners, we are excited to provide an exceptional service experience across all UKG products.”
John West, Founder of Westward Consulting adds, “This is an exciting time. Two best-in-class teams are coming together to offer a full suite of services to our clients. Now, we will be able to help our clients seamlessly optimize their strategies, processes and technologies related to the management of their employees.”
About Mosaic Consulting Group
Mosaic Consulting Group focuses exclusively on UKG product implementation, support, and optimization. Mosaic’s purpose is to make a difference and inspire confidence with a mission to enable clients to improve business operations. Mosaic is an employee-focused organization and seeks to provide rewarding growth opportunities for their team. This focus on the team and client experience placed the company on Inc 5000’s list of fastest growing privately-held companies for three consecutive years, earned them a best place to work certification and garnered multiple UKG collaboration awards.
Mosaic Consulting Group Earns 2021 Great Place to Work Certification
Company Culture, Mosaic NewsWe are proud to announce that we are officially Certified™ by Great Place to Work®. The prestigious award is based entirely on what current employees say about their experience working at Mosaic. This year, 87% of employees said it’s a great place to work – 28 points higher than the average U.S. company.
Great Place to Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.
“Culture doesn’t just happen. It must be developed, nurtured and maintained in an intentional way – especially when majority of your workforce is remote, behind a screen, in their home…” said CEO and Founder, Vicki Hill.
Our Mosaic culture thrives because of our people. Culture is exemplified by the way we treat each other and our clients. At our core, we value Teamwork, Own It, Do the Right Thing and WOW! We are 100% remote and stay connected through our weekly huddles, Slack, Zoom, coffee breaks, All Hands meeting and social hours. We also come together once a year to Nashville for our internal conference, which is coming up in August!
“Great Place to Work Certification™ isn’t something that comes easily – it takes ongoing dedication to the employee experience,” said Sarah Lewis-Kulin, vice president of global recognition at Great Place to Work. “It’s the only official recognition determined by employees’ real-time reports of their company culture. Earning this designation means that Mosaic Consulting Group is one of the best companies to work for in the country.”