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UKG Pro Open Enrollment Packages – Now Available
HR, UKG ProWith year end fast approaching, it’s time to begin proactively planning for your annual open enrollment process to ensure you are prepared for a smooth session.
Open enrollment can be difficult to navigate for seasoned HR professionals and employees alike. During this stressful time, frustrations are bound to arise related to new benefit options and rates, vendor communications, internal presentation and communication preparation, and enrollment setup and configuration within UKG Pro. Managing every detail required for a successful open enrollment period can quickly become overwhelming and takes critical time away from HR staff to answer employee questions or work on big picture projects.
The good news: it doesn’t have to be this way! Mosaic’s new Open Enrollment Support Package is designed to drastically reduce common open enrollment pain points and improve the employee experience during busy year end. Our team of talented experts are available and ready to help you tackle one of the most challenging projects of the year. We combine industry standards with UKG guides to offer best practice solutions during a demanding season in your organization.
When you partner with Mosaic to streamline your open enrollment process, your team will be provided with a dedicated resource to assist with benefit configuration and will have access to the entire Mosaic team of UKG Pro experts as needed.
From the start of our open enrollment partnership, we will ensure you are set up for success. Your consultant will start by evaluating your current procedures and gathering input on your specialized requirements. From there, we will take charge of the UKG Pro open enrollment session from initialization to close, taking time to go through comprehensive checklists to ensure setup and configuration are to your specifications.
We will then update benefit group codes and rates in UKG Pro based on the plan documents you have confirmed with your benefits vendors. Once setup checklists have been completed and vendor rates have been updated, we will work with you to test the session prior to go live for the annual enrollment process.
Human Resource professionals spend months preparing for Benefit Open Enrollment. Employee benefits are more important than ever as a competitive advantage in recruitment and a crucial piece of organizations’ retention strategy. OE is a season that makes a difference to your people!
Planning early and enlisting expert support are critical to ensuring a smooth and streamlined open enrollment process. We are here to make you successful!
Our Open Enrollment Support packages are limited, so act fast by contacting us today to learn more about how we can work together to tackle open enrollment with minimal stress and increased team productivity.
Welcome Jeff Bounds! Our New Vice President of Client Engagement
Mosaic NewsWe are excited to announce that Jeff Bounds has joined the Mosaic team as Vice President of Client Engagement. Jeff joins our executive team with a wealth of knowledge and experience that inspires best-in-class results as well as the highest level of integrity, accountability, and teamwork.
Jeff is excited to dive in and help Mosaic continue it’s fast-paced growth. He is particularly looking forward to using his previous experience in innovation and analytics to help deliver new products and services for Mosaic. Jeff’s goal is to have these new offerings help Mosaic clients uncover and resolve any obstacles in their way to achieving their corporate goals.
Jeff is an empathetic leader who enjoys helping his clients grow and scale. He thrives on using creative problem solving and partnering with clients, becoming a trusted advisor who leads organizations to become stronger overall. This drive is what brought Jeff to Mosaic; and it is exactly why we are so excited to welcome him on board!
When is a Corrected W-2 Necessary?
HRWhat is a W-2C?
The short answer: A W-2C is a corrected version of the W-2 form. As simple as that! (not really…)
Most employees will never see a W-2C, but they are needed occasionally. With so much change in 2020 and 2021, let’s explore when they are needed, the information you enter in UKG Pro that will trigger a W-2C, what you need to successfully complete any prior year adjustments, and how to report those changes.
What does a W-2C look like?
Since the purpose of a W-2C form is to correct the information on the W-2 form, other than the employee’s identifying information, the only data on the form will be that which is corrected. For example, if you correct an employee’s State Taxable earnings, the form will show the “old” data and the corrected information for State Taxable earnings, but no other data will be there.
What DOES trigger a W-2C?
While these will all trigger creation of a W-2C, only the last two will require you to do anything about it.
What DOESN’T trigger a W-2C?
Year End 2020 and 2021 were definitely… unprecedented. It’s worth taking a minute to consider what changes or events do NOT trigger the need for a W-2C:
As a Payroll Manager, what kind of issues should I be preparing for?
Between when your employees access their W-2 forms and April 15, you will receive phone calls from team members who want changes made to their W-2s. Not every request should be made, nor will it trigger a W-2C, but the most common ones that will require some action on your part are:
What do I need to get started with this process?
So, what’s the actual process I need to follow?
Mosaic Consulting Group Receives 2021 UKG Innovator of the Year Partner Award
Company Culture, Mosaic NewsMosaic Consulting Group won the 2021 UKG Innovator of the Year – HCM Services Partner Award as a Certified UKG Partner. This award marks the fourth year in which Mosaic has received a Partner Award, most recently receiving The Partner Collaboration Award in 2020.
Mosaic has a lot to celebrate in 2021, a year where we have increased our focus on our client experience, our team experience and our close partnership with UKG. According to UKG this innovation award went to the UKG Certified partner who showed innovation in technology and in strategy. Mosaic’s application for the award mentioned a recent project completed by our team of UKG Technical experts for one of our long-term clients. The client team was seeking a way to pull data out of their UKG Pro system and write it into their Data Lake. The client wanted to marry data out of UKG Pro with data from other systems to provide visibility to their executive team. This allowed them to make fully educated decisions, build a strategy, and continue to move their business forward. The uniqueness of the request came in the form of the type of data the client wanted to extract from UKG Pro – any and all of it. The Mosaic team got to work and built an automated process that leverages API calls to retrieve Cognos BI Report XML data and subsequently transform this data into SQL objects that are then stored in the client’s Data Lake for downstream use. This flexibility allows for a highly optimized process, providing quick access to information and allows the visibility that the client’s executive team can then use to conduct their holistic strategic planning.
Vicki Hill, CEO says “This is just one example of how we make a difference for our clients and build confidence in their UKG products. I know that each of our team members have a similar story where they’ve guided, anticipated, and exceeded our client’s expectations. I’m so proud of our entire team and our accomplishments.”
Now More Than Ever, We Need to Focus on Our Team
Company Culture, HREmployee retention has become the newest topic of serious discussion and scrutiny in boardrooms (or zoom calls) across the country. Companies are asking HR teams to focus on ways to combat the current labor shortage and prepare for what is being called the “Great Resignation”. HR Professionals are left with the difficult tasks of not only finding new employees quickly, but also finding new ways to keep them on staff. I believe that the secret to this, is a true focus on your team.
Throughout the years, Mosaic has published multiple articles on how important the employee experience is for businesses. From building a culture by design, to amplifying the employee voice, Mosaic has always emphasized listening to your team and caring about them on a human to human level. For many companies, including Mosaic, the COVID-19 pandemic held up a magnifying glass to employee experience efforts. In August of this year we heard back from our team, burnout had made its way across our organization and was affecting our team’s lives and their ability to provide the exceptional client service we strive towards.
I knew that we needed to find a short-term way to reduce burnout and, more importantly, a long-term strategy to keep our focus on our team members front of mind; especially for me and my executive team as we made business decisions. As a short-term solution, we held our first ever companywide mental health day of rest. We then began to work on a strategic solution to focus on our team, provide a great employee experience and recruit and retain top talent. This is a big task, and I know it will take us time to establish a strategy that solves the challenge at the source, but it’s important to start building one today. As we covered during our recent webinar and article on using technology to manage the labor shortage, the global pandemic has given employees a clearer understanding of what they want out of their jobs, and what types of careers they want to pursue in the long run. This means that to retain, recruit and engage the top talent we want on our team, we need to be the type of place they want to be a part of.
Now more than ever, we need to focus on our team and give them a workplace where they can bring their whole selves to work, a place where they can learn, grow, and make a positive impact on our client’s lives. I want Mosaic to be a place where team members want to be and feel inspired. This led me to the decision to promote Krystyn Sadler, our Vice President of People and Culture Warrior to President of Mosaic Consulting Group. As a strong HR leader Krystyn has proven to relate to and connect with our team as well as our clients. She understands the business and the importance of employee engagement for our success. I am so proud of Krystyn and her new role. Krystyn has been dedicated to our team’s culture and engagement since day one, over four years ago. In Krystyn’s own words: “I believe that a focus on our team, their experience and well-being, results in a better experience and better results for our clients” We cannot wait to see how Krystyn continues to be an agent of positive change and growth for Mosaic. As President, Krystyn will work closely with our team ensuring our day-to-day initiatives are running smoothly and keeping the team experience, which is so near to her heart, top of mind. This will allow me, as CEO, to focus on strategic initiatives to continue moving our business forward.
Mosaic has already benefitted from this decision and focus on the employee experience. In the month since we announced our company wide mental health day of rest, we’ve had an overwhelmingly positive response from employees and clients alike. The silver lining to these difficult times is the potential for a more empathetic world and this empathy should stretch out to our teams, clients and entire networks. I am excited to partner with Krystyn to make sure that we continue to grow Mosaic as a best place to work and a rapidly growing company with a strong focus on team experience. I invite other business owners to do the same.
Mosaic Consulting Group Introduces Companywide Mental Heath Day of Rest
Company Culture, Mosaic NewsDear Reader,
Every year the entire Mosaic team gathers in Nashville for a three-day company meeting meant to be a time for our team to learn new skills, grow and spend time with each other. I look forward to this meeting every year. As a company, 2021’s meeting has a special meaning to us because it is the 10th anniversary of our founding and because we had to cancel the event in 2020. With the current situation as is, the Mosaic executive team was faced with a difficult decision.
This year, our meeting was scheduled to take place from August 31st to September 2nd . Our team had the option to attend online or in-person due to COVID-19 conditions. As the date approached, leaders in our organization brought forth some concerns they heard from our team members. At Mosaic, we pride ourselves in listening to our team, so three weeks before the event we sent out a company-wide survey to offer our team the opportunity to tell us, directly, what they were feeling. The results did reveal some concerns among our team about the health and safety of the event. The survey also revealed an underlying burnout and anxiety that the team had been experiencing the past few months.
Trying to navigate a pandemic, new or different working conditions and caregiving, in addition to global unrest across the world would exhaust anyone, our team is no exception. With this in mind, my executive team and I went to work looking into ways to combat burnout and increase our long-term focus on mental health and the overall health of our people.
Our first initiative was to postpone our in-person meeting to next year and move this year’s meeting to be a fully-online 1-day event. Our second initiative is to implement a companywide, Mental Health Day of Rest, which will take place this coming Friday, September 3rd.
We understand that this is just the beginning, and my team and I will continue to find ways to combat burnout on a year-round basis. Our hope in these decisions is that they will help prioritize mental health for our employees and empower them to ultimately bring their best selves to work. We believe that a focus on our team results in a stronger focus and better results for our clients. To our clients, thank you for understanding and partnering with Mosaic in this decision. To our employees, thank you for working hard every single day to make Mosaic a better place.